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Customer Ratings & Reviews

LG - 65" Class - OLED - B8 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 429 reviews

96%
would recommend to a friend

Expert rating

Rating 5 out of 5 stars with 1 review

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Excellent TV! Forget LED Technology

    Posted
    MarcinL
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my first LG product and first OLED TV. I love TVs and despite my wife's objection typically upgrade every 2 years. I own Samsung KS8500, Sony Z9D and Sony 900E. Few weeks ago it was time to upgrade my Samsung KS8500 and get a new TV. Was very excited to see Sony come out with their new 2019 model 950G. Great TV. Having said that I had a rough time justifying $2200 for 65 inch and getting worse TV than Sony Z9D and also still facing problems with blooming and blacks not being really black. It appears Sony is taking a step back on LEDs and not really investing more time or technology into it like putting more dimming zones. In-fact their Sony Z9D from 2016 is probably the best LED TV they ever made. Enter OLED. I was hesitant due to burn-in issues, although after reading countless of reviews and how it works I've decided that it won't be an issue. I don't watch networks with static logos or images for 14 hours a day everyday and even if I'm not watching cable or satellite at full brightness. Bonus is that Geek Squad protection covers burn-ins so definitely best place to buy OLED is Best Buy rather than buy-dig or some online vendor. Second - Another issues I've heard is that TV doesn't get as bright as LED. Yes that is true, but that is a great thing, not a bad thing. For my living room it gets plenty bright during the day but I admit I don't have 9 or 10 windows with full sun coming in so not sure how that would work in your environment. Watching a movie in the dark room it is beyond excellent! True the highlights like explosions or even brights don't get as bright as highest peak on LEDs like Sony Z9D, but again that is not a bad thing. The TV turns off blacks so you can clearly see defined picture and more details where as on LEDs the TV has to get bright in order to distinguish between blacks and other colors and sometimes it is too bright where little details are lost. PROS - Deep perfect blacks! In dark you can't even tell where the TV begins and ends - Excellent Colors - Thin/Well build with very little bazel - Much better and smoother interfact/apps than Samsung and Sony - Dolby Vision (Not available on Samsung TVs) - Very responsive on gaming from what I've observed on Switch - Excellent 4K UHD Quality - Very good Blu-Ray Quality with some proper adjustments - Stand works great. most of my TVs had to be wall mounted due to wide legs but the stand on this finally allows me to put the TV little lower on top of the fire place. Stand is 24X8 inches. - Outstanding picture at an angle view. Sometimes family members will sit at an angle and the feedback I got so far is that for them it is way better. Cons - Remote Control is cheaply made/built. - Not as good at up-converting Digital Cable/Satellite channels that are still in 480p/720p. No matter how much I tried it doesn't look as bright or as sharp as Sony who is the best followed by Samsung. This is not even remotely a deal breaker for me as I watch very little Cable/Satellite channels and even when I do I watch HD at 1080. With the 2 year Geek Squad protection I can sleep well knowing my TV is great for 2 years. After watching over 15 4K movies and 4 Blu-Ray movies, Apple TV in 4K with Dolby Vision I can without hesitation say that I will never buy an LED TV. Done and over with. Finally as far as price I picked this up brand new at Best Buy store for $1999.99 which was a special price (closeout) few weeks ago. Again I was looking at Sony 950G which is $2199.99 right now and Samsung 8QF which was $2299.99 and couldn't justify buying either over LG OLED and with price being under $2K and adding the GeekSquad protection for 2 years it was a no brainer. Perhaps I return to Sony down the road but cheapest SONY OLED at 65 inch was $2999.99 and it uses LG screen anyway. It's not always the screen as again Sony processor and technology is better for at least upconverting digital cable but for a $1000 I'll pass. Solid TV so far with almost 4 weeks of using it. Will update this at a 6 month use if anything changes. All I can tell you right now is my wife who typically couldn't tell a difference between a cheap Sony 850F and Sony 950G as well as source told me this is the best TV I ever bought and let's just say I didn't get as much earful of spending money as I typically get when I upgrade TVs and she can't tell too much difference.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Picture Settings Won't Hold

