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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4190 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the LG 65" Class CX Series OLED 4K UHD Smart webOS TV (2020) for its exceptional picture quality, vibrant colors, and smooth gaming experience. They appreciate the easy setup, thin design, and user-friendly remote control. While some find it expensive, many believe it's worth the investment. A few concerns mentioned include potential burn-in and the quality of the built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,190 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best OLED, hands down!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is...wow!! Picture perfect, excellent blacks and contrast. Some banding sometimes, still a 9.85-10 lol. Also, 4 HDMI 2.1 ports for gamers...amazing OLED. Even with new models currently out, I’d still give this OLED a look!!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Returned Samsung q80T for LGCX-Best Decision Ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a Samsung q80T, but after a week of use, I found the TV to have huge problems with blooming and washed out colors (especially in "Game Mode"). I returned and exchanged it for the LG CX-- this was the BEST POSSIBLE DECISION. The image on the LG CX is beautiful in cinema mode, game mode, or anything in between, with perfect blacks and obviously no blooming due to OLED. I originally feared that OLED would not be bright enough for my living room (open floor plan, big windows), but the TV is plenty bright and details are visible from a large distance. It is absolutely worth additional price tag. The only thing I don't love is the remote-- it is not quite as elegant as the Samsung remote, and the mouse-pointer like magic remote icon drives my cats crazy). But you get a TV for the picture, not the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Next time leave the speakers off.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with a great picture. A little pricey for what it is. It would be best if it did not come with speakers at all, but it does. The additon of speakers increas the overal depth and are the weakest point on the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the LG OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to replace an old Samsung plasma TV that actually exploded so this is my first exposure to the new technology of LED and OLED. (I'm 74 by the way) The picture quality is amazing and crystal clear. We spent the first couple of days watching the 4K Your Planet series and were in awe of how lifelike everything was. I I've only had this a month or so and haven't had the time to learn the smart TV functions but plan to get in to some of those more in time. We regularly search out 4K shows and series on Netflix and Prime to enjoy the quality. I spent a good amount of time researching and reading reviews for various manufacturers and models and decided spending the extra for the LG OLED was the best choice. I haven't been disappointed and do hope I made a good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture and perfect for my gaming needs!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV last week and from the moment I hooked it up I was blown away! My previous TV was a Samsung MU8500 and it was a great TV but I needed to upgrade for the Series X and PS5. I do have just a couple complaints however, the remote does not have a backlite which for the price it should. Second the Blacks get extremely dark making it hard to see some scenes on a TV show. If you're buying this TV for gaming like me you will be in for a treat. I would advise not leaving images that my cause burn in on the screen. Input lag is almost non existent as long as you're running game mode. I bought it at $2500 but best buys currently has it on sale for 1849 so they gave me a price match so kudos for that. So far I'm very pleased with my purchase and would HIGHLY recommend this TV to anyone looking for a next gen gaming set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Picture Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG-65" Class CX Series OLED 4K UHD Smart webOS TV gives a great picture. It was so easy to install. Not only I, but my guests were so impressed as how clear the picture looks. I'm so happy to have bought this tv at a good sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for mostly gaming and couldn't be happier. The picture quality and and framerate on this tv makes for one of the best displays for gaming or just watching movies. Couldn't be happier on my purchase. A bit too expensive though.

    I would recommend this to a friend
  • Pros mentioned:
    Oled, Picture quality

    Rated 4 out of 5 stars

    CX is a great TV with an even better successor(

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful OLED. Only regret is I should have waited a few more months for the upgraded C1. Doesnt get too bright though so take the Youtube reviews with a grain of salt. TV works flawless and I highly recommend pairing this with an Apple 4k TV. Not many settings to tinker around. Movie mode is too dim and basically useless. AI sound pro is great and I never had a need to attach an external soundbar/woofer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    LG CX 65 inch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Television. Even until this date 07/11/2021, it still amazes me. I also own a Samsung which is great but this is next level. I purchased this television primarily for gaming, second movies and computer browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    A truly exceptional TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 65” Class CX is an exceptional TV which has extraordinary color, brightness and contrast. In my opinion, there is no better TV out there for video quality. Truly the best in its class. Go out and get one now; you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    LG Great OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replace a LG 4K ULTRA HD 3D 65" TV with their LG OLED CX series. The Colors are great and the black is deep and solid. There are a lot more smart tv apps available to stream and the quality is exceptional. I'm very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    It lives up to the hype!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming recently from the Sony Z9G which is their master class LED, my picture was fantastic, but the blacks and contrast against colors make the picture with the OLed superb! Night scenes on this tv are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    I can't compliment it enough!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with this 4K OLED TV! The contrast is amazing and I can't get over the lack of light bleed. The colors pop beyond what I knew was possible. I love this television and I am very happy with this purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels
    Cons mentioned:
    Burn-in

    Rated 5 out of 5 stars

    Number One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that already hasn’t been said. Stellar all around performer. Excellent choice for gaming, I use an Xbox series x. Logged many hours with 2077 Cyberpunk and absolutely no burn in. The blackest blacks, absolutely stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    OLED 4K LG TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ultimate TV for me. Great color and clarity. Top of the line features. I purchased the LG over the Sony just for the magic remote that comes with the LG. Highly recommend this OLED 4K LG TV. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good amount of research on this upgrade, and was not disappointed when it arrived. Set up was a breeze, it seamlessly swaps between different inputs, picture is outstanding...couldn’t have been more pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually a Samsung guy but the sales guy talked me into this TV and I'm very happy. I game a lot and i can tell a big difference from my previous LCD. Easy to set up and use. Needs two people to carry so you don't damage the super slim screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV. Highly recommend. Magic remote is a nice feature and am able to control my Sonos playbar with it as well through the eARC input. Have gotten many compliments and even had someone purchase their own after seeing it.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Best 65" OLED Available!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 65CX after using the 46CX for several months. My review is the same as the 46CX, this is the best TV I have ever used, period. The blacks are black and the fact each pixel is individually lit makes movies and gaming absolutely perfect. I would recommend the LG CX-series to anyone who is serious about movies and gaming. I have this paired with an XBOX Series X, RTX 3090 Kingpin Hybrid, PS5, and an NVIDIA Shield. The variable refresh rate on the XSX and the 3090 make gameplay absolutely AMAZING. Nothing else comes remotely close to this. Inititally, I was considering purchasing the Vizio 65" as it uses the same exact panel however they are having a TON of firmware issues and still haven't ironed out VRR at this point so I stuck with LG and it once again did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Insane color and blacks. Great for gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Coming from a Panasonic ZT60 plasma this is a huge upgrade. I've been very impressed with the true black levels. Gaming via PS5 has been problem free so far. Living the fact that there are 4 HDMI 2.1 ports

    I would recommend this to a friend