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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2242 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, easy setup, price, and color of the 65" Class UM6900PUA Series LED 4K UHD Smart webOS TV. Many customers rave about the picture quality, saying it is amazing and great. Others appreciate the TV's user-friendly interface and affordable price. Some customers have experienced issues with the TV's Wi-Fi connectivity, remote control, sound, and WebOS, but these complaints are less common.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent picture for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to replace a Sharp TV which died after a year. I must say that I am impressed with the quality of the picture, it is very crisp. It is the perfect TV in a dark room, not sure what the performance would be in a bright room. My only issue with this TV, is the remote control, so many buttons on a small remote, I need to keep a light near by to see which buttons to operate. Otherwise a fantastic purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking to get a quality tv this is the right one! Great price! Great tv. One of the best TVs I’ve owned. You will be left satisfied. Only complaint would be the remote. I wish it had a more “smart” feature remote with voice control. Over all it’s just a really great tv

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Big tv small price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the learning curve on the remote I have nothing bad to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    It's exactly what I was expecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really big. It's 4k. I just wish 4K didn't make broadcast television and movies look so crappy, but that's not this TV's fault, that's the world we live in now. If you're big on sports and video games, 4K is amazing. If you like movies to look good, hold onto you lower-resolution TV as long as you can. The LG smart TV interface is fantastic and will save me having to buy an AppleTV or FireTV. The remote takes some getting used to. There's no input selection on it and I don't find the rest as intuitive as I would like, but again, this is my failing and not something to blame on the TV. If you're in the LG ecosystem, it will be very familiar to you. If not, good luck.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Superb TV out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a first smart tv after seeing it on display in store. Opted for the newer model vs its predecessor which had good ratings. As with other LG products I own it has worked flawlessly so far. Easily setup with a simple functional remote. Only minor issue is the legs are 53 inches apart and had to find a longer stand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    GREAT TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the market for a nice decently sized TV with excellent picture quality, this is it. I got this TV on sale, and boy, did I luck out! The picture quality of the TV is excellent! The colors are amazing! The only lousy con is the buttons on my remote stick when you press on them, it's not a big deal, but can be annoying at times. And the sound quality when you switch between shows and some movies can either be too loud or too low. I am sure this can be due to playing with the settings, which I haven't done much of. Other than that, excellent picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice picture,sound meh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: Nice picture ,optional IP channels,wi-fi is solid The bad: Remote is horrible,tiny buttons and confusing lay-out would be nice if I could use my simple Roku remote.I guess I can order a Magic remote but not sure if its compatible...???Spent too long trying to find out if my model was compatible. Sound I got a sound board with an ARC cable that keeps dropping off so needed to use optical cable.... commercials seem to blast way too loud and no equalizer options. This replaced a 50in. model so its pretty nice especially watching some 4K on youtube.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    LG - 65" Class - LED - UM6900PUA Series - 2160p

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, fast response system. The downside is that the key configuration on the remote, as mentioned already about up and down arrows are mid to lower on the remote and are a pain when selecting or navigating in the dark. Thought we would have gotten used to it, but we still select the wrong one. Backlighting on the remote. We have Spectrum and the app for the streaming service LG does not support or is available. Had to use Roku 3 plugged into the HDMI port to get the Spectrum app which is glitchy anyway as far as buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure how I would like this tv as the one prior to it was a Samsung. I like the features and the smart apps. Sound quality is decent once you play around with the sound settings. I know it's a bargain tv but I wish the remote would light up. Other than that no regrets so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great picture, tedious operating system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture, once you wade through 57 layers of system, find the power-saver mode and turn it off. Decent audio. The remote was designed by a chimp. I wanted a good cheap picture and I got it along with 1000 free IPTV channels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up. Has some nice LG features. Able to cast anything on my IPhone to the tv. I am a cable cutter so that is why I chose this tv. LG needs to redesign the remote. Primary features should be at the top not bottom. For the price nice tv, nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great picture. Decent speakers. I just wish it had a better remote. It's pretty hard to use at night unless you know the remote by heart

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv worked great once I got a WiFi mesh system. Great picture. Wish it had a magic remote but the remote is fine.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great but remote doesn’t seem to always work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG TV is a great product. The only issue is that the remote that came with the TV sometimes does not always want to work. Turning volumes up and down and changing channels sometimes seems to be a challenge if you’re not just exactly pointed at the specific area of the TV for the signals to reach. I’m not sure if it’s just the angle or if there’s an issue with the TV and or the remote.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV my only complaints are that the tv will stay on all night if you dont set the timer, theres no sleep button on the controller. Lastly, the control is designed dumb. All the buttons feel the same in the dark they should have made the enter button round ..

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    New TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG was delivered on time. My husband and I mounted the LG it’s perfect in our bedroom. We enjoyed it so much we purchased another for the living room. Only thing I would change is the remote, it has no kind of light on it or glowing numbers to help at night.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Like this better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 65" Sony for the upstairs. And pick this up to replace the projector I had downstairs. This thing can do a lot more than my Sony can. It includes Apple TV right on the TV. The only drawback is the remote.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    another great LG tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome! It does not come with the magic remote, but there is a thinQ app you can download and use a remote straight from your phone! Also, you can apple screenshare and cast directly to the TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    LG 65” Display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say about this TV is that I took it back for the next model. This TV doesn’t come with the magic remote. Other than that it seem to be good quality.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV...I just wish it had blue tooth capability. I should have thoroughly researched that before hand. In addition, the control it comes with is subpar.

    I would recommend this to a friend