Customer Ratings & Reviews
- Model:
- OLED65G3PUA
- SKU:
- 6535928
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 65" Class G3 Series OLED evo 4K UHD Smart webOS TV's picture quality, brightness, and ease of use. Many appreciate its sleek design and the effective wall mount. However, some customers express dissatisfaction with the remote control and the lack of a stand. The overall consensus points to a visually stunning TV with some minor usability drawbacks.
This summary was generated by AI based on customer reviews.
Nice when it works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd like to think that the LG -65 G3 OLED TV is better than the one I received. Perhaps mine is just an anomaly. The problem with mine is that it simply wont stay connected to my network. Geek Squad has been working on the problem as has LG Electronics, but for now I'm stuck with an expensive dud!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Marc. Thank you for taking the time to review the LG TV (OLED65G3PUA) model. We're sorry to hear about the connectivity issues with your unit. We assure you that your experience does not reflect the quality and performance we strive to provide. Please visit this link for help: https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Incorrect merchandise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues having this tv mounted, after finally having the Tv mounted the tv is is a 56 inch and it the 65 inches i was supposed to have
No, I would not recommend this to a friendWorst service ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 new ones LG they could still not get it to stream Mgr didn’t want to no nothing Tired of fighting however will leave a scathing review on google when I have a free minute. I will no longer do business with BB after 20 years. Customer service sucks FYI I am a total tech member
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm so sorry to hear that you've been going through this frustrating experience with your LG OLED65G3PUA TV and our customer service. I can only imagine how frustrating it must be to deal with issues that we couldn't resolve, and on top of that, feeling like your concerns weren't being heard.
I want to acknowledge your anger and disappointment, and I apologize that we didn't meet your expectations. It's unacceptable that we couldn't get the issue resolved despite multiple attempts, and I'm truly sorry that you felt like you were talking to a brick wall. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
LG 65" Class G3 Series OLED 4K UHD TV (Out of Box)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it out of box and turned it on. It did not turn on. Bust buy geek tech came out 4 days later to fix it and said to take it back to store.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review your purchase of the LG OLED TV (OLED65G3PUA) model. We understand how frustrating it can be to encounter such difficulties with a new product. The initial malfunction, the delay in getting it fixed, and having to return the TV to the store are certainly not the experiences we want our customers to have. We're glad to hear that our Geek Tech team was able to visit your home to assess the situation. Our team will work diligently to ensure that the issue is resolved promptly and to your satisfaction. If you have any further concerns or require assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Buyer beware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought advertized open box in excellent condition 2023 lg g3 oled tv. Bought best buy membersip for warranty purchase. Got tv home. Opened box to the surprise of no excessories. Thanks best buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you for choosing an OLED65G3PUA LG OLED evo G3 65 inch 4K Smart TV 2023. We're sorry to hear about the missing accessories. Please note that the contents of open-box items may vary. We recommend reaching out to Best Buy's customer service or visiting your nearest store to address this issue. If you encounter any concerns with the TV itself, please don't hesitate to contact us directly, and we'd be happy to assist you. You can also reach us via private message on Facebook or Twitter using @LGUSSupport. We're here to help! 😊 ~Luisa
Broken on delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived broken. No replacement available. Waste of time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nathan. Thank you for sharing your feedback with us. We understand your concern about receiving your LG TV (OLED65G3PUA) model, in less than perfect condition. We strive to provide exceptional services and ensure that all products are carefully packaged and handled. However, sometimes unforeseen circumstances can lead to issues during transit. We recommend contacting Best Buy customer service at 888-237-8289 to report the issue and check for any potential next steps. If a replacement is not available, we can assist you with troubleshooting options or alternative solutions.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and explore all available options to get this resolved for you.
We appreciate your patience and are here to support you every step of the way. ^Juvy
Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t download apps. Error keeps occurring. My other TV’s work perfectly so it’s not a Internet issue
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG OLED TV (OLED65G3PUA) model. We're sorry about your experience downloading the TV app and the recurring error. We aim to provide top-notch products and ensure a smooth and seamless viewing experience. Please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-premium-apps--1434403325217. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Over priced junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two days into the purchase and the sound works when it wants to. I hate this tv and Best Buy for not making an exchange
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with your LG OLED TV (OLED65G3PUA) model. We regret the inconvenience and frustration you have experienced with the sound functionality of your TV and the difficulties you have encountered with Best Buy regarding a possible exchange. We're here to help you. Please visit this link for basic troubleshooting regarding the sound quality of your unit: https://www.lg.com/us/support/help-library/tv-has-no-audio-tv-CT10000018-1388777718317. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Pros mentioned:Ease of use, Picture quality
LG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a purchase for my granddaughter. She absolutely loves her new TV. She says the colors are bright and clear. She likes the easy installation of her games on the TV. the installation was done by Best Buy and they did a quick and professional job. Thank you for everything Best Buy.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
EGraves
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was amazing, they took down our old TV and were able to mount the new one as well as making sure our Sound Bar was connected. They also showed us how to access the YouTube for the NFL. They cleaned up all of the packaging. This TV is the best we have ever had. The picture is outstanding and the color is unbelivable. Thank you
I would recommend this to a friend - Pros mentioned:Picture quality, Wall mount
Excellent TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV picture quality out the box is stunning! Please be aware this TV is meant for wall mounting and the stand comes at an extra cost. I would recommend this TV to anyone looking to upgrade from LED to OLED
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Filo1863
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to use. The Install went smooth
I would recommend this to a friend - Pros mentioned:Picture quality
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek looking and the picture is so crisp and clear.
I would recommend this to a friend - Pros mentioned:Picture quality
G3 better than the older models - buy the BB Warra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG OLED always have had the best picture quality but the G3 outshines them all. Geek Squad installed it perfectly and quickly - even after we had them admit our old LG was failing - so we essentially got this G3 for free - because we bought the Besy Buy warranty. Well worth it
I would recommend this to a friend - Pros mentioned:Picture quality
Very disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The g3 is a great tv in the same way the c8 and c2 that i have is are great tvs. Honestly when i saw the picyure i though its exactly the same as my c8 but the tiniest bit brighter thats it. I got the g3bafter returning the s95c listening to reviewers at the time say it was better, needless to say i was very disappointed. When compared to the s95c it just looks like hdr vs sdr, im not even exaggerating at all. Qd oled is the future and believe me its a far better technology point blank. I return the g3 and got another this time bigger s95c and am so glad i did. The g3 doea this thing where everyones face has a green tint, reviewers said it can ollnly be corrected by getting a professional calibration. Also the same goes for dark shadow scenes that crush all details under a certain ir.Also for gaming forget abot the g3 it is worse then my c8. For real.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
LG 65" G series OLED evo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV both picture and sound. On line instructions easy to follow. Very pleased with purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
The best picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best television I’ve ever owned. The picture is so clear it almost looks like you are right there with the characters.
I would recommend this to a friend - Pros mentioned:Picture quality
LG 4k TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding images and operationality! How could I live this long without?
I would recommend this to a friend - Pros mentioned:Black levels
Amazing super bright OLED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Black levels are amazing. The picture processor is great. OLED is as bright as LCD !! Love the magic remote. Definitely will recommend
I would recommend this to a friend My go-to TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work at Best Buy, sometimes selling TVs. I really like the more natural feel of the G3's palette out of the box, as opposed to its Sony and Samsung counterparts. If someone gave me an unlimited budget and told me to buy a TV that I could acquire today, my only thought would be as to which size G3 I could get.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for sharing your positive feedback about the LG G3 TV! We're glad to hear that you appreciate its more natural feels. The LG G3 OLED TV offers impressive picture quality and a user-friendly interface, making it a great choice for your living room. Thank you for your support as a Best Buy employee! -Francine