    Posted
    Lester
    • My Best Buy® Elite MemberElite Member

    This is our 3rd LG OLED and, more than likely, our last. The first one simply died in its 14th month and had to be replaced; the 2nd has a bunch of dead pixels and will be replaced; the 3rd one -- which is our home theatre TV -- has an odd, but unacceptable, problem: The picture settings will not hold. They change as much as 20 points or more in either direction and have to be continually reset -- mostly brightness, contrast, and saturation levels for the most part. Geek Squad replaced the main logic board with no improvement. It's very disappointing. The picture was great the first couple of months, then one evening the contrast and saturation levels changed dramatically like someone turned a switch on or off. Since then, the set has not been able to hold settings. Sometimes you can see the picture quality change from very bright and washed out to okay in the space of a couple of minutes. Sometimes it just remains washed out. The problem is documented online, but the online suggestions either do not work or are unacceptable (such as turning OLED backlight down to 35 or below (very unacceptable), or, turning CONTRAST down to 80 or below (not too bad, but did not work to resolve issue). Online discussions claim problem is due to a part called Automatic Brightness Limiter (ABL), which was developed supposedly to help prevent burn-in issues, and cannot be disabled. Thus far, there are no software updates to resolve issue. It seems that either the picture remains great or it won't; it's risky. In either case, we are now zero for three. I'd suggest you not purchase this set for at least several months or until problem is recognized by LG and resolved. I will call Geek Squad again for another service call and will ask Geek Squad to contact LG engineers for advice. Will follow up with another review if there is anything to add. Sorry about this, LG. When it worked, the picture was great, but not any more some of the time. Am very tired of having to reset picture settings on an almost daily basis. If someone from LG could contact us, that would be appreciated. We would like to have the issue resolved so that we may enjoy the set. See attached screen grab from a discussion thread regarding a similar problem. There are other discussion threads online, as this appears to be a documented issue.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for bringing this to our attention. I hate to hear that you've experienced this with multiple televisions. Keep us updated and if you need further assistance contact us directly via Twitter @LGUSSupport or Facebook  https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Rating: 5 out of 5 stars

    Best TV For the Money

    Posted
    JeffreyW
    • My Best Buy® Elite Plus MemberElite Plus Member

    The B series OLED is hands down the best TV for the money. The C series will give you a slightly better picture due to it's new gen processor that's able to better render the picture you're watching but this isn't going to be noticeable to most people in most situations. If you have the extra several hundred dollars burning a hole in your pocket go for it but otherwise the B series won't let you down. E series is the same as the C series except the screen is behind glass and has a better built in speaker than the B/C series ( If you're spending this kind of money you should know enough to purchase a sound bar or a surround sound system for it). To those who worry about burn in please don't. This is a non issue unless you play the same game/news channel for 12+ hours a day. This TV comes built in with screen inactivity detection and will display a screen saver should the TV be left on accidentally. Some will try to convince you that burn in is a problem with OLED screens and it really isn't. I believe Samsung has blown this issue up to help sell their QLED series TVs. I recommend you google and review the test that rtings is doing. They have six OLED TVs running the same content for several months constantly (20+ hours a day) to show burn in issues with OLED TVs. They will tell you that only under extreme conditions will you ever notice burn in issues. Perfect blacks on this TV. If you watch a movie in a dark room you won't be able to tell where the TV ends and your wall begins. This will cause everything you watch to pop, creating great color/contrast. QLED TVs tend to make up their inability to create perfect blacks by giving you brighter colors. The brighter the colors are the less you notice that blacks are actually grey. This is because the LED backlights make it impossible to keep a section of your tv completely black as the light is needed to produce a picture. With OLED each pixel on the screen is powered on and off by itself and doesn't depend on a backlight to produce a picture. I purchased a QLED TV about a year and a half ago and I can tell you that OLED blows it out of the water. The Q9F QLED that Samsung makes comes somewhat close to the same picture (at a much higher price) but still can't match it . OLED is the TV to have until MicroLED comes around. This will probably happen within the next couple years but it will be at least 5-10 years before it becomes affordable. If you're still on the fence about this purchase the Geek Squad protection, it covers burn in and it will still be cheaper than what a decent QLED TV costs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    As good as my Plasma

    Posted
    Husky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got this TV three weeks ago to replace a 2009 top-of-the-line Panasonic Plasma. So all comparisons are with the previous 1080P set. I saw a demo unit at our local Best Buy store where it was connected to a continuous feed of 4K material. So my main concern was: How would it look if my primary content source is a 1080P cable box? My previous experience with 4K TV was at restaurants where they host Samsung and LG 4K. The pictures I saw were never as good as my Panasonic plasma. My main concern was that the pictures looked soft. The Best Buy associate assured me that restaurants generally buy lower priced TVs build with lesser quality 4K upscalers and LG OLEDs are superior. I took his words and pulled the trigger. I then connected the TV to an Onkyo TX-NR585 4K receiver. The Best Buy Associate was right, LG OLEDs do have excellent upsacalers for regular HD content. I would recommend this to anyone considering OLEDs. With the TV set to expert mode, here is my experience with of all the video contents that have been tried: 1. HD Cable (Comcast) content shot with video cameras (e.g. Football games, reality shows.) are as sharp as my 1080P plasma. You will not notice much difference. At the Best Buy store, you can use the Youtube app and bring up a sports event (e.g. Super Bowl highlights) and get a feel of what cable programming looks like. 2. HD Cable content shot on film (e.g. prime-time TV drama) are also as good as the plasma. I have to assume that the networks have optimized the video when converting to 1080I so the TV does not have to work very hard to upscale to 4K. 3. Blu-Ray disks (24P) vary from disk to disk. Most are as good as my plasma. One showed less smoothness when the camera panned across the scene. 4. 4K content. The only 4K content I tried is with the built-in Youtube app. I connected the TV back to the receiver with an optical audio cable so I can use the receiver’s HDMI ARC feature. 4K video is a little better than 1080P when viewing from about 9 feet away. However, the sound quantity from 4K content totally blew me away. It was way better than regular HDMI. I would recommend anyone with a sound system to switch to digital audio cable. 5. TV’s built in Speakers are not very impressive. They are better than most flat screens, but cannot compete with a true sound system. Overall I was very happy with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredible... fabulous UHD picture.

    Posted
    Ron55
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It takes a lot to impress me when it comes to flat panel TVs. I am always looking for the absolute best, even if I have to pay more for it when compared to what else is on the market. Case in point, I bought a $6k Pioneer Elite Kuro plasma, eventually adding a really nice HD Samsung plasma as a second display (just before every manufacturer bailed on plasma technology.) After seeing the difference between pixels that create their own light source vs ones that must be backlit, I've always felt that an OLED based TV would be in my future. Fast forward to January when I decided to give my two working plasmas to my son (who was moving out). I began looking at the various LCDs on the market and compared them to the LG OLEDs. For me, it was an easy decision. I immediately selected a new 2018 LG B8 series OLED that Best Buy was offering at Black Friday pricing. I am so happy I did. I always felt that the picture I could achieve on either my Samsung or my Pioneer panel was incredible, but neither of them were UHD capable. Every time I saw one of the OLEDs at Best Buy I'd end up being drawn to the clarity, color and contrast inherent in the technology. I was hooked. So this OLED panel is the first actual UHD TV I've owned (full disclosure... I also upgraded my AVR and my blu-ray player to get every feature available for this TV, including Dolby Vision and full high speed HDMI switching for my other sources.) I have to say that as state of the art as those plasmas were, this LG just makes them look bad in comparison. The ability to get to absolute black blows away any contrast advantage that other panels offer with respect to maximum brightness. There is plenty of brightness here to allow HDR sources to shine. It may take some tweaking to get everything right, but when you do this panel can rival any Plasma for contrast, color purity, off access integrity and ease of use. My new Panasonic UHD player mates perfectly with this unit as it can upscale everything to 4k and tweak HDR parameters. So all of my standard blu-rays look almost as good as my UHD discs. Streaming on line sources mastered in Dolby Vision look fabulous as well. It's now been about a month since my purchase and I have found no weaknesses at all with this TV. I would highly recommend it to anyone who, like me, wants what is arguably one of the absolute best television panels available today. It may cost a little more than other panels, but I learned a long time ago that you get what you pay for. I would buy it again in a heartbeat.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding Picture & Great User Interface

    Posted
    flgman
    • My Best Buy® Elite MemberElite Member

    After months agonizing over reviews and cross shopping prices, I finally purchased this TV. I only did this after buying an LG SK9000 and being very disappointed with the black levels and horrible blooming effects. But I became very much sold on the LG magic remote and user interface. I returned the SK9000 and spent the extra $$$ (reduced in part by Best Buy pricematching) for the B8. The B8 so far has been exceptional and just as advertised. The colors are vivid and the contrast is outstanding. I've never owned a TV with such perfect contrast, where backgrounds intended to be black actually show up in black rather than gray. Like others I worried about burn-in but there are plenty of testing and data that show this is rare and associated mainly with prolonged viewing of static images. I compared this against comparable Sony OLED and the upper end of the Samsung QLEDs, which are also excellent televisions, but ultimately I chose the LG based on a combination of the user interface (UI) and price - the competitive Sony and Samsung options were priced higher and in my opinion offered an inferior UI. It remains to be seen if my review will change once more time has passed. I'm a bit anxious about long term durability of the set, but other than some anecdotal reports of dead pixels, I have not seen any comprehensive data indicating the reliability of these sets is significantly shorter than other brands or technologies.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome, flat out

    Posted
    IAmNotIronMan
    • Verified PurchaserVerified Purchase

    So I don’t know how to describe the technical effects of the TV (look on almost any other review for that). I’m just going to tell you the simple man’s version: The TV is easily the best on the market right now (without buying the ones that are priced higher than $3k). Compared to the Samsung QLED and Sony Bravia, this wind hands down. That being said, at first I was a little disappointed... I thought I owned SOME 4K digital content, and turns out I didn’t. So be prepared to dish out some more $$$ to see this thing the way it’s meant to be viewed. Upon seeing it, however... breathtaking is the only way to describe it. And truthfully, I haven’t even seen it in 4K disc mode yet (just digital 4K), and it’s hard to imagine it looking better than it already does. It makes regular HD shows look outstanding - there is hardly any 4K TV content except drom Amazon and Netflix (and both companies offerings suck, IMO) but it’s still awesome to watch football in HD on this thing. I know the price point isn’t for everybody, and i personally waited 2 years for this to get perfected (it has been), but if you can justify the spend and know this TV should last you almost 10 years if handled properly, then I couldn’t recommend it enough.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Picture is Great but it doesn't last

    Posted
    CriticalMike
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was so excited to get an OLED tv and this tv didn't disappoint, at first. The blacks were amazing and it is incredibly thin. After a year you started to notice a color difference across the bottom and top of the screen. It was just like what would happen to early plasma's when you watch SD cable and the surround the picture with vertical or horizontal black areas. Also there started to be a logo from a station burned into the lower right corner. Both of things could be construed as a fault of mine. One could say that you should have enlarged the picture on sd format or you shouldn't have left it on Nickelodeon for your kids for so long. This is true, however, the CEO of LG stated that their OLEDs would not experience screen burn-in for 30,000 hours. Even if you watched tv for 20 hours a day it would still take 4 years. Then it got worse. Now, when there is a screen that is yellow or red there becomes a circle in the middle that is completely different. It fades to green if it's yellow and purple for red. I contacted LG and uploaded all the documents they requested and then nothing, no response. I have tried to contact them and get somewhere 5 times. Don't buy LG products and definitley get the service plan.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Oh no! I am sad to hear about your ill-fated TV experience. Please reach out to our care team, in hopes you will allow us to assist you properly with your matter. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rating: 5 out of 5 stars

    Beautiful OLED Picture!

    Posted
    JenS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The LG OLED picture is far and away more amazing than any other screen I've laid eyes on. It's far more than a 4K TV. The OLED's deepest black contrast is so noticeable compared to other screens it's almost a distraction, a welcome one. The motion rendering is incredible, this TV is truly a joy to watch. The only downfall I think it has is the webOS operating system in regard to app availability. It's clunky and severely lacking but it's by no means a reason to not buy it. BUY IT. I did find I had to upgrade my dish satellite equipment to the hopper, my receiver and my blu ray in order to play nice with the ARC HDMI but that is not an LG thing, that's an inferior ARC HDMI thing and will be an issue with potentially any brand until eARC is released. All things attached must be ARC compliant if you want to enable it or you may have weird "bugs" like your receiver constantly defaulting to your blu ray or the TV not syncing to the the proper receiver audio input when switching from streaming back to satellite.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful!!

    Posted
    Barry
    • My Best Buy® Elite Plus MemberElite Plus Member

    I went to Best buy to purchase the Sony 900f 75 inch but then I got to talking to one of the guys there and he told me I should get the B8 OLED 65 inch. I ended up going with the OLED, brought it home and put it up on the wall, my wife loved the picture I did too but I couldn't get the 75 inch don't out of my head so I returned it and got the Sony. I put the Sony up on the wall and fired it up, and was disappointed straight away lol after seeing the OLED for a couple of days so I pulled it off the wall and returned it for another B8 which was kind of embarrassing but man I'm so glad I did. The picture is beautiful and the 75 inch didn't really look as big as I thought it would in my room so if you're in the same predicament go for the 65 OLED. Another bonus for me, within 2 weeks I saw the price drop twice on this TV and Best buy held through to their word and gave me back $700 in total for price matching, really really happy with this TV!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing picture and interface

    Posted
    JoeD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As someone who works in the Cinematography business, watching netflix programming in 4k HDR is stunning even to me. The colors and contrast are second to none. LG has a great interface (webOS) that you would try out before buying just to see how easy it is to use. With a proper receiver, you can run everything through the TV and control the receiver through HDMI meaning you can get away with only one remote, which was my ideal setup. My only grips are 1) No HBO app on WebOS, gotta still use the chromecast or game system for this. 2) HDMI ports are only HDMI 2.0 and not the new 2.2 standard, meaning no Earc support (only regular arc), which means Dolby atmos won't pass through and neither will the Nintendo switch surround as it's uncompressed 5.1. If you really need atmos support for the In-tv apps and passthrough for games (or 4K HDR @ 60fps), I would suggest waiting until next year. Otherwise, full 4K dolby vision support is amazing and I would definitely recommend to anyone that prioritizes image quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV

    Posted
    Retired
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Extraordinary picture and surprisingly good sound on this TV. Was delivered and installed by Geek Squad when promised. We have been very happy with it. My only complaint is with the salesman who sold it to us. I told him I wanted to connect a VCR which only had yellow, white, and red RCA cables. He insisted I needed an adapter that would convert the signal to HDMI for $49.95. Not true! I discovered afterwards that the RCA cables could have been connected to the back of the TV using a plug adapter that came with the TV! That adapter accepts yellow, white, and red plugs on one end, and has a single plug on the other end that can plug into the TV. As if that wasn't bad enough, the salesman added $19.95 to the order for Webroot Internet protection which I did not ask for and wasn't even discussed with me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best TV ever produced

    Posted
    TxKen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have been following OLED technology ever since it came out and LG is the undisputed King of OLED TVs. The B series from LG is the best picture and value you will find in the 65" OLED TV world. The set up was quick and easy. I had it up and running in less than 20 minutes. The watching experience is incredible. The blacks are black and the colors are vibrant. Watching dark scenes this TV really shows it's perfect colors. I also like the remote with a pointer function. It is easy to navigate and intuitive all within a small package. It paired perfectly with my sound system through the HDMI ARC port. I also really like the Channel + feature that brings all of my favorite internet channels to an easy to navigate "Guide". Bottom line is this TV will be the best you have ever owned. Well worth the premium over the LED competitors.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful TV, great picture

    Posted
    RandyR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a beautiful TV with the most amazing picture with vivid colors and better than usual speakers. I dinged it a star because the unboxing and setup paper is pictural only without a written instruction whatsoever and it isn't completely intuitive. There is no user manual really, even online so takes some hacking at figuring out what/where settings are. Lastly, I noticed the lip sync was completely out of whack. $3k for the only TV I've ever owned that can't sync the audio??? Searching found some videos on YouTube of people that had encountered than problem and the fix appears to be to turn off the Dolby Atmos. There is some kind of adaptive control buried in the settings too.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Do Not Buy LG TV

    Posted
    RS101
    • My Best Buy® MemberMember

    Do Not Buy LG TVs. They do not let you update the operating systems. I bought a Smart TV 4 years ago that basically useless right now since most of the Apps got disable and it's telling me I need to buy a newer version TV. So I bought a New OLED TV last year, it's the most expensive TV at Best Buy. But it's telling me I need to buy a newer TV again so I can get newer Operating System if I want to use Google Hub, Amazon Hub, or Anything Smart Devices with it. They don't let you even update for more money. Their Options are to buy newer TV. Samsung or Sony does not do this. I have checked with Best Buy about Samsung & Sony , people are using smart devices with them with 4 year old TVs. I will never buy a LG product ever again. and I am stuck with very expensive not so smart LG TV. I paid $3500 for this 65 inch OLED TV.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      I understand how frustrating it is when you are unable to use features you need. A copy of Software_File(Version_04.10.15)can be found at https://www.lg.com/us/support-product/lg-OLED65B8PUA#manuals. I appreciate your feedback. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH LG

  • Rating: 5 out of 5 stars

    Fabulous picture quality & perfect black levels.

    Posted
    Tomgan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a wonderful TV, but it needs a bit of tweaking before you can get the most out of it. The first thing I did was to turn off the 'Energy Saving' since I did not want the screen brightness to change automatically depending on the room lighting. Secondly, I turned on the 'HDMI ULTRA HD Deep Color' for the HDMI port where I connected my HDR UHD Blu-ray player and PS4 Pro. You’ll want to switch the picture settings to ‘game mode’ when using a gaming console to avoid screen tears and frame rate drops. This is the best gaming TV I have ever owned, and I highly recommend it to anyone that prefers watching movies in the comfort of their own home, as opposed to going to the theater. When combined with a sound bar, the Dolby Atmos will make the immersion level go through the roof.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV but lacks some features of the C Series

    Posted
    Cowboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this tv as a replacement to my C7 that had a hardware failure. Really appreciated everything that BestBuy did in resolving this warranty issue. I loved the C7 but was disappointed by the B8. The magic remote continues to become unsynced with the B8. The auto picture features on the B8 are not as good as the C7. The store associate said the technology was the same between the C7 and B8 but I can say the performance is not. I have left my B8 on the HDR setting as everything else is blurry with colors blending together. If I hadn't owned a C series, tv this would have been five stars but I know now there is a better picture available. Spend the extra money for the C Series if you can

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great experience & great sales people

    Posted
    JY17
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Shopping for a TV is always challenging, especially when you want the latest and greatest for a good price. Well, we decided on the latest and greatest with the LG 65” OLED B8 Series and with Best Buy offering 0% financing for 2 years with their credit card, it made buying the best more manageable. It looks great in my living room and the picture is beautiful. It easily paired with my Vizio Sound Bar and I didn’t even have to re-program my DirecTV remote as my previous TV was LG, as well. The Best Buy Associates (Zachary was one, but I forget the Manager’s name and the female who also helped-SORRY!) were very knowledgeable about the TVs and took the time and had the patience to explain the different TVs and what they do! Best Buy trains up their Associates very well!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good TV, with a quirk

    Posted
    TomR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great screen, like the OLED a lot. The blacks and dark colors are much better on this TV. Slight quirk... the TV seems to take a long time to attach to my wireless network, and sometimes I have to go into settings and make it connect. For the money this TV cost, I would expect it to quickly and automatically logon on to my router every time the TV is started up (it’s just a big standard AT&T router, so there is nothing special or weird on that end). Still the picture is great & that’s why I bought it. The picture is so good, I wish the TV came with standard wallpaper or screensavers. I would problem leave it on 24x7 if it did...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    GREAT STEP UP WHEN YOU ALREADY HAVE A GREAT TV

    Posted
    TINY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I WENT FROM A 65 IN. PANASONIC TOP OF THE LINE TO AN INCREDIBLE 65 IN. SAMSUNG TOP TV RIGHT BEFORE THEY CAME OUT WITH THERE QLED, BUT THEN AFTER FEW YEARS I STARTED SEEING THE LG OLED AND I LOOKED AND LOOKED READ EVER REVIEW I COULD FIND AND WANTED ONE PRETTY BAD BUT THE PRICE TAG WAS AT THE POINT WHERE I HAD TO WAIT TO SEE IF ANY DEALS COME UP THEN LG PUT OUT THE 2018 MODEL AND I HAD TO SPRING SO I WAITED FOR A SALE AROUND THE HOLIDAYS AND GOT MY PRETTY DEAL HAD IT DELIVERED AND SET IT UP ,IT BLOW MY MIND PICTURE IS INCREDIBLE IT'S A LITTLE HARD TO GET YOUR SETTINGS ON THE FIRST TRY BUT IF YOUR PATIENT AND CALM YOU WILL GET YOUR COLORS ETC. ALL SET. SO IF YOUR LOOKING FOR A NEW TV BUST THE WALLET OUT AND ENJOY YOUR NEW THEATER AT HOME.

    I would recommend this to a friend