Customer Ratings & Reviews
- Model:
- 65UQ7570PUJ
- SKU:
- 6501938
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, ease of use, and value for the price of the 65” Class UQ75 Series LED 4K UHD Smart webOS TV (2022). Many appreciate the vibrant colors and straightforward setup process. However, some users have expressed concerns regarding the remote control's design and the TV's internet connectivity. A few also noted occasional slowdowns in the operating system's response time.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Not a great tv.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works fine… the remote, SUCKSSSSSSS There is a delay on the remote that’s very long. The tv sometimes has to be rebooted because it randomly disconnects.
No, I would not recommend this to a friend LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV clarity is good and it comes with a lot of modern technological features. The only issues i have had is the speed. The remote seems to take a second to connect with the TV. When I try and switch between apps or pause the tv there is a delay. Overall, I would recommend this TV for the price.
I would recommend this to a friendNo native ESPN app
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything so far about this TV with one MAJOR flaw...there is NO WEBOS ESPN app...so you either need to get another streaming device, or cast it from your phone. Very disappointed to learn this. Will not be buying another LG product until ESPN fixes this.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you.
TV is garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first and last LG tv I will ever buy. The tv is so slow, takes forever to load. And takes a PHD to figure out what settings should and should not be set for the best picture. Was told LG were the best after a year I am still not seeing why anyone would want an LG tv.
No, I would not recommend this to a friendGreat TV for the value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We walked into Best Buy looking for a Tv not knowing what we wanted. After looking over their selection, we choose this one. Our sales person was very knowledgeable and helpful and we are very pleased with the Tv we chose.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Internet connectivity
Don’t purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good, sound isn’t great so suggest a soundbar. Main issue is WiFi connectivity, it continuously drops in and out interrupting all streaming services. I had to buy a Fire Stick to watch TV and movies. Don’t buy
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, ClintC. Thank you for sharing your feedback on your LG 65UQ7570PUJ TV. We're glad to hear you appreciate the picture quality, though we apologize for the inconvenience caused by the sound quality and WiFi connectivity issues.
To assist you further with the WiFi connectivity problem, please send us a private message on our social media platform via @LGUSSupport. Our team is here to help troubleshoot and provide any necessary assistance to improve your experience. Your feedback is valuable to us, and we appreciate your patience as we work to resolve this issue. ^Sam
- Cons mentioned:Remote control
Can not recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box showed a serious impact mark from shipping. This was the only one in the store and I accepted it after the Geek Squad tested and determined "undamaged". Picture quality sub par; pixelated in lower portion of screen and the wireless would not stay connected (located 4 feet from router) while every other device in the house would hold that connection. The remote is just too cumbersome to learn. Best Buy replaced with Samsung. LG poor; Best Buy treated me well.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
- Cons mentioned:Remote control, Response time
Do not recommend!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awful! It is slow to respond to ALL remote inputs. Every app is slow to start. The TV cost $500 and they did not include a smart remote. I connected an antenna and it did not connect to all the channels I needed. When I connected the same antenna to my $100 TV, I got all the channels. If anything could fail, this TV has done it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you making an effort to share your experience with the LG Smart TV (65UQ7570PUJ) model. We regret to hear about the inconvenience you have experienced caused by the speed and functionality of your LG unit. We understand your frustration with the slow response to remote inputs and the performance of the apps on the TV. We want to resolve these issues promptly. Please visit the following links for basic troubleshooting: https://www.lg.com/us/support/help-library/lg-tvs-how-to-troubleshoot-your-lg-magic-remote-CT10000018-1427121727809 and https://www.lg.com/us/support/help-library/lg-tv-no-signal-CT10000018-20153218939810. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
great tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv, I've had it for 2 years now and it holds up nicely
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For how much it cost, this was a good deal. Definitely not as smooth and user friendly as the main TV, but this is great for the kids in the basement.
I would recommend this to a friendOnly 2 HDMI ports
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a ice TV but only includes 2 HDMI ports. I should have validated this before my purchase. Over all the TV is good - I'm not too crazy about the smart tv interface & the left/right up/down enter key placement on the remote but I still like the TV.
I would recommend this to a friendLife is good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV it is wonderful. The Bluetooth connection it super fast, and also when I use my headphones . I love to watch movies and all my games. Great
I would recommend this to a friend- Pros mentioned:Color
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright around the edges but can be expected at this price point. Good tv other than that. I would buy again at this price point.
I would recommend this to a friend - Pros mentioned:Picture quality
LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV picture is goo but the sound quality is poor and the navigation through the settings apps etc is difficult.
No, I would not recommend this to a friend Price was right...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew what I wanted to spend and what brands I did not want. I like the TV, could do without all the 'smart' crap, but the Open Box Best Buy outlet fit my parameters.
I would recommend this to a friendBeautiful Tv, seamless streaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, it really makes streaming easier and I’m a gamer and I love the way it gives me the option to switch to gaming mode
I would recommend this to a friendNice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and pretty. It works and I can watch tv now
I would recommend this to a friendTV purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a mess up in the system but it was corrected at check out
I would recommend this to a friendLG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love overall - problem for me is grid is hard to read with small print and if you schedule a program the TV will just turn on - even if you're not home.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size (65") for my dining area, LG was simple to navigate after network setup, would highly recommend. Best Buy installers were quick, done within 45 min.
I would recommend this to a friend