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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 234 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers are delighted by the 65" Class UN8500 Series LED 4K UHD Smart webOS TV's picture quality, describing it as amazing. They also appreciate the TV's easy setup and affordable price. While some customers find the remote control to be a bit unusual, the overall positive feedback suggests that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 234 reviews
  • Rated 5 out of 5 stars

    Good price. Great products. Good service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place for electronic and household products. Good Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65" LED TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new TV for my Living room and this was a great addition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Tv in ten years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy cow the video is amazing and how it works with Alexa is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, super support team. Very satisfied with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great i love it, my wife got it for me for my birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality could be a little better. overall thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to try all the features it has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this television and its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed the TV and hope to continue to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery was good and on time. Set everything up as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice new 65 inch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for our entertainment area great addition!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG TVs with Magic Remote. Are the best. You don't get this TV you are an idiot. Or not into smart TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars. Excellent TV. Happy with purchase........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent to tiki!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functions and display great LG channels !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price looks great and sounds great . I would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ask the sales rep for the best picture possible for under $1,000. I have another LG that I bought 4 years ago and it is awesome, but this one has dull resolution and color. I would have paid more for a wonderful picture. When installed no instructions. I'm an elite member and so I purchase lots from Best Buy..my first disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 1 out of 5 stars

    Terrible remote

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV quality is good, remote is terrible. Perhaps over ambitious, it is certainly not intuitive nor efficient. Never expect a guest in your house to be able to use this television with that remote. One confirmable experience was that I had the geek squad come over to install a sound bar and Blu-ray. The wiring would be a snap, easy for me to do, but I knew programming the remote would be impossible for me. It took the technician over one hour to program the remote for these two things after about 15 minutes of actual installation.. His comment was this is a 10 minute job with all major brands except LG. If you admire Apple corporation for making digital devices user friendly, think the exact opposite with the LG remote.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We work continuously to improve the quality of our products and anticipate market demands
      that drive customer satisfaction. Your feedback is important to us and your concerns
      will be shared with our marketing and product teams. If needed, you can contact our Customer
      Support at 800.243.0000 for further assistance.^Venette LG

  • Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for the price. Have it in my living room and I'm satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I got this tv it’s no too bad at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LG brand and only will their brand for TV and Monitors.

    I would recommend this to a friend