Main Content

Customer Ratings & Reviews

LG - 65" Class - LED - SK9000 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 496 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
dark picture
  • Rating: 4 out of 5 stars

    Great color and brightness TV

    Posted
    Sean
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Its as good as a LED tv can get its vibrant and sleek but the blooming around dark blacks is still present and the stand is not very sturdy. In the end I went with an OLED instead

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great TV Unless you are sensitive to blooming

    Posted
    flgman
    • My Best Buy® Elite MemberElite Member

    Not much else to add that isn't said elsewhere. I bought this unit and enjoyed for a few days until I watched a few dark scenes with bright objects. As mentioned elsewhere, the very crude backlight local array dimming on this unit is quite poor at dealing with dark scenes. For one, dark background seems to always be gray rather than black. Bright objects in dark scenes bloomed terribly, even when settings were adjusted to help reduce this. For me this was a deal breaker. I returned the unit. If you don't notice or care about this, then this might be a good TV for you. Colors are vivid and the panel is bright with great viewing angles. The LG remote and user interface is the best in the business in my opinion.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks great, blacks look dark gray

    Posted
    Baboo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I like almost everything about this tv. Only complaint is that the blacks look more like dark gray. You do get the halo effect during dark scenes. Dolby vision and hdr looks great.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible blooming due to “Full-Array Dimming”

    Posted
    Figs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I went into this purchase thinking this is the best/top LED purchase. I was wrong. I opted out of OLED because of the burn in, I have kids in the house who would leave the tv on and forget about it so I opted for this tv, the one before OLED. I regret this purchase, wish I went with Samsung QLED instead. Horrible blooming due to the claimed "Full-Array Dimming" which just makes everything worse and is especially noticeable in dark scenes. It's just so bad and because of this makes this tv horrible. The full-array dimming is too slow and too large. Nothing like you see in the demos, the demos make it seem perfect, but once you set it up it sucks. Stay away. Only reason I didn't return it was because I had already set it up and just figured I'd put it in the kids room at some point and get another tv for the living room.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hello, thank you for your review it is extremely important to us. It is terrible to hear that your Television purchase did not meet your expectations. I can understand how frustrating it may be for the Television to not have great picture quality and I would love to help out. Please click the link provided for Television picture troubleshooting https://www.lg.com/us/support/product-help/CT10000018-20150350133130-menu-settings or reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rating: 2 out of 5 stars

    Great SDR, terrible horrible disgusting HDR.

    Posted
    Andrew
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I will start with what I liked about the tv. I like the IPS panel, the viewing angle is significantly better than VA panels and I was impressed by just how much better it is than the tv I was replacing (a VA panel). The blacks were sufficiently black for me, I added some bias lighting via an led kit and it looked great. I noticed that the blacks are a little gray, but dark enough for me to enjoy the picture quality. I placed my KS8000 next to this and I thought the picture was comparable. The color popped just a bit more on this over my KS8000 and I liked the picture a little bit better. I like LG's software interface and being able to point my cursor at the screen to enter in passwords, etc. Although I found it faster and more intuitive to just use the arrows to navigate quickly for picture settings, etc. The black frame insertion on this television was great and didn't introduce a lot of flicker, which I'm sensitive to, and overall the picture settings available are pretty robust. I went online to rtings.com to get their ideal picture settings, and I thought they were pretty spot on. I did use the local dimming set to high because I found the gray boxes around small light objects were less noticeable on high vs medium or low (Love, Death, Robots intro was a good test on Netflix). Watching SDR content looked fantastic and I was very pleased with the tv and the image quality. If I could force all my hardware to only broadcast SDR, I would definitely have kept this television. Now for the bad: While using my Fire Stick 4K, it would detect Dolby Vision/HDR and the tv image was complete and utter trash on dark scenes. The dimming zones are pretty big and it creates giant gray boxes all over the screen during dark scenes, even when viewed from directly in front of the television, and looks significantly worse from the sides. Watching the same content on my original Xbox One (no HDR/4K capability) was miles better and looked good, but I don't watch with my Xbox. Total and complete failure. I had to return it. I've attached a picture from Altered Carbon, S1E1. I used this as a test for the dark scenes and you can see here the giant gray boxes. I found that you could turn on the black frame insertion and then raise the brightness (not the backlight) to compensate, but it significantly dims the image and going too high with the brightness grays the image quite a bit. Because I watch most of my content through my Fire Stick 4K on Netflix/Amazon Prime which have Dolby Vision/HDR, this tv didn't work for me. And what's the point of advertising Dolby Vision/HDR support when your picture looks terrible? No clue how this ever made it to the showroom floor. I'm glad that Best Buy has a 15-day return policy, and was one reason I did purchase from here. I was skeptical about the purchase and SDR did impress me but HDR killed it and I returned the tv.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      We appreciate all of your feedback and have forwarded it to the appropriate department. We hope that in the future you continue to allow us to provide for your home electronic needs. ^MC LG

