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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1150 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.5 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the picture quality, color, and OLED display of the 65" Class - OLED - C7 Series - 2160p - Smart - 4K UHD TV with HDR as exceptional. They appreciate the vibrant colors, clarity, and unbeatable OLED technology. While some find the price to be high, many believe it is worth the investment. However, concerns are raised regarding burn-in issues and remote control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,150 reviews
  • Rated 4 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV is of a superior quality. I am having some issues on the sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud buzzing sound when the TV is on without a source powered up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as sharp as i thought it would be. good picture otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv good so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv good so far but only time will tell how it really performs.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 1 out of 5 stars

    Overrated OLED - Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could return this TV and choose another I would. This TV is sensational for DOLBY VISION and HDR source material (what tv isn't, really?) but it is absolutely horrendous when it comes to reproducing content from SDR sources like a cable box. The cable source picture you get from the LG OLED C7P is flat, grainy, and almost unwatchable at times. It's brutal for watching televised sports. This TV is definitely down from the to the Samsung 4K UHD TV I purchased from Best Buy a few years ago.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ending up returning for a1e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best blacks were still not up to my standards. I returned for Sony A1E which is slightly less bright but does everything else better, love the Sony and no vertical bands of issues with near blacks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Burn-in

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this unit! Had it for 13 months and then had image burn all the way across the bottom half of the screen! Geek squad came to check it out, I had bought the extended warranty, and they couldn’t do anything. Went into store to view options and noticed that in the magnolia room, every single LG tv had the same image burn! Don’t know how they could sell those units in good faith. Anyway, bypass this unit!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Enjoying this TV, so far so good. OK.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good hope it outlasts last Best Buy tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic that I had perfected by the geeks had 5 streaks in the center for a year and died this year -so I bought this Samsung oled -we will see what happens

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it’s just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what all the hype is for. nice tv but not sure it’s worth $3000 lots of bells and whistles but quality may be lacking here.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh, I was over sold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture color is ok honestly isn't as sharp as some of the other 4K tv's that were less expensive. Definite buyers remorse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED 65" C7P Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered our new TV by phone and picked it up at Best Buy. We came home and installed it. Works beautifully. No issues ordering or picking it up. Best Buy is the BEST!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The jury is still out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having some issues with loosing tv signal to hdmi ports.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it was priced well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for a gift to my clients and that was priced well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Great picture but awful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two of these now and both have had failed hdmi connections. Will be purchaisng a sony now as same picture but no manufacturing issues. DO NOT BUY lg tv. Buy the same picture in a better made product in sony

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Colors are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching sports are not terrific the ball goes ghost

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is a great TV but three years later issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV but three years later issues, I bought this TV in 2017, and I bought Square trade warranty thinking something happened they would cover it. I now have a burn in issue and square quick trade won’t help, I am going to call LG see if they will help even though the warranty period is over. For the price of this theory I should not be having any issues I strongly do not suggest this TV

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound out doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another LG product. The tv has a connection called HDMI-ARC, that is made to output high quality sound to a soundbar. The sound on low def works great, anything with high def sound the sound cuts out. Before I bought I read 100's of reviews all good. Now if you look it up LG has known about this problem since the tv was introduced and refuses to fix it. You can get the same class and size tv in another brand for half the price and the amazing part is IT WILL WORK!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT DONE AS PROMSIED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    suppose to install , they left! expect pregnant women to do so. its not acceptable , I choose home installing . I did in purpose.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Oled is too dark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv but oled is too dark for me. Missing a lot of picture details in dark scenes.

    No, I would not recommend this to a friend
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