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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 401 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, ease of use, and price of the 65” Class UR9000 Series LED 4K UHD Smart webOS TV (2023). Many appreciate the vibrant colors and sleek design, along with the user-friendly smart TV interface and straightforward setup process. However, some customers expressed dissatisfaction with the remote control's design and functionality. A few also noted minor instances of lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 401 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a great LG sound bar and wanted a larger tv set for the family room. TV has good quality and fits perfect for our living room. Happy we made this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good, we bought two.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second of this exact same model of TV exactly one year after we bought our first. Not because we are having to replace it, but because we love it so much for gaming that we bought a second for my wife to mount above our other one so we can game together in the bedroom. We absolutely love this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Setup was easy and quick. Picture with UHD is very clear and better than the previous Sharp 70 inch that finally went out after 13 years. Price was right for a fixed income budget. Liked the delivery service. Pleased so far after a couple of weeks using the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy Setup - Recommend Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was very easy to setup and the picture is sharp and clear. I do recommend getting a sound bar to amplify the sound better. During setup, it prompts you to choose the sound setting based on whether the TV is mounted to the wall or using the stand. Either way, a sound bar is needed to improve the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Always but LG panels they are the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the software and is on the tv works great. Amazing what you can get for Tvs now from Lg

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    JUST TELLING IT LIKE IT IS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with lg uhd a1 thin Q.Brilliant colors easly mounted and set-up. Great for watching sports,movies heck even news is enjoyable viewing on this uhd Smart web OS tv in 4k. The price was very competive thus I would recommend to all.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi there. We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture quality but slow response

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was either this or the Samsung CU7000. At the time, this was cheaper and had better picture quality. I really like the sound and graphics on this TV. However, there is delay in the TV. The pointer takes time to activate and registers a click after a significant time gap. No other complains.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love our LG tvs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased LG tvs in the past and never an issue, We currently have 2 LG tvs that replaced samsungs. The LG tvs have been awesome, great picture, thin and easy to use and setup. Will deffinitely purchase LG tvs in the fututre

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG UHD Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this new 65inch TV from LG. Picture quality is excellent. The set up was easy and the instructions on screen were easy to follow. Everything was connected (blu-ray and sound bar) in just a couple minutes. Would highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m blown away by this TV. The picture is crystal clear. Many cool features and nice navigation screen. I brought a Samsung in 2018 but the LED light blew out already. I dont think i will ever go back to Samsung. LG is the way to go they dont miss!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your LG - 65” Class UR9000 Series LED 4K UHD Smart webOS TV, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    This TV is great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price. LG operating system is smooth and has a lot of options. Delivery was quick and they brought in and put it where I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Remote difficult to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality and picture especially for the price. I am not a fan of the LG remote. The ball is difficult to use to move the cursor and press down to click. It’s not very accessible for those with fine motor challenges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and picture quality, perfect for our family. Easy to navigate, functions well quick processing. Would be nice if the remote control buttonss lit up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for anything even gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sit in front of this tv for hours a day and I love it it’s been my main gaming screen for awhile now. Honestly I haven’t looked at any other tvs at the store since I’ve bought this one Great purchase overall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    LG, always amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its LG, of cpurse the picture is fantastic. Very affordable for a guest bedroom, Spund isnt strong, but it never is on flat panel TVs. Advise getting a sound bar of some kind.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Patio TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. We use it for outside under our covered patio, and use it with a sound bar that we purchased to go with it. We keep a cover on it so it doesn’t get dusty. Great picture and the Smart part of the TV is quick and easy. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Sharp and vibrant

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. The balcks are deep and the colors are vibrant. Knocked off a star because if you watch anything that is in letterbox you will have light areas in what are supposed to be the black bars. Thats really the only con.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the TV for roughly a month and I really enjoy it. It has a lot of options and I like that I was able to easily convert my cable, etc to one universal remote that came with it. We have a kitchen full of LG products so I am happy with this brand. The picture is great on this. As with any new TV, the sound is okay and we purchased the LG soundbar so we can have much better sound in the living room & it makes a difference. I would recommend this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Quality is Phenomenal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality it great along with the added features offered by LG. The remote is pretty cool, its a normal remote. The Sound is not the greatest but i added an LG Surround System and the main remote controls both.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can confidently say they’ve exceeded every expectation. From the moment I unboxed them, the premium build quality and sleek design stood out.

    I would recommend this to a friend
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