Customer Ratings & Reviews
- Model:
- 65UQ7570PUJ
- SKU:
- 6501938
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, ease of use, and value for the price of the 65” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many appreciate the vibrant colors and straightforward setup process. However, some users have expressed concerns regarding the remote control's design and the TV's internet connectivity. A few also noted occasional slowdowns in the operating system's response time.
This summary was generated by AI based on customer reviews.
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect just as the descriptions say, easy to use
I would recommend this to a friendExcellent TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, great pricing, great resolution and great service
I would recommend this to a friendAverage television. I wouldn’t buy it again.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mehhhhh. The apps were super slow, especially the Prime app (which I used most often). Also, most the local channels were not coming through with my antenna. And I know it wasn’t the antenna’s fault because when I replaced this television, it worked perfectly lol. I ended up returning it.
No, I would not recommend this to a friendLG 65” Television UHD 4K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy offers the best deals around hands down. Extremely happy with my purchase.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clarity and how it pairs with my phone! I can use my phone as a remote.
I would recommend this to a friend- Cons mentioned:Internet connectivity
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of th tvs has a issue with wifi. But the other tv is great.
No, I would not recommend this to a friend LG TV @ Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good features and happy with the purchase and price from best buy.
I would recommend this to a friend- Cons mentioned:Internet connectivity
Clouding
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has major clouding issues. Not only is the white clouding around the edges, it is in the center area of the tv as well. Panel doesnt even look like it was layed properly, the frame around the screen seems to be warped as in not flat if you were to run your fingers around the edges. Maybe I got a bad panel im not sure. It also disconnects from the wifi from time to time. Both of these problems I am experiencing I see other reviewers have as well, I will not be buying a LG tv again and will be returning.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, We hate to hear you are dissatisfied with your unit's performance. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will share this with our research and development teams for future improvements. We apologize for any inconvenience.^Vanessa
Don’t understand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv , service is fabulous, app , features I just love it
I would recommend this to a friendNice tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart tv for the price no complaint’s……………..
I would recommend this to a friendVery happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping, good price, excellent tv can’t complain at all
I would recommend this to a friendLG 65 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i try thist lg 65 inch 2 mounths ago and i love it now i buy nother one on black friday for my son
I would recommend this to a friendLG 65” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV! The picture is so clear! I thank you all for delivering it to my home!
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works well. Took a little getting used to but the new features are useful.
I would recommend this to a friendTv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great for the price. The LG interface can lag a bit.
I would recommend this to a friendNo more LG for me.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am done with LG products! This is the only brand of appliance that has broken down in my household. After my LG refrigerator's compressor crashed, I decided no more LG for me. But my daughter convinced me to try the TV because "they have the best picture." Well, I did, and after a month, that picture went dark. We reached out to customer service, and after much troubleshooting, we reset to factory settings, which solved the issue for only two weeks before it happened again. Waiting for customer service to get back to us takes a lifetime! I am so disappointed with LG. I should have listened to my gut.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi there, Jacqueline! We believe in providing you with quality service, so when we read that your LG LED 4K UGH Smart webOS TV is still experiencing issues, we became concerned. This is not what we want for you. We'd love to delve deeper into why you haven't heard from customer service, so in order to give you the best assistance possible, please send us a private message through Facebook or Twitter with your contact information and the model and serial numbers of the TV, using the hashtag @LGUSSupport. We are eager to get to the bottom of this with you! ~Rita
Lg charges to use the features they advertise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY ADVERTISED THIS TV WITH A CERTAIN PIC QUALITY AND FEATURES AND COME TO FIND OUT WE ACTUALLY CANT USE THEM UNLESS WE PAY LG AND OTHER APPS TO USE THEM AND THE PIC IS BAD LIKE THE OLD SCHOOL TVS. SO NOW TO USE THE GOOD QUALITY EVERYONE WANTS A MONTHLY FEE, BEST BUY SHOULD ADVERTISE THE QUALITY WE GET FOR FREE PLUS THE FEATURES WE ACTUALLY GET , THIS ADVERTISED VOICE AND ALL THAT GOOD STUFF AND YET U DONT GET TO USE TI AS IT DONT COME WITH THE REMOTE FOR IT BUT WHEN U SEARCH WHAT TV HAD IT BEST BUY ADVERTISED IT . SO NOW THEY FALSELY ADVERTISE A TV AND SALE JUST TO MAKE A SALE. EXTREMELY DISAPPOINTED AND WILL NEVER PURCHASE LG OR BUY FROM BEST BUY EVER AGAIN, THIS IS THE 2ND TV THEY GOT ME ON BACK TO BACK!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tiffany. Thank you for taking the time to share your feedback on the LG TV (65UQ7570PUJ) model. We're sorry to hear about the false advertisement for the unit. We strive to provide transparent and accurate product information to all our valued customers. We will consider your feedback and work towards improving our product descriptions to ensure they accurately reflect the items. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty disappointed, couple groups of what I'm guessing are stuck pixels that appear as red dots on the screen. Reached out to LG product support right away, haven't been able to get anywhere with them. They asked me to do a picture test which I think is something with newer models? This is a 2022 I think, I bought it Super Bowl Sunday, took my time getting it home and set up only to see these 2 red dots once I got it turned on. Guess I should have taken it back off my wall, boxed it back up and brought it back to Best Buy immediately.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Smart TV (65UQ7570PUJ) model. It's understandably frustrating to experience stuck pixels, especially after the excitement of setting up a new purchase and your disappointment in being unable to resolve this issue promptly. We want to assure you that your experience does not align with the level of quality and service we aim to provide. We're here to help. Please visit this link: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-pixel-outage-or-colored-dots-on-screen-CT10000018-20150933240306. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Unfortunate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and came with broken screen. Returned it, and the 2nd unit had burnt out LEDs. Returned it again and went with a different brand TV. However, Best Buy was awesome and the staff were great throughout the entire process.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for your time in providing your feedback. We're glad to hear the exceptional level of customer service provided by Best Buy staff during your return process. We hope you would give us a second opportunity and consider buying a TV from us in the future! ^Chris
- Pros mentioned:Picture quality
decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice picture but you can not bluetooth connect this to tv sound is to quiet but great picture
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Shelly. Thank you for taking the time to review the LG TV (65UQ7570PUJ) model. We're sorry to hear about the issues you experienced with the Bluetooth connectivity and sound quality. We strive to provide reliable, high-quality products that meet our customers' needs and expectations. Please visit https://www.lg.com/us/support/connect-bluetooth-devices-guide and https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-low-audio--20153209065985. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy