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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4190 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the LG 65" Class CX Series OLED 4K UHD Smart webOS TV (2020) for its exceptional picture quality, vibrant colors, and smooth gaming experience. They appreciate the easy setup, thin design, and user-friendly remote control. While some find it expensive, many believe it's worth the investment. A few concerns mentioned include potential burn-in and the quality of the built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,190 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for movies/gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Deep blacks and beautiful HDR implementation. Although burn-in is a real concern with OLED, all that worry is set aside when you actually sit down and enjoy the set.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    LG OLED 65" is the Movies at Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely one of those selections you know you did great, When you sit to watch your TV and you just can't stop watching because of how great the TV looks. The sharpness and the vivid colors are just the beginning. It looks like if one was in the theater enjoying the best movie ever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 65Cx is a beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best television I have ever seen… absolutely perfect… best next gen gaming television hands down… it checks all the boxes!!!! Dolby Vision and Atmos work flawlessly, and 120hz. HDR is equally amazing… best picture I e ever seen and unnoticeable input lag. Buy this OLED while you still can.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Oled is the standard.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Samsung Qleds up until now. The picture quality of an Oled is just a true cut above. I am continually impressed and amazed at the contrast this tv puts out. If you can - just do it. I don't know how you could regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Many extras I didn't count on. Easy hookup to dish tv and antenna. The apps are great and also do the internet with voice. Still haven't explored everything and still excited as I was around when tv's had magnifying lenses to make the picture bigger. Impressed with this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Do Not Assume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know what your buying, do not assume like I did. In the store OLED tv's look amazing, there's a reason why they do. There is a setting for in store display and home display. Do not assume you will get the same picture at home as you see in the store, if you do you will be greatly disappointed once you get the tv home. If I knew this at the time, I was looking at TV's I would never have spent almost 2 grand on this tv. I would have went with a lower price QLED instead of the OLED and saved a thousand bucks. Don't get me wrong, is the LG OLED nice ? sure its great. But I was under the impression my TV would look like just like it did in the store once I got it home. I am no expert, and don't use it for gaming right now, I am sure there are a million different ways to bring this TV too it's full Potential , and make it look as amazing as it did in the store, this review is geared toward the average Joe looking for a great tv, without paying for stuff you don't need or know how to use it to full potential. Technology was moved so fast, it's easy for people to get confused when shopping for the latest gadgets, So don't do what I did, an assume what you see, is what you get. Do your research before hitting the stores, Know what your looking for, and what you want it to do, Than you won't throw down a ton of money on a product with a ton of features you will never use in a day to day operation. It would also be nice if the salesmen would be forth coming, and tell people why things look so great in the store, and do not expect your tv to look like this once you get it home. I Know Fat Chance of that ever happening. Again I do not blame anyone for my mistake, and assuming this tv would look the same way it did in the store. Just trying to help anyone who reads this review, Not to make the same mistake I did. Finally I do like the tv, I just need to do my homework, and learn how to use this tv, The more technical they are, the more complicated they are. One last thing, do not think adding cable will make any difference in the picture, it does not if you are using it with a fire stick or threw the internet, picture is the same. Geeez !

    I would recommend this to a friend
  • Cons mentioned:
    Burn-in

    Rated 5 out of 5 stars

    Never had a display this flawless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using as a monitor for about 5 months now. Zero burn in, crisp, 4k gaming, absolutely gorgeous. No need to have any doubts, this is the TV/monitor you need. And yes, it does support the Vudu app. Love the remote also. This remote makes navigating the menu a snap, no one else does remotes like LG.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome choice for an upgrade and new consoles!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don’t write reviews, but I figured this one I would do. I am coming from an LG B7a OLED from 2017, the 55”. Before buying this CX I bought the Vizio OLED 65” and ended up returning it. I was excited about the price, size and OLED. I have an Xbox series x and wanted all the new features to work on it. I should have just gone with the LG in the first place. What a difference! I kept having issues with the Vizio and series x from the beginning. Such as vrr not working right or 4K 120 hz not working right. From the time I turned on the LG it has been flawless. The picture quality is incredible! I didn’t think it could get better then my B7, but it has. I am truly impressed and very happy with the CX. I highly recommend it. Everything on my series x works great! No issues from day 1.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A masterpiece

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say what’s great about this tv without typing for an hour. The picture is amazing and the AI really does shine through. It’s so much brighter where it needs to and the HDR10/Dolby Vision are breathtaking. Would recommend on a heart beat. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW.. just WOW !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV - mind-blowing picture quality, great motion and high-end features packed on an excellent TV ! The pitch-black really makes a difference and outstanding HDR- I was in doubt before I see it with my own eyes. Highly recommended ! Can't wait to see next-gen gaming in action this big boy !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    LG won over Samsung for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early Christmas present for ourselves. We debated between a Samsung and an LG. After researching online and talking to the very knowledgable Best Buy staff member, we decided on the LG OLED. Couldn't be happier. Easy to mount on the wall, great picture. Purchased on sale and got a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Meets the expectations for such a high price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. With this TV I feel like I am set for about 10 years or so. Let's face it, 8K is such a long way off and even if it does start becoming mainstream anytime soon, your TV will still play a downscaled version in 4K which will look good, and that of course would mean 4K finally hit it's stride with content, making this TV all the more better. The colors really POP on this TV. And that perfect black, amazing. I was watching the college football playoffs on this and even ESPN's 720P broadcast looked awesome on this. My main reason for buying this was gaming on an Xbox Series X, but I also use this as a PC Monitor and for youtube tv as well. So far this TV has met or exceeded expectations for everything I use it for. Having every HDMI port support HDMI 2.1 and HDCP 2.2 will help with future-proofing. The remote can be a little awkward for menu settings and will take you back to the Nintendo Wii days. Fortunately for simple things like channel and volume up/down it works just like any other remote.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Incredible Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is far and away the best revive ever purchased. Look awhile to get used to the LG UI, which was honestly probably my biggest gripe. The picture is absolutely stunning. The colors extremely vivid and accurate and the blacks, my goodness! Way better than any FALD tv I’ve ever seen.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Picture quality

    Rated 4 out of 5 stars

    Great gaming tv!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture. Amazing for ps5. Wish it was android instead of web os. A perfect gaming tv. Interesting remote with point cursor movements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome Picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on the LG 65" OLED TV is awesome. Technically, the TV was easy to unpack and set up, including connecting it to my Wi-Fi. But it's size made it awkward to handle for my wife and me. The smart webOS feature makes it very easy to use a large variety of streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Smart TV with a great picture and features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Samsung guy for years. But pretty annoyed with them as they are no longer updating the software. Hard to believe that I can't get a Smart TV to use apps such as Disney+, YouTube TV and more. Since I cut the "cord", I needed a new Smart TV. Off to BB to see all of the different TVs. I wanted a 65", but was blown away in looking at all of the different models in this size. Ultimately, we had a great BB rep direct us to this LG TV. Side by side, one of the best pictures I've seen. It was a bit more than we wanted to spend, but in this COVID world, TV is one of our few escapes. TV setup was pretty easy and straight forth. WiFi connection has been solid. One thing that I wasn't aware of, LG provides a plethora of TV channels above and beyond any service that you receive. Many of these are not worth anything, but there are some channels that are really interesting. Overall, extremely satisfied with this TV. Great picture, good sound, lots of features and up to date on the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Over Budget!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very hesitant to pay so much for a tv ! Did my research and looked at alot of tv pictures . Just kept coming back to the LG ! Had a budget , and went over , one of the best over budget purchases I ever made ! Awsome picture, easy to set up and fit and finish is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    Amazing TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is next level! The picture quality is second to none. Gaming on this TV is a treat. Both Xbox and PS 5 look and play perfect. Dolby Vision makes movies that much better. Also having the 4 HDMI 120MHz inputs is great so you don't have to switch any cables. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Best TV I’ve ever owned, hands down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Absolutely stunning. The depth of color is fantastic and the true blacks make a world of difference. The interface is a bit clunky and could use an overhaul. But that is more of a personal preference and it’s not enough to downgrade my 5-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect movie and sports experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is nearly perfect. Internal speakers are not the best, but I would assume majority would pair with external speakers. I would also recommend not placing the TV where sunlight would shine on the screen as the general brightness will not overcome. I use this TV primarily for sports and watching hockey is phenomenal. I originally purchased and tried watching hockey on the Samsung Q90T and you could see visible gray lines (likely where their local dimming sections are?) and I had to return immediately as it was so noticeable and a terrible viewing experience. Overall an amazing TV and will never buy a non-OLED TV ever again.

    I would recommend this to a friend