The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 397 reviews
Rated 5 out of 5 stars
LG 65” OLED evo UHD SMART webOS (2024)
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After a few weeks with the LG 65” OLED evo (2024), I can confidently say this TV has blown me away. The picture quality is absolutely stunning—deep, inky blacks and vibrant colors that make everything from Netflix to nature docs look cinematic. Every little detail pops, and the contrast is just next level.
This reviewer received promo considerations or sweepstakes entry for writing a review.
By far the best TV I have ever owned. This is my second time buying the same TV. I recently moved and sold my original LG Oled with my home and when I moved I said this is a non-negotiable for what I need in my new home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic experience from purchase to setting up the TV and enjoying its stunning picture quality. Highly recommended for folks looking for an OLED that provides superior picture quality even in well lit rooms. Love this TV, would purchase again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is incredible. Theres not much else to say. Incredible hdr, incredible contrast, incredible brightness, incredible highlights. It had ruined going to the theater/watching movies on any other screen. Its amazing.
The only down side is the built in speakers sound like built in speakers. Get a sound bar. I got a cheap LG S55TR for about $220 and its great for the bedroom theater setup.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful service from Best Buy! One of the best tv’s ever owned. Ryan Heroux was extremely helpful. Knew exactly what receiver worked best with our Polk speakers. The technician who installed the tv and components stuck to the installation because it was a difficult task. Lucky to have the the most talented people to make everything work beautifully.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV delivers in all aspects. The picture quality is crisp and bright enough to watch in a bright room with no issues. Gaming is incredible and smooth. If you purchase a 55 or 65 inch understand it doesnt come with a wall mount. Theres a specific LG mount required with this tv that can be found online
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing picture, one of the best tv’s out there. It’s very thin with multiple hdmi ports. The remote is very good and I’m able to use it with Apple TV. Best Buy had advertised free install with the purchase of every tv but this one, it shouldn’t have had a sign next to the tv if it didn’t apply to that tv.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased 3 65" LG G4 TVs on 11/29/24, which were delivered on 12/21/24. No issues with the first two TVs, but the third TV had a defective display. There is a very distinctive line, which looks like a crease, seam, or fold, that runs horizontally across the entire display. There was no damage to the TV's box upon delivery, and there is no visible damage to the TV - not even a spec of dust. The defect was evident from the first time the TV was turned on.
Because of our busy schedules, we didn't get this third TV setup until the evening of 2/8/25 and immediately saw the issue. I contacted LG support the following day and spent over an hour with them and sent 10 pictures trying to convince them of the issue -- they tried to claim it wasn't a defect and made the process a lot more difficult than it needed to be. The customer service agent was quite condescending with their tone, kept trying to deflect accountability, and made me feel like I was a liar or trying to scam them (I have the online chat log saved). The customer service agent even tried insisting that we would have to pay for the cost to repair the TV.
We purchased this TV directly from LG.com, so they have access to our order history where they can see we spent over $10K on LG.com, including 3 G4 TVs and their smart 6700 series washer & dryer, in 2024 alone. This was our first time ever contacting LG regarding an issue for any of the LG products we own (which is a lot).
Since the 30-day return window has passed, LG won't exchange the TV. So, they passed our information along to a local repair center. They repair company reached out yesterday for additional information and pictures. After reviewing the issue, even the repair company was surprised that LG refused to just exchange the TV - speculating that it will likely cost LG more money to have the panel repaired (parts + labor) than just exchanging the TV.
Manufacturing issues happen, and we're definitely quite understanding about that. However, how a company responds to such issues speaks volumes. LG made what should have been a very simple process into something that felt quite combative and a lot more difficult than it needed to be. Although we've loved all of our LG products, this customer service experience has completely changed how we feel about the brand. We're currently going through the design process for a full kitchen model and were going to use LG for all our appliances (wall oven & microwave, cooktop, refrigerator, dishwasher), but now we're looking at other brands because of this experience.
Hi, there. Thank you for sharing your experience regarding the LG TV (OLED65G4SUB) model. We understand your concern about the issues you've faced with your third unit and the lengthy and complicated process you've gone through to resolve this situation. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. We certainly value your business and would like to ensure this matter is handled appropriately.
The repair center's feedback seems to confirm what we hope: that replacing the TV might have been the quicker and more cost-effective option. Given the circumstances, we'll escalate your case internally to see if we can work with the repair center to resolve the issue quicker or explore the possibility of a replacement.
Your feedback regarding the service you received is incredibly valuable, and we'll consider it as we work to improve our processes. Please reach out to @LGUSSupport on social media for further assistance, and we’ll ensure you have the support you need to resolve this promptly. ^Juvy
Rated 5 out of 5 stars
Awesome picture
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have an older C-class 55-inch LG TV in my living room. I bought a 65-inch G4 for my mother-in-law's apartment. I still can't believe how good the picture is on the G4. I like it so much that I'm thinking about replacing my C-class 55" with a 55-inch G5.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The difference in picture detail is amazing. The setup had no problems and attaching/connecting all devices (cable box, sound bars, PS system ect) was also without problems.
I have only noticed some pixel blurr when a quick scene change is done in the scene being displayed. This has not occured very often.
I have only used for a few days but have been very pleased with the purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazong tv with amazing quality. The remote is okay and has an annoying cursor function, only thing stopping this from being a 5 star product in my opinion. My girlfriend likes the cursor so dont let that stop you from pulling the trigger cause you might actually like thay feature.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were very pleased with the sales person. He answered all our questions. He was very knowledgeable about all the TV’s pros and cons. Very patient, professional and didn’t not try up sell to the most expensive. We are very happy with our purchase and installation.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV. It has a beautiful picture. Be aware that the 65 inch G4 DOES NOT come with the mounting bracket. In Nov 2024 the bracket was backordered at LG and other sellers. The mount is very nice and results in a flush mount that is very closed to the wall - looks great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Takes time to learn all the menus and what the features do, but not bad. Great picture. I ended up abandoning my Apple TV because it would not pass through the video properly with my receiver. I'm using the LG WebOS to stream and eARC for sound to the receiver. TV sound is okay, but not great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We upgraded an older LG 65" TV about ten yrs old that was still working. The G4 is simply stunning. We got a good price on sale for black Friday deals. Everything is faster and looks better than our older TV.
We added an LG sound bar Atmos sound bar to upgrade our old one as well and it makes listening to everything better.