The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 390 reviews
Rated 5 out of 5 stars
An incredible buy you won't regret
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV delivers in all aspects. The picture quality is crisp and bright enough to watch in a bright room with no issues. Gaming is incredible and smooth. If you purchase a 55 or 65 inch understand it doesnt come with a wall mount. Theres a specific LG mount required with this tv that can be found online
This reviewer received promo considerations or sweepstakes entry for writing a review.
As expected, this OLED is top of the class. However, there are some ongoing issues which LG has recognized. Most important is a problem with HDMI 2. Specifically, when switching between HDMI 2 and the other inputs, HDMI 2 weather does not have a picture, or shows a blurry picture. LG has stated it will be addressing this with a firmware update. Still waiting for it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have an older C-class 55-inch LG TV in my living room. I bought a 65-inch G4 for my mother-in-law's apartment. I still can't believe how good the picture is on the G4. I like it so much that I'm thinking about replacing my C-class 55" with a 55-inch G5.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful service from Best Buy! One of the best tv’s ever owned. Ryan Heroux was extremely helpful. Knew exactly what receiver worked best with our Polk speakers. The technician who installed the tv and components stuck to the installation because it was a difficult task. Lucky to have the the most talented people to make everything work beautifully.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing picture, one of the best tv’s out there. It’s very thin with multiple hdmi ports. The remote is very good and I’m able to use it with Apple TV. Best Buy had advertised free install with the purchase of every tv but this one, it shouldn’t have had a sign next to the tv if it didn’t apply to that tv.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The difference in picture detail is amazing. The setup had no problems and attaching/connecting all devices (cable box, sound bars, PS system ect) was also without problems.
I have only noticed some pixel blurr when a quick scene change is done in the scene being displayed. This has not occured very often.
I have only used for a few days but have been very pleased with the purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were very pleased with the sales person. He answered all our questions. He was very knowledgeable about all the TV’s pros and cons. Very patient, professional and didn’t not try up sell to the most expensive. We are very happy with our purchase and installation.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is incredible. Theres not much else to say. Incredible hdr, incredible contrast, incredible brightness, incredible highlights. It had ruined going to the theater/watching movies on any other screen. Its amazing.
The only down side is the built in speakers sound like built in speakers. Get a sound bar. I got a cheap LG S55TR for about $220 and its great for the bedroom theater setup.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Such a great tv. It looks great out of the box but after calibration it was just that much better. This is my 3rd LG OLED and it just keeps getting better. Highly recommend
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dreamy display. The sharpness, dynamic range and colors is just incredible. The coating on the display really helps to cut out any glaring. Even with the room full of sunlight the brightness is strong enough to combat it. Excellent for watching movies, youtube and even gaming. It is very thin and I love how it looks without any labeling on the bezel so when mounted it looks very classy and easily to mount. Best Tv I have ever owned.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When purchased the first time, the tv did not turn on and just had a blinking red light. Called and went ahead and exchanced the tv. The second worked perfectly and looks amazing. First oled tv and im more than happy with it
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent picture and color. Sound is really good on it's own, and even better with easy connection to an LG sound bar system. Price was reasonable and typical LG quality.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Takes time to learn all the menus and what the features do, but not bad. Great picture. I ended up abandoning my Apple TV because it would not pass through the video properly with my receiver. I'm using the LG WebOS to stream and eARC for sound to the receiver. TV sound is okay, but not great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV. It has a beautiful picture. Be aware that the 65 inch G4 DOES NOT come with the mounting bracket. In Nov 2024 the bracket was backordered at LG and other sellers. The mount is very nice and results in a flush mount that is very closed to the wall - looks great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased 3 65" LG G4 TVs on 11/29/24, which were delivered on 12/21/24. No issues with the first two TVs, but the third TV had a defective display. There is a very distinctive line, which looks like a crease, seam, or fold, that runs horizontally across the entire display. There was no damage to the TV's box upon delivery, and there is no visible damage to the TV - not even a spec of dust. The defect was evident from the first time the TV was turned on.
Because of our busy schedules, we didn't get this third TV setup until the evening of 2/8/25 and immediately saw the issue. I contacted LG support the following day and spent over an hour with them and sent 10 pictures trying to convince them of the issue -- they tried to claim it wasn't a defect and made the process a lot more difficult than it needed to be. The customer service agent was quite condescending with their tone, kept trying to deflect accountability, and made me feel like I was a liar or trying to scam them (I have the online chat log saved). The customer service agent even tried insisting that we would have to pay for the cost to repair the TV.
We purchased this TV directly from LG.com, so they have access to our order history where they can see we spent over $10K on LG.com, including 3 G4 TVs and their smart 6700 series washer & dryer, in 2024 alone. This was our first time ever contacting LG regarding an issue for any of the LG products we own (which is a lot).
Since the 30-day return window has passed, LG won't exchange the TV. So, they passed our information along to a local repair center. They repair company reached out yesterday for additional information and pictures. After reviewing the issue, even the repair company was surprised that LG refused to just exchange the TV - speculating that it will likely cost LG more money to have the panel repaired (parts + labor) than just exchanging the TV.
Manufacturing issues happen, and we're definitely quite understanding about that. However, how a company responds to such issues speaks volumes. LG made what should have been a very simple process into something that felt quite combative and a lot more difficult than it needed to be. Although we've loved all of our LG products, this customer service experience has completely changed how we feel about the brand. We're currently going through the design process for a full kitchen model and were going to use LG for all our appliances (wall oven & microwave, cooktop, refrigerator, dishwasher), but now we're looking at other brands because of this experience.
Hi, there. Thank you for sharing your experience regarding the LG TV (OLED65G4SUB) model. We understand your concern about the issues you've faced with your third unit and the lengthy and complicated process you've gone through to resolve this situation. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. We certainly value your business and would like to ensure this matter is handled appropriately.
The repair center's feedback seems to confirm what we hope: that replacing the TV might have been the quicker and more cost-effective option. Given the circumstances, we'll escalate your case internally to see if we can work with the repair center to resolve the issue quicker or explore the possibility of a replacement.
Your feedback regarding the service you received is incredibly valuable, and we'll consider it as we work to improve our processes. Please reach out to @LGUSSupport on social media for further assistance, and we’ll ensure you have the support you need to resolve this promptly. ^Juvy
Rated 5 out of 5 stars
Amazing Television!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV has a beautiful picture quality. The user interface is very snappy and well thought out. If you don't have a streaming box, no worries, the Home Dashboard does it all and is very intuitive. The reduced price with the G5 coming soon is a steal. I highly recommend!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great image; great quality and sound. I was an audiophile for some time many years ago and I'm impressed with the sound quality; so much so that I returned the sound bar I purchased. Deep, deep black and true 4K ...I recommend