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Customer reviews

Rating 4.6 out of 5 stars with 1710 reviews

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Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 1,710 reviews
  • Rated 4 out of 5 stars

    Upscales Almost Everything to 4K

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    Posted .
    Owned for 3 weeks when reviewed.

    Yes, there are better TV’s. It is not an OLED and it is not great with dark scenes in a dark room. The wide angle viewing is not as good as advertised, either. It is a very modern, new technology 4K HDR LED Projector TV. The picture is fantastic. The HDR is unbelievable. This replaced a top of the line Panasonic Professional Plasma that cost nearly 10x more. This picture from this cheap LG is easily 10x better that the old Plasma. Just not in dark scenes and not when you look at the TV from far to the side. All around, this is an amazing TV. It performs drastically better than its advertised specs. However, out of the box, it is practically garbage. Factory settings are too dim and make everything look like a cartoon. First thing to do is TURN OFF ENERGY SAVER! This unlocks all of the settings. Set it to HDR on High. Turn off the TrueMotion and all of the Picture settings, except maybe Motion Eye Care. Once you set the panel brightness, color, contrast and picture settings, this TV can get Blindingly Bright even in a bright sun lit room. I went with this TV specifically because the Plasma was great in a dark room, but this room is bright and we don’t watch movies in the dark. If you are looking for a great all around TV and are not going to watch dark movies in a dark room, this is a 5 star TV. The savings in price is really because you will have to manually set this TV to display the best quality picture it can produce. Once you do, it looks like a TV that cost 3x more. The sound is also nice and clear for a TV, but not cinematic. You need a stereo or sound bar for that. One other thing I notice is a bit of a vignette effect on the top corners. I think this is how the computer upscales a lot of cable TV content, because a quality 1080p Blu Ray will not produce this effect. The last and most important thing is this TV is spectacular when it comes to upscaling HD content to 4K. We were pleasantly surprised by that. Now almost everything on TV is in 4K. The smart tv software is very good, too. The picture is a fast moving scene, taken by iPad, the room is 1/2 light dimmed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for a great price!

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    Posted .
    Owned for 1 month when reviewed.

    I was looking for an upgrade from a 55” Samsung and was talked into buying this. The associate was very helpful and I’m glad she did it. The resolution is great for movies/tv/gaming and the web integration is simple. Fast access to Netflix and Amazon via the remote and quick responses from switching through the apps. Makes streaming easy. Mobile users that stream can find several app options via the app stores to cast to the tv and so far, most options I’ve used work flawlessly. All in all, great tv. The only con I’ve found is the tv is much heavier than my previous and the first one I inboxed was crushed during transport to the store, that was rectified hastily though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pix, Superor OS, Terrific Best Buy Price

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    Posted .
    Owned for 3 weeks when reviewed.

    Great picture quality, Upscaling for me is best when I use game mode. Extensive research before purchase confirmed what I experienced with use: WebOS is the best operating system in the TV business. Super connectivity: I use two HD DirecTV dvr's, PC with GEForce 1050 card, coffee-table laptop, and a stand-alone 1080i Hauppauge Recorder. All connected without any external switching! Important to know; when a separate switcher (as in a HT receiver) is used: you loose a powerful feature: pix quality control memory by input in the LG television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real surprise. Great VFM

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    Posted .
    Owned for 5 months when reviewed.

    We were helped by one of the guys at the store but still weren’t sure he means all the good things he said about this TV. Turned out he was right. No one believes us when we say how little we paid. Great 4K picture and surprisingly good sound without any sound bar makes it a home cinema for peanuts. Fantastic deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price for a good TV

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    Posted .

    Bought this flat screen because of size and price. Set up was fairly easy and has a good picture with HD. Put it in my basement which we use as a den/ family room. Looks great and has smart tv capability with netflix, hulu, youtube, etc. Unfortunately, we are spoiled because our other 65" tv is a Samsung with better HD which was double the cost of this LG. However, for the price we paid for the LG it is a very good tv and works well for us in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an Upgrade!

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    Posted .
    Owned for 1 month when reviewed.

    We’d needed and wanted a new TV for a while, but couldn’t decide on a size. When we finally did it, we went to Best Buy and were told everything we needed to know about buying the TV, having it delivered, etc. We are more than satisfied, at the moment, and due to the process alone will consider Best Buy first for our next TV...whenever that is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .

    So I’m this price range you will not go wrong! First for a TV this size sound is usually sacrificed here it has robust sound and one amazing picture, the smart functions are plentiful and updated near seamless, WiFi connectivity is fast and I’ve noticed no faults there. All and all a real solid TV and again you can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    Owned for 1 week when reviewed.

    My older TV went crapped out and we decided to upgrade to a 4K TV. A visit to a local BB was most helpful. The sales associate showed me the models available in my price range and this was the choice. Affordable, 4K picture and the right number of inputs. We are delighted with the choice. It's great to go where the sales associates know their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    Owned for 1 month when reviewed.

    I didn't think I would be happy going to this tv size from a 70 in but this tv has been amazing. It has do many built in features which makes accessing everything so convenient. The only thing I would add to the tv is maybe a couple more hdmi ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tv is great

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    Posted .
    Owned for 3 weeks when reviewed.

    Worked for me. I have a media player that glitches when playing on other TVs. With the LG glitching has gone away for the most part and so it works for me. Great TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and great picture.

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    Posted .

    Needed a larger screen to fit into built-in entertainment center. Fits perfectly and was so easy to setup. Added soundbar and blue-ray player also - finished quickly and works with great picture and sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    Owned for 3 weeks when reviewed.

    Easy to install, and to add the apps. Love the clear picture and the options. even with dark scenes the details can be seen Great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted .

    This TV has a previous software version, but is the one that works Perfect with my Alexa that’s The reason, to choose it, but it also has an excellent price, for a 65” TV, people on Best Buy are helpful and friendly also they put the TV on my SUV, excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    Owned for 1 month when reviewed.

    Upgraded from a LG 55” which served us well for several years. This 65” is great. Nice HD picture with the various modes. Very satisfied with purchase and the price was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv at a great price! LG 65" 4k smart tv

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    Posted .
    Owned for 2 weeks when reviewed.

    very good selection of big screen tvs and sound bars at a very reasonable price. great financing options, very helpful staff and helpful options for delivery or pickup. Very satisfied with my purchase and would recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    Owned for 3 weeks when reviewed.

    Excellent choice for my veiwing. Perfect my living room size, 22' x 15'. . . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic color and huge bang for your buck..

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    Posted .
    Owned for 3 weeks when reviewed.

    The LG 65 inch 4K UHD tv we bought was so worth every penny...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I've Ever Owned

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    Posted .
    Owned for 7 months when reviewed.

    Quality extraordinaire. A++ from in store sales rep to delivery guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV!

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    Posted .
    Owned for 1 year when reviewed.

    A great TV. Has all the APPS that you need. Works great with my gaming systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    Owned for 3 weeks when reviewed.

    The picture is good, color is crisp and clear we don't watch sports so we don't know how it does with that type of picture viewing.

    I would recommend this to a friend

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