Customer Ratings & Reviews
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- Model:
- OLED65G4SUB
- SKU:
- 6578150
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are satisfied with the 65" Class G4 Series OLED evo 4K UHD Smart webOS TV (2024)'s picture quality, brightness, and deep black levels, with many considering LG OLED to be the best. The TV's sleek, minimalist design and ease of use with WebOS are also appreciated. Gamers enjoy the 120Hz refresh rate, especially when using next-gen consoles. However, some customers expressed dissatisfaction with the remote control.
This summary was generated by AI based on customer reviews.
LG OLED
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality isn’t great. I have to turn the volume up between 15 and 20 according to what program I’m watching
I would recommend this to a friendLG OLED 65" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is good but overall not worth the high price. There is a lot other TVs this size that are half the cost. This is my individual opinion of course.
No, I would not recommend this to a friendI would buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV The OS is much quicker thank my LG C2
No, I would not recommend this to a friend2 Thumbs Up!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All around highest quality television that I have ever owned.
I would recommend this to a friendFriendly customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customer service store was organized management was polite
I would recommend this to a friendMy tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv just dont like you can look at shows on the internet
I would recommend this to a friend- Pros mentioned:Picture quality
Beware Hardware Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommed the extende warranty. Bought the 65' G4 at end of March '25; I was excited for the purchase and extremely happy with the picture quality. I even bought the soundbar combo to mitigate the tv's poor sound quality. Less than 45 days in ownership the tv developed a vertical line, the following day it stopped working. It went black screen, turned off and made clicking noises, never came back on. I exchanged it for a Sony alternative.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ernesto. Thank you for sharing your experience with the LG TV (OLED65G4SUB) model. We understand your concern about having experienced issues with the TV, especially after such a short period of enjoyment. It's great to hear that you were initially excited about the purchase and impressed with the picture quality. We aim to create reliable, high-quality products that meet our customers' needs and expectations.
It's a bummer that you faced a technical problem with the OLED line, which usually delivers fantastic picture quality. If you're considering it, an extended warranty might be a good idea—it can give you some extra peace of mind for any unexpected hiccups. In the meantime, if you want more info, check out this link: https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865.
And if you ever think about returning to the LG family or need help with anything else, don't hesitate to reach out through a private message on social media @LGUSSupport. We're always here for you and want to ensure your experience is great. ^Juvy
Best TV ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our G4. Won’t ever downgrade from an OLED TV.
I would recommend this to a friendPleased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good. Glad we purchased this item. It fits perfectly
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love the tv quality. Best one i have laid my eyes on.
I would recommend this to a friendRuss
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have the unit replaced. It failed three day in
I would recommend this to a friendNew TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product. So much more to see know with the larger screen.
I would recommend this to a friend65” LG OLED G4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in all ways. Installation was quick and professional.
I would recommend this to a friendA super Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A quality product of a 1st grade worth having in a modern home
I would recommend this to a friendBest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but great service throughout the purchase.
I would recommend this to a friendOLED BEAUTINESS!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME, I love this tv! You'll need a sound bar though.
I would recommend this to a friendSo far, value so far does not align with the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointing, color issues, picture went out a couple of times. Brightness is very high and I prefer not to have to change the factory settings by viewing mode. Geek Squad said they no longer adjust color settings.
No, I would not recommend this to a friendPoor Customer Service from Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service from Best Buy! I purchased the TV on sale from Best Buy on August the 6th, but delivery keeps getting delayed and it has now been >75 days since the purchase. To date, Best Buy has postponed the delivery date 4 times and told me my only options are to i) cancel the order or ii) wait for them to source inventory to fulfill my order. It has now been almost 10 weeks and I am still waiting.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, RickH. Thank you for sharing your experience with us regarding your purchase of the LG - 65" Class G4 Series OLED evo 4K UHD Smart webOS TV (2024) from our authorized retailer. We understand your inquiry about the significant delay in delivery and the lack of fulfillment options provided by the retailer. We understand that waiting this long has been challenging.
Since this purchase was made through a third-party retailer, Best Buy, they are responsible for the delivery schedule and inventory. However, we would be happy to document your feedback internally and see if there is any way we can assist from our end.
https://www.bestbuy.com/product/lg-65-class-g4-series-oled-evo-4k-uhd-smart-webos-tv-2024/JJ8VPZQ5KW
For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Do Better, Best Buy!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a customer of Best Buy for many years, but I've always purchased new-in-box items. After researching their open-box policy and reading many reviews, I purchased an open-box LG G4 65" Oled TV categorized on their website as being in "excellent condition". Per their website, it was supposed to be in the original packaging and come with all the original accessories or suitable replacements. Upon picking up the TV, I was surprised to find it was NOT packaged in the original packaging, as the decription said it would be, but rather the TV itself was wrapped in bubble wrap. There was a small box that supposedly contained all the original accessories. After driving 4 hours home (I picked it up while visiting family in my hometown), I began unpackaging the TV and the accesories box only to find the power cord, part of the TV stand and the remote were all missing. Needless to say, I am an extremely unhappy customer at this point. DO BETTER, BEST BUY...make this right!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with us. We understand your concern, especially after spending time and effort to purchase an open-box LG TV (OLED65G4SUB) model, only to find it didn’t meet the expectations set by the description on Best Buy’s website. We strive to provide exceptional services and ensure a smooth experience.
To sort this out, we suggest reaching out directly to Best Buy customer service team at 888-237-8289 to let them know about the issue and ask for a resolution. It’s super important to mention any discrepancies in the packaging and the missing parts, as they should be able to either send you what’s missing or help with a replacement.
If you need any extra support or help with the TV once you have the right parts, don’t hesitate to shoot us a private message on social media @LGUSSupport. We’d love to help you through any further troubleshooting or setup steps once everything’s sorted out. ^Juvy
Lg g4 65 tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lg g4 65 inch tv is not good for outdoor antenna. The picture won’t stay sharp it will distort. All of sudden the sound will repeat the same words like it’s in a loop only on one station. I have to go to another station for a few minutes and then go back and it normal again. Have to put it in cinema mode most of the time for accuracy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sandy. Thank you for sharing your experience with us. We understand your concern about dealing with picture distortion and sound issues. We strive to provide reliable, high-quality products and ensure a smooth viewing experience. For optimal performance with an outdoor antenna, we recommend checking the antenna connection and ensuring the signal strength is strong and stable. Also, you might want to try adjusting the Picture Mode settings and ensure that the TV is updated with the latest firmware to help with performance. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.
If the issue persists, please send us a private message on social media @LGUSSupport, and we’ll be happy to provide more personalized troubleshooting steps and assist you further.
We appreciate your patience and look forward to helping you resolve this. ^Juvy