Customer Ratings & Reviews
- Model:
- 65UN7000PUD
- SKU:
- 6417306
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 65" Class UN7000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality and reasonable price. Many customers rave about the stunning visual experience it provides. The easy setup process is also widely appreciated, making it a user-friendly choice for many. However, some customers have expressed concerns regarding the remote control's usability and the limited number of HDMI ports. Additionally, there have been a few complaints about the lack of certain apps and compatibility issues with streaming services like HBO Max.
This summary was generated by AI based on customer reviews.
The worst customer Service with Geek squad F
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst costumer service on the planet . They can’t manage anything correctly. Ruined my mother’s Christmas
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Don’t Buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight stopped working after only 3 years, I have cheaper tv’s that hace lasted longer than this.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Boss
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this tv. The tv show life its real life so you cant really tell if its real or fake.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
poorly made
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke after 10 months or regular use. They dont make em like they used to I guess.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Horrible buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this TVs for one month. It’s completely not turning on anymore.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a line thru the screen after 3 days of use. Returned it went back to samsung
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Wireless connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.every time when I turn it on I have to wait a long time until connect with wireless.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry for this experience. I'd like to see if we can help. Please contact our Customer Support via direct message at Facebook and Twitter. ^Venette
SAMSUNG SAMSUNG SAMSUNG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv sucks and I can’t even return or exchange . stick to Samsung everyone
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Cracked
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen was cracked at the bottom middle. It was not dropped, by me anyway.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
no bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i want to return it so bad, that its not worth $500, i give it $400.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Worst buy ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to store and ran back to Samsung lg stands for loser
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Color, Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture, color, and sounds brought the shows and movies to life!
I would recommend this to a friend - Pros mentioned:Picture quality
After 4 years, no issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV since 2020 and I haven't had any issues with my screen or sound. The quality is still top tier! I love this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
First LG and very satisfied.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv today to replace my SONY 55”. When I had to use the QR code to connect and start up the tv I wasn’t very pleased. But that made it so simple. The color quality is fantastic and the sound is much better than expected. I have a sound bar, but I don’t have an optic cable for it. So I plan on getting a better one in the near future. I know that I’ve only had it for a few hours, but when it comes to electronics I really don’t need much time.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Picture is clear and crisp. Had the tv for many years without any issues
I would recommend this to a friend - Pros mentioned:Price
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! My family and I really needed a new one for a decent price. We opted out for an open box item. 4 years and still going strong!
I would recommend this to a friend - Pros mentioned:Picture quality
Love lg Tv’s
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new lg, picture is the same as my lg 55” tv the 7300 series,rate the picture great for my needs the ips panels are great for side viewing,watching in vibriant mode with a few adjustments,used To buying more expensive TVs but they all crashed early,for the price here ,you can’t go wrong!!!
I would recommend this to a friend - Pros mentioned:Picture quality
LG insignia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my LG 65 in' pictures are so clear and realistic.
I would recommend this to a friend - Pros mentioned:Color
Great but for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a nice TV. I love the colors and and sound. Only thing is that sometimes it lags.
I would recommend this to a friend - Pros mentioned:Picture quality
Mrs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the LG 65" smart tv and I am enjoying the crisp clear picture. I am very pleased.
I would recommend this to a friend