Customer Ratings & Reviews
- Model:
- 65UN7000PUD
- SKU:
- 6417306
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 65" Class UN7000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality and reasonable price. Many customers rave about the stunning visual experience it provides. The easy setup process is also widely appreciated, making it a user-friendly choice for many. However, some customers have expressed concerns regarding the remote control's usability and the limited number of HDMI ports. Additionally, there have been a few complaints about the lack of certain apps and compatibility issues with streaming services like HBO Max.
This summary was generated by AI based on customer reviews.
LG 65" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is pretty good for the price. It's not a real high quality picture, but, plenty good for us.
I would recommend this to a friendLG Television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up, but I also h=received a defective device.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with BestBuy to have this resolved. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does what it should, wish it was less expensive and made in America
I would recommend this to a friendVery disappointing image quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set-up was quick and easy. I was attracted by the low price and 4k feature. That being said, once installed I thought the image quality was very disappointing mainly because of the screen frequency. There was also a problem with the screen: two lighter zone were constant at the bottom of the screen, by the edge. I returned the TV within 2 days
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG TVs, please visit https://www.lg.com/us/tv. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
White light spots
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this tv for 3 months and it already has some white light spots on bottom of screen
No, I would not recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great television but you can only connect it to the 2.5 ghz side of your internet
I would recommend this to a friendEh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very nice tv, but I couldn’t get the settings to my liking and returned it.
No, I would not recommend this to a friendIt’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get a Samsung instead. It’s good a good thing but my complain is that you’re able to see the backlight on the edges of the screen at night. For me, I don’t like that. I’ve always had Samsung and Samsung tv don’t have that. Overall, good tv during the day and 4K uhd is great, not so much to watch movies at night or dark room.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little slow, but other than that it is good for the price. wish there was more apps.
I would recommend this to a friendWont log on to wifi after a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for a week but now every time we turn on tv it wont log on to wifi. We have to mess around with it to get it to work. Checked online and apparently this is a common problem with no real solution. It supposedly can be rectified by running lan cable to tv but thats not possible. Buyer beware of this lemon.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Step back for usually reliable LG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty disappointed with this tv to be honest. I’ve purchased multiple LG TVs and never had a complaint. This tv is TERRIBLE when connecting to WiFi. I’ve googled it and there are videos showing the manufacturer defect but I have not tried to go that route yet. I’d avoid this until they get the issues worked out.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
LG 65”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV just make sure you have everything in your TV Box before taking home.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed with this buy, it was expensive and the tv came damaged.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is too dark, certainly not bright enough for an enjoyable HDR experience. THis is a very average TV, and more than enough for those that are not tech enthusiasts. For the rest of us, just avoid LG altogether if you want something with "wow factor"
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the picture not clear and crisp as I expected.
No, I would not recommend this to a friendBACKLIGHT BLEEDING HORRIBLE!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looked amazing At first glance and is super easy to use but almost immediately noticed horrible backlight bleed in both corners on the bottom and dead center at the top. So I returned it and exchanged it for the same tv thinking it was just an issue with that specific one. Well the second one was even worse. Every corner of the tv has such bad backlight bleeding and clouding that colors blend together in low light scenes. I’m extremely disappointed with LG and will more than likely be switching to Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your unit is seemingly defective. Please contact LG Customer Support so
that we can better investigate and quickly assist you with a resolution. (Only use if applicable)
You can contact our Customer Support at 800.243.0000.^Venette
Light bleed king
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a lot going for it except the panel is terrible had it now for a few weeks and I’m getting light bleeding on both my lower corners and that just ruins what this TV could be, for me it’s a don’t buy!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Oh Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has ok quality. It will do until we can buy a new one.
No, I would not recommend this to a friendDon't be fooled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always been a Vizio type of person but figured I would give this one a try. I did a solid calibration, even the little stuff and still didn't get anything good. Better than it was out of the box but not game worthy or any viewing of anything. I ended up returning it a week later and getting a 60" Vizio V series from Walmart for the same price and can't believe I ever thought of something different. The Vizio is way above everything that the LG is.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
It’s okay
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but the quality lacks, especially with new high quality shows. It can lag and freeze. Poor brightness
No, I would not recommend this to a friend