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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 406 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, ease of use, and price of the 65” Class UR9000 Series LED 4K UHD Smart webOS TV (2023). Many appreciate the vibrant colors and sleek design, along with the user-friendly smart TV interface and straightforward setup process. However, some customers expressed dissatisfaction with the remote control's design and functionality. A few also noted minor instances of lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 406 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with easy to manage features. Sounds great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Bedroom Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is bright and true. Enjoying very much. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv every thing about is perfect the picture the color

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Had to Trade LG Plasma for a newer LED.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV to replace the LG Plasma TV we purchased a few years ago from a Best Buy in El Paso. We loved it and cried when it finally died. Buy I went to the Best Buy at the Fountain Shopping Center in El Paso. A guy and a girl delivered it and set it up. The screen is very clear an I attached the stereo to our LG Surround Sound System. The Picture is Great and the sound is clear. What more can I ask. Price was good too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was good, resolution was good and enjoyed it , buy my son hit the screen with his toy and broke it first month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and a great price. We are pretty loyal to BB.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent been looking t the model for bout 6 months but wasn't in any hurry to buy until mine old.TV with out and all of a sudden it did. So, my opportunity came and got it a good price. Thanks Best-Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible value for image

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a few weeks, but so far I am very happy with it. I use a streaming service that does not like the installed browser so I got a mini PC to use and it looks amazing. The audio like all flat panels is very so so but I had a soundbar/subwoofer already so it is not an issue for me. I just wish that I had gone 75" instead of 65", but you live and learn, other than that would not change a thing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality. Bad sound, like worse than most thin televisions. Easy to navigate menu. Easy wifi integration. Menu and app loading can take a bit longer than Sony tv. Remote is different, with the option to have the remote act like a wireless mouse, which is both a neat feature and annoying at the same time. But not a deal breaker. I would buy this TV again. Really glad I already had a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. Quality a picture is great. Definitely a good buy for the price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very clear and easy to use. This is a very easy and makes it fun to watch!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say excellent tv great picture and the price its good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wowza

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ive ever bought! I can control everything from my phone, the picture quality is amazing, and with it running constantly i havent had a single issue!! 10/10 will be buying another for my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great flat screen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound quality. Easy to use especially for an old guy like me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, just wow! This tv has far exceeded my expectations. After researching the latest and greatest, I had the intention of going in for a different model but was so impressed with this one, that I decided for just a few more dollars, I thought I would be more content … and that I am! Completely satisfied, tremendous quality, and thrilled with the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture ease of use the smart tvs are definitely a great choice to have all streaming apps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV and More

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the picture and the sound. Also, the ease of setting up the TV and how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pictures, easy to cast from iPhone to tv and I like control

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome t.v. sales girl who sold to me was very knowledgeable, patient with all the questions I had. Quality seems to be very good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the crisp color and quality. Would highly recommend.

    I would recommend this to a friend
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