Customer Ratings & Reviews
- Model:
- 65NANO85UNA
- SKU:
- 6401881
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the 65" Class NanoCell 85 Series LED 4K UHD Smart webOS TV's high definition picture quality and excellent gaming experience. Many are also pleased with its reasonable price and easy setup process. While some users have expressed concerns about the remote control's usability and the TV's edge lighting, these issues do not appear to be widespread.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Refresh rate
save your money even though its 4k 120hz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return this tv yes it is cheap 4k 120hz tv ready for next gen gaming, but the colors, blacks and more is just poor everything seems to be blurry and the colors bleed espicially ast night in video games its unbearable i suggest saving up and buying a lg oled c1 or cx or c9 was really disappointed with it my old 1080 tv looked better with colors
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Backlight
Bad back lighting
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The backlight bleed through made this TV unwatchable. I had to purchase a different TV, this one is sitting in the closet collecting dust. If it was not for the bleed through, would have been 5 stars. The TV I bought in place of this one has bad vertical banding, but it is still way better than light spots shinning through my picture bad in 5 different areas.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Avoid any Nano Cell LG TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This died in less than 12 months, and dealing with LG warranty has been a nightmare. I've been trying to get this fixed or replaced since July 2021. The first tech came out and replaced my screen (there was a vertical white line through the whole screen), but it didn't fix the issue. He said due to cost saving measures, LG is only replacing one part at a time, instead of the whole panel. The tech was at my house in September 2021, and my set is still not fixed. LG closed my ticket as repair completed, when they weren't supposed to. I fought with them for months to get another ticket opened or a new set. FINALLY in January 2022 they opened a new ticket. About two weeks ago a different company came to repair the set. They gave him a different part then they gave the first time, but guess what?? Not only did it not fix the TV it made it unwatchable!!! Now the new tech took my TV with him and is trying to get LG to send a new part. At this point I'm so frustrated and done with LG. Do yourself a favor and avoid their Nano Cell TV's at the very least.
No, I would not recommend this to a friend- Cons mentioned:Backlight
Poor Brightness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont recommended I rather pay $200 more and get the 90 model. Horrible when you see brightness points.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Great, EXCEPT no HBO app support! :(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about the TV is fantastic EXCEPT, LG does not support the HBO app. Had I known that, I would not have bought it.
No, I would not recommend this to a friend- Cons mentioned:Backlight
Could b better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The backlighting is distracting while trying to watch at night...could be defective
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
get an oled !
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.once you try oled screen you can't go back, get a Sony oled or lg oled !
No, I would not recommend this to a friendGrainy picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality not as good as I would have expected... the corners draw light and picture is a little grainy.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Bleeding all over the place. HDR especially
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was so disappointing. So much bleed that you couldn’t watch a movie at night. It looked great during the day with a super bright room. The panel bleeds all over the letter box that it was just unwatchable. Don’t waste your time or money. I returned the next day.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Good value
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for those who dont want OLED screens. Good value
I would recommend this to a friendvoluum control spikes hdmi hook up sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.commmercials no amazon music hook up teck support cant figure out how to add alexa
No, I would not recommend this to a friendBig TV so so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was too big for my room. I returned this TV and bought an OLED 55 in LG
No, I would not recommend this to a friendI returned it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy. I returned it & bought the Nano90. It is a much better product!!
No, I would not recommend this to a friendGreat picture but dark colors need work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but Best Buy lied about condition. 3 stars.
I would recommend this to a friendGood not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not great. Go with Sony instead for better picture quality.
No, I would not recommend this to a friendDelivery Abusmal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service is abysmal. Not worth my time elaborating.
No, I would not recommend this to a friendJunk mail
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please stop sending me more junk mail. I am tired of receiving crap
No, I would not recommend this to a friendNanocell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV although it has several features and look nice, it has a poor application uploading capabilities. In addition when I compare it against Samsung, it is behind Samsung performance. I would like to change back to the store and get a new Samsung TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Very unhappy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in March 2021, (pick up issues with Best Buy) Screen defective 7 months later. 3 weeks so far trying to get it fixed with multiple stories about why repair man could not be located to come out. Finally excellent LG repairman located 20 minutes from our house came out and found issue with screen, ordered new one. New one arrived by semi truck and could not deliver up to house. When very nice repairman came back to install new part he worked for 2 hours and the part still did not correct issue actually made it worse. Now still waiting for new part/repair or other resolution, cannot watch tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Backlight
DON'T BUY THIS TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give zero stars if I could. The worst backlighting in a TV i have ever seen. I wanted to love it but it is really terrible. DONT BUY THIS TV!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette