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Customer reviews

Rating 4.7 out of 5 stars with 98 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 65" Class - OLED - E8 Series - 2160p - Smart - 4K UHD TV with HDR, praising its exceptional picture quality, sleek design, and vibrant colors. They appreciate the user-friendly smart features and the stunning contrast of the OLED display. While some customers find the price to be a drawback, many agree that the TV's exceptional features make it worth the investment. However, a few customers have expressed concerns about the sound quality, suggesting the need for an additional sound system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 98 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV. The color is wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to anyone who wants to see a big difference in 4K viewing on Netflix, Amazon & Vudu. I also use Xbox for 4K movies. I have had this TV for about three weeks now and still am amazed at the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I want to thank Best Buy for allowing me to return a few TVs (2017) that had vertical banding. I waited patiently for the E8 to come out and finally made the purchase. So happy I did. No vertical banding at all! Some people prefer LG OLED, others Sony OLED. Both are amazing TVs. I recommend seeing each in person, then make your decision. You will be satisfied with both. I just LOVE the picture on glass look and no angled screen (why I chose LG).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    TV Perfected

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG E8 is without a doubt the best TV I have ever owned or seen. The design, picture quality, performance, and software are all top notch. If you would like to read more I outlined some areas of interest, but honestly it is the best TV currently available. Design LG designed a beautiful TV. The display and glass combined are less then 1/2 an inch thick, making the TV appear deceivingly thin. The glass bezel extends almost to the bottom of the stand providing an elegant floating appearance. The speaker grill is below the display and adds a larger black bezel where otherwise the glass design could have been emphasized more. The glass display features an anti-reflective coating that reduces reflections, a nice touch. The metal stand is understated in a good way, with a refined brushed anthracite finish and small LG OLED branding. Dimensions of the stand are 1.5” at it’s highest point, 27” wide and 8.5” deep, extending 4 inches out front and back. Behind the display the components are housed in an attached enclosure that is only 2” deep, 50” wide, and 14” tall. The enclosure also provides the VESA interface for mounting the TV on a wall. I would of liked to see a slightly slimmer component enclosure to match the thin design of the E8, thankfully it is hidden from view and will be soon forgotten after you set it up. Picture Quality Amazing. Rich, vibrant colors combined with inky blacks provide the most beautiful display I have seen. Of course 4K HDR content looks incredible (Apple TV 4K) but I am equally impressed with the upscaling of 1080P material, practically making everything eye candy. Being my first OLED, I never understood why people enamored about the black levels of a TV. I assumed there is no detail in black so what is the point of worrying about how black the display is? I couldn’t have been more wrong, the deep blacks combined with infinite contrast make a display that is not even in the same league as LED-LCD TVs. My previous less then a year old TV had FALD (full array local dimming) and it can’t hold a candle to this TV. Again it is hard to appreciate until you experience it but the viewing angle of this TV is practically 180 degrees making every seat around this TV a great one. The 2018 LG OLEDs also have numerous picture improvements thanks to the new a9 processor. The LG E8 offers improved motion handling, black frame insertion, and dynamic tone mapping to name a few. I don’t use some of the settings such as BFI, but it is nice to know the features are there if you need them. Brightness I was concerned about the TV not being bright enough after reading some critics of OLEDs but I couldn’t disagree more. I believe LG tweaked the ABL on the new models but I don’t have an older one to compare. I can say it is every bit as bright as my recent LCD TV. In fact, initially my wife and I found it too bright! We turned the brightness (OLED light) down considerably but eventually settled on setting the OLED light to AUTO (energy saver) and let the sensor adjust based on ambient lighting. Gaming With low input lag, 4K HDR support, and dynamic tone mapping, the E8 makes a perfect display for your console. The dynamic tone mapping does a fantastic job enhancing HDR content not only for movies but games as well. My PS4 Pro looked fantastic when playing 4K HDR games such as Far Cry 5. The TV also supports BFI at 60 FPS which is a feature some may prefer over the default interpolation method. Inputs/outputs The E8 features 4 HDMI 2.0 ports with one port dedicated to ARC. It also has 3 USB ports for external media (120 FPS HFR content), optical (toslink), composite, and RF(coax). I would of liked to see HDMI 2.1 on board for future proofing, but I don’t think the spec was finalized during production. Fortunately all four HDMI 2.0 ports supports HDR, though you will have to enable it for each port initially. Sound I found the built-in speakers to be better then average. I don’t think it will negate the desire to have either a sound bar or AVR for most enthusiasts but I think some people will be satisfied with the quality. The E8 does a good job of providing spatial audio thanks to Dolby Atmos but ultimately it lacks the bass provided by a subwoofer. The good news is the ARC via HDMI 2 works flawlessly. Image retention / Anti-Burn in New to the 2018 LG OLEDs is Logo Luminesce Adjustment which dims static pixels to further reduce the chance of the dreaded burn-in. The E8 also has additional prevention features such as Pixel-Refresh and Pixel Shift. I welcome all of the mitigation provided by LG but from what I have read I don’t think burn-in is a widespread issue on OLEDs. I game/watch various content and have never noticed any indication of image retention much less burn-in, it’s a non-issue for me. WebOS/Smart TV LG WebOS is a very refined and speedy interface. It took me a little time to get accustomed to the remote (movement is Wii like), but I can now quickly access and change settings as needed. The app variety for WebOS is a little thin, but all of the big content providers have their apps on the platform (Netflix, Hulu, Amazon Prime, Google Play, etc). WebOS now features LG’s AI ThinQ platform that can be initiated by holding down the microphone on the remote, instead of always listening which I think most would prefer. I found the “AI” to be very helpful in locating content or settings but periodically the Google Assistant would interrupt and return the results instead of the LG AI ThinQ. Ultimately, I found the Google Assistant to be less helpful and tended to provide answers out of context (searching for a movie would bring up local or web results instead of the movie with ThinQ). WebOS also provides Alexa/Echo integration which can provide a nice set of ubiquitous “Alexa” commands to control the TV. Despite the fantastic offering of voice control options, I tend to prefer using the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display
    Tech Insider Network Member

    Rated 5 out of 5 stars

    OLED TV of my Dreams!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an LG 65" 4K LCDTV in our main room. It was nice to watch movies on our Apple TV 4K, Sony UHD player and PS4 / X-Box One. As nice as it was, we were always a bit wary since we got it as a Best Buy floor model / return. It didn't have a remote or anything. I'd been researching OLED vs LCD technology to understand the difference. Let me say, it's visually striking. In a nutshell, LCD uses a backlight to create the image, so you'll never get true black. With OLED TVs, each pixel illuminates on their own, so if a pixel needs to show black, it doesn't light, meaning you get true blacks. This also allows for the TV to be amazingly thing since there's no backlight to accommodate. Our previous TV also only supported HDR in a single HDMI input, my guess is because it was still in it's infancy in the consumer space. We saw this TV and my wife and I both fell in love with the design, picture, and features. This TV is a SmartTV, meaning you'll be able to access things like Hulu, YouTube or Netflix without having to connect a dedicated streaming device. It's also billed as a TV with AI - but you can relax, it's not true AI, but it does support a deep integration with Alexa / Google Home. Our Echo is paired with a Logitech bridge, so I didn't have any need to activate that particular feature in the TV. The TV speakers support Dolby Atmos audio which sounds fantastic. I push the audio into a sounder setup that I have, but honestly, the TV sounds just as good as the sound bar in our room. I'm sure I could get much better quality sound if I hooked it up to a premium system, so something to save up for! One thing I love with this TV setup is the inputs. It comes with 4 HDMI inputs that support HDR as well as one that supports HDMI-ARC. Oddly enough, it also comes with a connection that allows an old-school composite connection. In case you're curious how a PS2 game looks on a 4K screen, it's not that great. But I was able to play my old PS2 games, which was cool. It does upconvert content to 4K, but with some hits and misses. For example, the PS2 picture looked bad because it's an older, analog signal. But our regular Blu Rays and HD movies on iTunes, Netflix and Amazon Video looked amazing. If you're an Apple TV user like I am, you should also know that this TV supports Dolby Vision for the Apple TV 4K. The motion, contrast, colors, they're all freaking brilliant! This is a premium TV with premium features. At $4,000 it's certainly not a cheap investment, but this TV makes us feel like we have a real theater in our house. We decided that we'd make the investment and enjoy some premium features. In hindsight, I'm so glad my wife agreed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Won over the Samsung Q9FN

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider myself a TV professional. I've had 6 flagship TVS over the last 15 years. I have owned Samsungs up until now. I researched for weeks between the Samsung Q9FN and the LG E8. I decided on the Q9FN. Unfortunately, the TV had an issue with the panel in which the perimeter appeared faded. The second panel, that Samsung installed, made the quality noticeably lower and the viewing angles became unbearable. I returned it and bought the LG E8. I will tell you two things....the Samsung can pretty much hit oled blacks and the motion is super smooth. Other than that, this LG E8 is unrivaled. The picture looks fantastic! I have a PS4 Pro hooked up to it and it looks better than even the Samsung Q9FN did. A couple of things to keep in mind. This TV is the same as the C8 performance wise. I wanted the luxury look and feel. All of my sources are tuned by me and are using Audioquest Chocolate HDMI cables.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Holy Grail of TVs