  • Rating: 3 out of 5 stars

    Not a bad TV overall, just some serious flaws

    Posted
    LordBern

    This TV was on my radar when I needed a new larger TV for my basement. I primarily use it for my Xbox One X but I also watch movies on it as well. I looked at the Samsung Q6F, Sony X900F, the Vizio P-Series, and this TV. I actually bought the P-Series 65" and loved the look, the picture, and everything about it. And it's great value for the money. But it broke after 2 weeks. I returned it not wanting to take the chance on a new one breaking outside the return period. I saw this was the same price as the Q6F but offered full-array backlighting, Atmos support, and a $200 gift card back as well. In the store it certainly looked nice. Not quite as vivid as the Samsung, but I thought I'd see. The one thing you notice first about this TV is the contrast. Or I should say lack there of... I'll say it. It's terrible. Blacks look gray in dark scenes, there is a LOT of flashlighting (halos around objects in dark scenes) and terrible banding where a whole side of the screen will light up in dark scenes because the auto-dimming is so terrible. I don't think there are many dimming zones on this TV. When loading menus with white letters and a black background on games, literally a third of the screen would be lit up beaming around the words. Even in dark scenes (playing State of Decay 2 at night in the game), the banding would seriously darken a third or more of the screen and it would be obvious it was trying to up the contrast (badly). I have no idea how a full-array backlight TV can be so bad at dimming and contrast. I tried other games and movies and honestly, the picture isn't the clearest either. The TV does get bright for HDR and the colors look good but once a shadow or dark scene come up, you definitely notice the low contrast. If you watch this TV in a bright room you might not notice it as much. But dark room viewing? Don't waste your money. I decided to get the Samsung Q6F and love it. Deep blacks, unbelievable colors, and smooth motion. The Sony is a little too expensive but looks sensational too. It's almost like LG wants you to take this TV back and say 'okay, give me the OLED instead' after seeing this TV's picture problems.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent TV but falls short (Not as advertised)

    Posted
    Breulman
    • My Best Buy® MemberMember

    I had this tv for about a week. This tv is not a good buy for the price. Blacks are grey. Doesnt get bright enough. Dark scenes in movies are virtually unviewable. Football has bad motion blur. The OS and magic remote are outstanding but not worth it for the subpar viewing capabilities. Viewings angles weren't as good as advertised. I expected better side viewing from my wide room. I tweaked and retweaked and I just could not get the consistent performance and contrast that I was expecting. I returned it and bought a Sony X900F for a few hundred bucks more. Night and day. Everything I noted as wrong with the LG is corrected with the Sony. I would not recommend this LG TV at this price point. Get the Samsung Q6F for the same price or spend a bit more and get the Sony X900F.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for bringing this to our attention and I hate to hear that you were unsatisfied with the quality of your TV. If you need any further assistance you can contact us directly via Twitter @LGUSSupport or Facebook  https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Rating: 5 out of 5 stars

