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Customer Ratings & Reviews

LG - 65" Class - LED - Nano 9 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 59 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-4 of 4 Reviews
  • Rating: 1 out of 5 stars

    Great but major flaw

    Posted
    project319
    • My Best Buy® Member

    overall I love the TV. However it sees my HDMI connection to my computer (going thru a A/V receiver) as a DVI connection not a HDMI which then forces it to 1080P. I got this TV so I could do 4k gaming from my PC. So this issue is a deal breaker. and on top of it LG did not want to even trouble shoot the issue, poor customer support. Never had this issue with any other brands even very cheap Chinese monitors.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      This certainly sounds odd. We would be happy to look into what could be causing your computer to display at 1080P. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG

  • Rating: 1 out of 5 stars

    Way Below Expectations

    Posted
    Gerry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought after reading some reviews and excited about future proof features. The tv does not get bright at all, Xbox one x looked horrible colors looked washed out and grey doesn’t matter what setting I used. Returned next day Got Q60 from Samsung and the difference is night and day.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for your review of this LG TV. I am sorry to hear that it did not meet your expectations and that you had to return it.

      Your feedback is very important to us and the picture concerns will be shared with our product team.

      If you decide to give LG TV another try and have concerns or questions, you can contact our Customer Support by any of the below options:
      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger:  https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      The LG Community Forum is also a great resource for getting help from other LG customers:  https://lgcommunity.us.com/

      Again, thank you for sharing your feedback about your TV. We hope to hear from you soon regarding your next LG purchase. ^CP LG

  • Rating: 1 out of 5 stars

    Great picture

    Posted
    Pmartz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Operating software has problems. Netflix constantly freezes requiring a complete reset. Recommend you look into other brands. If I could return this one I most definitely would

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Couldn’t use it

    Posted
    Anna14
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I opened the box and the whole screen was cracked. It was very disappointing but I switch it out for a Sony and I’m happy!

    No, I would not recommend this to a friend