Customer Ratings & Reviews

Very good picture. WebOS relatively easy to use. Very happy with my new TV.

Wonderful service from Best Buy! One of the best tv’s ever owned. Ryan Heroux was extremely helpful. Knew exactly what receiver worked best with our Polk speakers. The technician who installed the tv and components stuck to the installation because it was a difficult task. Lucky to have the the most talented people to make everything work beautifully.

We were very pleased with the sales person. He answered all our questions. He was very knowledgeable about all the TV’s pros and cons. Very patient, professional and didn’t not try up sell to the most expensive. We are very happy with our purchase and installation.

Excellent picture and color. Sound is really good on it's own, and even better with easy connection to an LG sound bar system. Price was reasonable and typical LG quality.

As expected, this OLED is top of the class. However, there are some ongoing issues which LG has recognized. Most important is a problem with HDMI 2. Specifically, when switching between HDMI 2 and the other inputs, HDMI 2 weather does not have a picture, or shows a blurry picture. LG has stated it will be addressing this with a firmware update. Still waiting for it.

The best TV of 2024 and it is not close. Great all around performer for any environment and any content

When purchased the first time, the tv did not turn on and just had a blinking red light. Called and went ahead and exchanced the tv. The second worked perfectly and looks amazing. First oled tv and im more than happy with it

Everything they say it is. Clearest picture I've seen Unreal blacks

This tv is the absolute best for gaming and movies!!!!

This tv is incredible. Theres not much else to say. Incredible hdr, incredible contrast, incredible brightness, incredible highlights. It had ruined going to the theater/watching movies on any other screen. Its amazing. The only down side is the built in speakers sound like built in speakers. Get a sound bar. I got a cheap LG S55TR for about $220 and its great for the bedroom theater setup.

Purchased 3 65" LG G4 TVs on 11/29/24, which were delivered on 12/21/24. No issues with the first two TVs, but the third TV had a defective display. There is a very distinctive line, which looks like a crease, seam, or fold, that runs horizontally across the entire display. There was no damage to the TV's box upon delivery, and there is no visible damage to the TV - not even a spec of dust. The defect was evident from the first time the TV was turned on. Because of our busy schedules, we didn't get this third TV setup until the evening of 2/8/25 and immediately saw the issue. I contacted LG support the following day and spent over an hour with them and sent 10 pictures trying to convince them of the issue -- they tried to claim it wasn't a defect and made the process a lot more difficult than it needed to be. The customer service agent was quite condescending with their tone, kept trying to deflect accountability, and made me feel like I was a liar or trying to scam them (I have the online chat log saved). The customer service agent even tried insisting that we would have to pay for the cost to repair the TV. We purchased this TV directly from LG.com, so they have access to our order history where they can see we spent over $10K on LG.com, including 3 G4 TVs and their smart 6700 series washer & dryer, in 2024 alone. This was our first time ever contacting LG regarding an issue for any of the LG products we own (which is a lot). Since the 30-day return window has passed, LG won't exchange the TV. So, they passed our information along to a local repair center. They repair company reached out yesterday for additional information and pictures. After reviewing the issue, even the repair company was surprised that LG refused to just exchange the TV - speculating that it will likely cost LG more money to have the panel repaired (parts + labor) than just exchanging the TV. Manufacturing issues happen, and we're definitely quite understanding about that. However, how a company responds to such issues speaks volumes. LG made what should have been a very simple process into something that felt quite combative and a lot more difficult than it needed to be. Although we've loved all of our LG products, this customer service experience has completely changed how we feel about the brand. We're currently going through the design process for a full kitchen model and were going to use LG for all our appliances (wall oven & microwave, cooktop, refrigerator, dishwasher), but now we're looking at other brands because of this experience.

Takes time to learn all the menus and what the features do, but not bad. Great picture. I ended up abandoning my Apple TV because it would not pass through the video properly with my receiver. I'm using the LG WebOS to stream and eARC for sound to the receiver. TV sound is okay, but not great.

Great image; great quality and sound. I was an audiophile for some time many years ago and I'm impressed with the sound quality; so much so that I returned the sound bar I purchased. Deep, deep black and true 4K ...I recommend

Greatest tv I’ve ever owned, picture is as perfect as you can get

I'm very happy with this tv. I've had it for a few months now. No problems. Great picture quality.

This TV has a beautiful picture quality. The user interface is very snappy and well thought out. If you don't have a streaming box, no worries, the Home Dashboard does it all and is very intuitive. The reduced price with the G5 coming soon is a steal. I highly recommend!

Great TV. It has a beautiful picture. Be aware that the 65 inch G4 DOES NOT come with the mounting bracket. In Nov 2024 the bracket was backordered at LG and other sellers. The mount is very nice and results in a flush mount that is very closed to the wall - looks great.

The image quality is awesome. We love it. It looks nice on the wall with the OEM flush mount. Removing it from the box is a mistake.

Finally spent some extra money on a good tv and LG didn't disappoint. Amazing tv with all the features.

Very good TV with a bright and crisp image. I was waiting to see screen and information on the LG G5, but given the price point for the LG G4 and proven technology for the MLA versus stacking, I am more than happy with this TV.