    Excellent TV with superb picture clairty and color

    Posted
    BBELEC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I prefer my TV's to have excellent clarity across both cable TV broadcast and streaming mediums. This TV is simply the best I have owned in terms of the clarity of the picture and the depth of color. My past TV's include the Panasonic ST60 plasma, and the Samsung JS8500 (their first year of Quantum Dot TV's), so I have gotten used to great picture quality, and the SK900 does not disappoint. The motion handling on this TV is fantastic. If you watch a lot of cable TV and sports then you will really enjoy what this TV has to offer. The quick response time on many of today's TV's often leads to stuttering and blur in the picture, making for an awful viewing experience. LG's upscaling and motion handling is really fantastic on this TV, leading to a picture with great clarity. This carries over to streaming on Netflix and other platforms as well. It makes for a wonderful viewing experience. The color representation on this TV is also fantastic. The nano cell technology used by LG (related to the Quantum Dot tech on Samsung TV's) makes the color's rich and have quite a bit of depth. They aren't fake looking, though, they just have a depth that is hard to describe in this review without seeing it for yourself. The ISF Dark Room and Technicolor picture modes are best for enjoying the best quality picture available on this TV. There are plenty of adjustment options, but basically if you turn off all the extra processing (Noise Reduction, Motion Smoothing, etc) you will get a fantastic picture. There is also a sports mode if you do want to add extra smoothing for fast paced sporting events (I haven't found it necessary, but some will), and a game mode for those who love to game. This TV input lag is very low (as tested by several review sites), so it is a great choice for gaming. The smart TV software that LG has developed is great as well. The variety of apps is not as wide as other operating systems (Android TV, Tizen (Samsung), or Roku TV), but it has all the major ones you could want and it extremely smooth. I personally love the Wifi screen sharing that can be done with both laptops (if your laptop has WiDi) and phones. The phone screen sharing is particularly clever, with both a split screen mode and full screen, which is something I had not seen on a TV before. The SK9000 comes with LG"s Magic Remote. It has a an easy to use voice function for speaking commands, as well as a pointer that allows you to use the remote as a mouse to select items on the screen. I find that feature very handy when entering text or selecting items to watch in Netflix or Amazon Prime Video. This TV also features Full Local Array Dimming, which increases the quality of the picture when compared to edge-lit displays. This does result in some "blooming" during darker scenes or nearly black screens. This is helped immensely by adding some bias lighting LED strips (I cover this in the next paragraph), which reduces the blooming effect. The one drawback of this TV that many sites mention are the black levels. The TV uses an IPS panel instead of a VA panel. An IPS screen offers greater viewing angles for off center viewing, but does not have the increased contrast of VA panels, resulting in greyer blacks. I have found that using bias light LED strips have helped immensely with this, as it gives you the impression of deeper blacks on the screen. There are many easy to install options out there, and if you want more info you can Google it online and see what others have to say about it. If you are videophile and truly want deep blacks, then check out the OLED TV's, or a VA panel such as Sony's 900F. They have their own drawbacks as well. Don't be fooled by the other really bright TV's in the store that try and sway you with their 4k streams. I know that when I went to buy this TV I looked at the OLED's next to it and was like "Hmm, wonder if this is the right purchase?" I had done my research, though, and this TV time and again got great reviews and did not disappoint. Fantastic picture and great clarity win out in the end.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow is an understatement

    Posted
    TonyMSP
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember
    • Top 1000 ContributorTop 1000 Contributor

    This super ultra HD 4k TV will blow your socks off. First impression is that the colors are absolutely fantastic. Pros: . Awesome colors . The "Magic Remote" is intuitive . Turns on fast . Zippy menus Cons: . Dark corners . Power cable is short . Built in google assistant is hokey One thing I noticed is that the further you sit away from your TV, the less noticeable the 4K resolution is compared to regular 1080P. My 65" tv sits 16ft away and the resolution appears to be the same compared to my prior 1080P tv. The difference is more evident the closer I get to the TV. 4k is no doubt the winner in resolution but the diminishing returns are evident at viewing distances greater than 10ft. My recommendation is to get the largest size you think you will need, then go once size larger. What you will notice at all distances is the vibrant colors this LG produces. Almost better than real life! Youtube and Netflix in 4k will blow your mind. Hanging the TV was super easy as it took 6mm x 20mm screws (not included). Fairly light under 60 lbs for the 65". I do wish the power cable were a bit longer. The initial setup was a breeze as it walks you through all the possible setting choices. I do wish that it would explain what the different pictures settings did in greater detail. Besides the awesome color, the 2nd greatest feature about this LG TV is that it's very fast for a "Smart" TV. The menus are fast and loading different apps is fast. Something that earlier Smart TVs was notoriously bad for. The included "Magic Remote" is fun to use. It reminds me of using a Nintendo Wii remote. Pointing the remote brings up a mouse-like cursor and allows me to change settings, type in passwords, select on screen items with ease. I do wish that the remote would allow me to fully be compatible with my Xfinity cable box so I wouldn't have to have two remotes out. Some of the negatives worth noting are the dark corners, lackluster google assistant, and that the picture only looks best after a bit of tinkering with the picture settings. The dark corners are notorious with LED tvs but this one is no different. You will soon "get use to it" but do you have to at this price point? The built in google assistant is not very useful and not as fast as a regular google home smart speaker. I initially thought you were able to control this LG with my google home smart speaker but found out that you will need a google chromecast dongle to turn the TV on with your voice. My overall experience is positive and I would recommend this 4k UHD TV to anyone looking for super colors, awesome resolution, and super fast Smart TV.

    I would recommend this to a friend