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally when I write a review I like to attempt to compare it to a similar product that some people may be familiar with. However, that may prove difficult to do because I have not personally experienced a television like the LG E8PUA 4K HDR Smart OLED TV 65". That being said, the smart 4K LED television I replaced was a high end 8 series model from a well-known manufacturer and is only a year old so that should put things into perspective. For starters, the new 2018 LG OLED that is now an OLED panel set under actual glass is pretty heavy in comparison to other LED models but after using it the glass just felt like it should have been there all along. I found the glass also does not reflect nearly as bad as my other OLED which was unexpected. I find that many people in the TV market still ask about refresh rate which is really obsolete in this category; comparing a 120/240 hertz refresh rate to this is no comparison and I did not notice any “image drag” during fast pace scenes, sports, gaming, etc. The A9 processor makes using the TV and all of its features so fluid; there is barely any wait time to load apps, switch inputs, adjust settings, etc. LG’s operating system and features are so easy to set up initially and use that walking and average user through it did not seem like a chore but it also allows for the more advanced tech savvy users to tweak the settings and give us something to play around with. There are several video and sound settings to adjust quality depending on what you’re displaying however you could also potentially set and forget it using their intuitive auto adjusting features. Somehow they managed to squeeze in a 4.2 sound system on this TV that measures only a fraction of an inch thick at its smallest point. Unfortunately, with that much sound built in and the TV inputs, processor, etc. that’s where the bulk is near the bottom of the TV may take away from showing off how thin it is. I have a full stereo surround sound system optically wired to the TV but find that I’m actually using the TV speakers to conserve energy because it actually has impressive acoustics and deep bass for an on board sound system. The magic remote, as LG calls it, acts as a pointing device (think computer mouse) for your TV which is very convenient for pointing and clicking on what you want or when typing. The remote also has a scroll wheel and shortcut buttons for Netflix and Amazon Prime Video which I find using very often instead of having to use the home menu. However, the remote is really the only thing for me that falls short and that’s only because it’s not back lit if you’re in the dark and don’t know your way around the buttons. Overall, there truly is nothing I’ve seen that compares to the image quality this TV displays and was unexpectedly impressed with the built in sound for such a thin TV. This OLED TV is absolutely stunning to look at even when it’s not on; and when it’s on, the image is so impressive that even someone not into TV video quality like I am is taken back by its beauty. It’s almost as if the images jump out at you in true color and life.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Picture quality

    Rated 5 out of 5 stars

    Finally got my 4K TV and Loving every minute!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing I researched and researched myself to death. Decided on this beauty LG 65 E8PUA which is outstanding. Everything looks better on it. I upgraded from Pioneer Plasma. It has taken hubby a little time to get used to the OLED after having plasmas for the past 10 years. But not me. I enjoy the crisp, clear brights and the very dark blacks. Prefer the Netflix app on it instead of streaming through my other devices. The day before deliver I upgraded to the ultra hd streaming. Everything looks amazing on it. Also have TIVO and cable service which upscales and looks great through the tv. The sound is actually pretty good from the tv but I had it connected to a Yamaha V671 receiver via optical audio output for a couple weeks. Within the past week upgraded my receiver to Yamaha RX-A880 and have not been able to figure out how to only use the HDMI for audio so I am still using the optical cable. I am not sure if its the tv or my receiver that is the problem. But overall I am so pleased with my purchase and highly recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Contrast
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Like looking through a window!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean and classy look of thin glass on the wall mount. The contrast is spectacular. Color is great. I have a wide viewing angle ~40deg and it looks great from every seat in the room. Brightness is ok in my living room during the day (perfect in dark conditions), but other QLED, Nano, or LCD/LED w/ Local Dimming Array models may be better for bright rooms. LG ThinQ interface is still not as intuitive as I would like, but it works smoothly (much better than the Vizio P Quantum I returned). Initial retail is very pricey, but I got a good deal on this E8 model on clearance as the C9s were coming out. I would have preferred to pay less for the same picture quality of the C series but it was out of stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST. TV. EVER.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 2017 OLED, I bought it as a floor model because LG is no longer doing 3D TVs. I got terrible screen burn because of watching news channels, HUGE DRAWBACK FOR OLEDs and NOT COVERED BY LG WARRANTY!! However I had Geek Squad protection and had the old one replaced. This TV is fantastic. 4K picture is phenomenal. Blackest blacks of any TV on the market, color saturation is amazing. I paired it with the LG SJ9 sound bar for Dolby Atmos, sounds SOOO much better than the old TV that wasn't "ready" for Atmos. The Bar and TV work seamlessly. Apple TV 4K and Xbox One X are fantastic. Direct TV works as expected. The one weird thing is the 2 1/2 inch piece of clear glass at the bottom. I think the idea was that if you have it in a stand (not wall-mounted), it would look like its floating above the TV stand. As it is, mounted on the wall it looks a little silly! LG has updated the pixel refresher with this model. it was complicated to get to the old one, this one is straightforward. I run it often, several times a week when I leave the house, to prevent screen burn. Needless to say, I bought a 5-year Geek Squad protection this time around!! I wish it had 3D, Avatar would be unreal on this thing! And I spent quite a bit of money on 3D movies. Even so, its still the best TV I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Excellent color and resolution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 12-year old Samsung with this LG OLED television. It is true that the contrast is excellent and the black is definitely black. It is a little harder to see if the room is bright, but with the ability to shut the blinds this is not an issue for me. The setup is very easy. The sound is good quality, but with my current theater setup the sound is always good. Overall, I am very satisfied with the television and the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous tv Sony 900b, that lasted for a measly 5 years and panel stated to separate. The Lg tv picture is absolutely beautiful, the sound is very good as well for standard tv watching, and of course home theater for movies. The picture is ultra clear, the color is fantastic , but as reviews have stated there is some judder with motion, not a big deal. PS4 is awesome on this monitor, I actually had to slow look inversion setting down from previous game settings as lg has no noticable lag. The remote and and it’s ability to synchronize with my direct tv programming is great. The remote is very nice with the point and click options. I originally bought the 77 inch version but was afraid that it was a bit large more my application, and went with the Lg 65 e8 instead. I like the tv so much I just bought another one for the bedroom today. No more unreliable Sony for me, not at this price. Lg don’t let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best picture I've yet seen on a TV (I'm picky); great sound with a surprising amount of bass for a built-in speaker system; easy to use smart features, including voice commands; good upscaling and motion rendering. Will take your and your friends' breath away for movies, sports and streaming. I don't see how LG could improve uno this one!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Sound

    Rated 5 out of 5 stars

    Deep color; great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG OLED 65" E8PUA 4K SMART TV is everything we expected it would be. We also have a 55". Color is excellent and true; it is thin, but built well. The sound is direct, and like all TV sets that are on cable, when a movie comes on the sound varies tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After debating for many years about upgrading from 1080 HD to 4K, I made the plunge. The LG OLED E8PUA picture quality is nothing short of spectacular. The Best Buy sales Advisor in our Thousand Oaks store did an outstanding job helping me with the TV selection as well as other components to craft a first class entertainment system. The Best Buy Geek squad spent a day installing the entertainment system, upgrading my wi-fi and programming the universal remote. The result was perfection. 4K content and 1080 HD shows have great picture quality and audio with the new system. I highly recommend Best Buy based on my great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture quality yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65-inch LG OLED television, although at a premium price, has the clearest and most color true picture I have ever seen. It also also "smart" with full features, internet access, many apps available and built in, and easy to use. To me it seems top of the line!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Sound

    Rated 4 out of 5 stars

    Great Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this TV for a little over two weeks now. The color is great. Would have given it a 5 star but for the sound. The sound is not as good as our old Samsung 65" -- color much better, but sound not good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great, beautiful TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO, LG OLED has the best picture quality overall but just more expensive. Unfortunately, I had to return because it wouldn't work with my home automation according to my AV guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a really good deal on this TV the day before thanksgiving. I was planning on getting the C8 model, but the E8 was on sale for cheaper from another vendor, so Best Buy price matched. The TV is beautiful. Super thin and great picture. Setup was a little tedious as there are specific instructions for removing it from the box and I guess you have to be very careful not to squeeze the display while moving it. The OS is pretty easy to use, but I still hooked up my Roku Ultra because a bunch of the channel apps I watch (CW, Paramount, etc.) are not available on the LG interface. Overall very happy with it after having it a month. Replaced a 55" Samsung LED.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best oled tv you can buy. The picture is perfect and the design is beautfiul. Im glad I decided to get this over the c7. I would recommend if your in the market for a oled.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    OLED what a great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sharp picture and great colors. Waited as long as I could for prices to come down, Should not have waited cause I was missing a lot of great TV

    I would recommend this to a friend