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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 2038 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 65" Class UN7000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality and reasonable price. Many customers rave about the stunning visual experience it provides. The easy setup process is also widely appreciated, making it a user-friendly choice for many. However, some customers have expressed concerns regarding the remote control's usability and the limited number of HDMI ports. Additionally, there have been a few complaints about the lack of certain apps and compatibility issues with streaming services like HBO Max.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,038 reviews
  • Rated 5 out of 5 stars

    Dee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this TV to anyone cause from my experience it's a wonderful product but the price could be less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wish the remote was better. But other than that I love it. Its only been 1 month so we will see how it goes. Im glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY TV DELIVERY IS AMAZING

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding television and experience definitely for TVs I will only use Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my living room. So glad I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 65”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly slow refresh rate. The guys from your Geek Sqad were outstanding. We already recommended them to our friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. No issues so far. Love the lg tv it comes with for free with WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smart TV with wonderful resolution and sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen damage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went out within two year. Unsure of manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. It has great color and lots of wonderful channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a fantastic buy. Delivery was perfect and on time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the 8th of December and went on vacation shortly after, 10th. I noticed on the 9th a white line running across the top and a pink one going down. So now I’m going to have to return it when I return

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 65in LG TV online. TV arrived at my door in 3 days. I contracted a TV mounting service to put TV on my wall. I watched the TV for a couple of days and then noticed a light filament issue at the bottom right of the television that was very noticeable when dark scenes were shown on the television. It was very annoying. Never had this problem before in a television. So I had to take the television down and take it back to Best Buy. I decided to go with the 70in insignia 4k TV. I am waiting on delivery now. Doubt if I will ever consider a LG television again

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    screen issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the TV the first time we noticed a bright spot on lower part of screen when it was black. If the screen is not dark/black you can't notice it. I first reported this on a previous review. I had received a call, that I missed, and a voice mail was left. I tried several times recalling the number and left a message once. I also tried calling the store I purchased it at and it just rang I tried this a few times and finally after several rings it was picked up. I told the person who answered the details and she assured me the message would be sent that I needed information on what I should do.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    This TV went black on within 5 months of purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV went black on within 5 months of purchase I purchased this tv on October 12, 2020 from Best Buy, and on March 4, 2021, the screen went black. When I called the LG support to report the problem, I was told that someone would call me to schedule a repair. The TV is mounted and I was also told that I would be responsible for unmounting prior to a repair person coming in. This is a 65 inch TV which I paid to have mounted. I should not have to pay to have the unmounted and then again remounted because on an inferior product. I explained to the customer service person that I was not able to unmount a TV. I have a Sony TV, several Samsungs and a Toshiba - some that ranging from five to over ten years old - none of which have had a blank screen issue.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Horrible light bleeding on edges

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst light bleed I’ve seen. Huge clouds around the entire bottom edge. LG must have little to know quality control when making these things.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control, Streaming

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great price (purchased on Black Friday sale for ~$500.) We use streaming services along with antenna TV and Xbox One. HD movies, games and shows look great. Some antenna channels look more pixelated on such a large screen but we got used to it and it may partially be due to our antenna not supporting 4K. The remote is a bit clunky and only works when pointing directly at the TV (you can't face it up like most modern remotes.) Was a nice surprise to see that it came with "LG Channels" and Pluto TV which is a free internet cable service with a decent selection of channels. Worth noting that at the time of this review there are no HBO streaming apps for LG smart TVs. Would recommend if you're looking for a large quality 4K smart TV for ~$500.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. The picture is great and the size is ideal for our open living room. The TV has all the apps and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Splendid! Highly recommend. Impressive clarity of picture, great sound, ease of use/options, includes several streaming options and presumably supports all. Haven't tried yet. Easy set-up. It's as if you are there, in the picture. All for an amazing price. Wish I'd taken advantage of the free 3-month AppleTV included but I missed the rather short window. Read there're problems even redeeming it. But, never mind, this TV is awesome! Thrilled.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Must Buy!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, The sound is fantastic, the color and screen is amazing! ( and I'm picky and wear glasses) The built in channels and apps made me forget about my fire stick. I have a lower internet speed and the tv runs like a champ on it. I've had it 9 months now... and when I'm not watching it my dog watches it while I'm gone. Best present I could have gotten myself:)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I like the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this LG TV. This one the second I have bought. First was 55" LG. Very happy with both these sets. Easy to setup. easy to use. Rather good sound. Recommend to anyone. I retired and price was one of the selling point. I think the price is right for such a good TV.

    I would recommend this to a friend