Customer Ratings & Reviews
- Model:
- 65UN7000PUD
- SKU:
- 6417306
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 65" Class UN7000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality and reasonable price. Many customers rave about the stunning visual experience it provides. The easy setup process is also widely appreciated, making it a user-friendly choice for many. However, some customers have expressed concerns regarding the remote control's usability and the limited number of HDMI ports. Additionally, there have been a few complaints about the lack of certain apps and compatibility issues with streaming services like HBO Max.
This summary was generated by AI based on customer reviews.
Decent tv but back frame is cheaply made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but not that durable. Tv had a slight dent on the back in the frame fresh out the box. Was disappointed but it still works just hope it doesn’t go out on me.
I would recommend this to a friend- Cons mentioned:Bluetooth
Don’t buy this tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for almost a year. I regret the purchase every day. I wish I had just spent the extra money on a Samsung. The Wi-Fi always seems to disconnect (only from this tv). I consistently have to unplug the TV because it freezes often and makes an obnoxious buzzing noise. Lastly, it doesn’t have Bluetooth (creature comfort coming from Samsung).
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Sorry service disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You use geek squad, they are undependable and cost me a days pay waiting for them to deliver and set-up tv. Best buy didn't even try to make it right, sorry service
No, I would not recommend this to a friendBad public relations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Great installation. Very bad follow up. Could not get paper work, recites or make Contact with human voice that cared. I am telling all my friends.
No, I would not recommend this to a friendI wanted this to be great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interface is not intuitive. We are unable to download espn + and the screen is not not even in lighting.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. I will forward the request for assistance to our development team. You can check our list of supported apps online at ( https://us.lgappstv.com/main). We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
POOR SERVICE, FALSE STATEMENTS, PRODUCT IS GOOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.INFORMATION PROVIDED AT STORE WAS NOT TRUE AND I LANDED UP TO LOOSE MY 10% DISCOUNT ON THE ITEM. MOREOVER, WHEN SPOKEN WITH MANAGER SHE WAS NOT WILLING TO HELP MUCH AND REDIRECTED TO CUSTOMER CARE. CUSTOMER CARE PERSON REDIRECTED BACK TO MANAGER. SO I WAS ROAMING BETWEEN MANAGER AND CUSTOMER CARE WITHOUT ANY SOLUTION. HOWEVER PRODUCT IS OKAY WORST SERVICE I EVER SEEN
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
New televisions
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d like to rate these Televisions that we got but we haven’t installed any of them as of yet!! We’re excited to be able to hopefully install them soon!!
I would recommend this to a friendTv with 2 right legs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this tv home and it had 2 right legs...ans of course the stores were L all closed. The tv worka great..just diaappointed about the legs.
I would recommend this to a friendexternal head phones do not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV only have optical audio output, do not support blue tooth or any other way to connect a headphone. Their tech support is useless, apparently they are out sourced to some one do not speak English. You can hardly understood what they are talking about, Besides, they do not know what they are talking about. In addition to the above this TV do not come with a owners manual. So if you want to buy this TV, Good luck , you are on your own.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Can be grainy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is good except that it can look pretty grainy at times. I haven't figured out how to fix this yet. The speakers are loud.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Save your money buy something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped working a week after purchasing luckily it happened within a 15 day period because that’s the return dead line... and also what kind of new tv doesn’t even have a Regular audio out port or a headphone port. I was always a fan of LG until this tv. Picture was great while it lasted tho. Definitely wouldn’t repurchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Blurry Spectrum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spectrum cable buyers beware. You cannot get the spectrum app on LG TVs. If you get this, you’ll need to buy a monthly subscription for a box. The tv itself is average. It has difficulty focusing. The live tv is very blurry. It gets better when you’re watching movies on apps like Disney or Netflix. The ease of use is also complicated. It’s not as easy as most smart TVs. Overall, not really impressed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Streaming
Bad Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is not as good as my other television & when I try to stream from my iPhone it takes a while or doesn’t connect at all. Also I can’t not put HBO Max app on the television.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette UPDATE: HBO Max is now available in the LG Content Store and is accessible to TVs with a webOS4.0/4.5/5.0/6.0. ^Daphane
White bleed around edges
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has some white bleed around the edges when viewing black/dark screen.
No, I would not recommend this to a friendYa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning it - the price was fine but the reviews on other sites made me weary. Ended up getting a more expensive one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Lg tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Streaming looked good but at times colors were off even after calibration especially with directv
No, I would not recommend this to a friendSmart tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart tv was for a friend who doesn’t have one complain. All the new apps and Apple TV was a bonus.
I would recommend this to a friendOK TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall ok TV. I only took 2 stars away because the picture quality I dull. It's not vibrant or bright at all.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Worst experience ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was an open box purchase. The worst experience ever. The box stated the TV was in "excellent" condition. After getting the TV home; waiting for cable installment to find out the TV was returned WITHOUT the power cord, stands and remote control. Whoever "inspected" this TV did not truly inspect it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that there is some missing accessories on your unit.Please call BestBuy for replacement. or contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Bluetooth
No bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t come with Bluetooth. System was pretty complicated to use.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We understand your concern. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We apologize for any inconvenience.^Venette