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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 348 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the 65” Class UQ9000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, describing it as 'amazing' and 'clear'. They also appreciate its budget-friendly price, easy setup process, and convenient remote control. However, some users have expressed concerns about its slow performance, occasional screen issues, freezing problems, and buggy software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 348 reviews
  • Rated 5 out of 5 stars

    Good Salesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Appreciated the salesman. for explaining why buying a little more expensive TV, would be better than the holiday promotional products. Appreciated his time and effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife happy life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product My wife’s bedroom tv screen got a cracked screen from moving, I knew she was unhappy so with fast thinking we headed down to Best Buy and bought a new tv and I ended up with a happy wife!!!! Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV, lots of updates though

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works. Lots of App updates though. The OS tends to lag a bit, but for my use case of Netflix and Youtube, the usage is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not completely happy. TV is almost too technical for me. I like to turn it on and it’s ready to go. This one you turn it on and still have to push buttons to get what you want.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Comes with the Magic remote which is a bonus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I almost hate this TV....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a bigger TV for the living room and bought this slightly on sale around Black Friday. It looked good in the store and I asked a million questions...However, 2 things: the picture is not that great. There are a number of settings but none look nearly as good as my Sony. Also I hate the interface-there is always an arrow flying around the screen and it's sometimes hard to find what you want plus it is slow to load. Hate is a strong word but I wish I had bought a Sony or Samsung.....

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Connie. We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you. ~Anthony LG

  • Rated 5 out of 5 stars

    Great TV especially for the value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great TV and is faster than the TCL it replaced going through the menus and startup and such too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keep looking…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv I have ever purchased. Bought 2 lg TVs within a month based on great reviews left only to find out they are brutal. Operating systems are slow and laggy. Lg login is rough. Both TVs experienced issues within months of purchasing. No audio, no picture or both. Lg customer service is no help. Hours on the phone to resolve issues on both. When that didn’t work it would take months for a tech to come out and work on warranty work. Still having issues regardless of services rendered and TVs basically being rebuilt from inside. Will not do anything else for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 100% satisfied with such Amazing service and product it cover the need whit a great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Purchase !!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this TV . Easy set up and excellent clarity . A fantastic product !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv good quality real good tv to bring outside and have a few beers and a couple shots and have a great time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, great value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprise gift for my wife who watches a tons of Hallmark Channel especially around the holiday. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time all the way to where I wanted to install, great delivery and handling by Best Buy folks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The remote is a little difficult to get used to but works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve only had the TV a month but so far everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had the TV a month but so far everything is great.The geek squad came out and set up everything for me and they did a spot on job. Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV for the price but not great for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was a good value for the price but the user interface is not that easy to use. Every time you turn it off it reverts back to a menu that requires you fumble with the remote to get back to the input you were on. The on board apps are not nearly as easy to use as Roku so we abandoned them and want to a Roku for our streaming needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This t.v. is crisp and clear and works great. It was very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a big fan of LG TVs, they seem to last much longer with the same excellent quality than other brands I have used in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this unit is excellent but navigating the remote is difficult.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for taking the time to leave us this amazing review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, and we'll be happy to assist. ^James. LG

  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls can sometimes be confusing, and integration with non-lg sounbar is not perfect. Works well for what it is however.

    I would recommend this to a friend