Customer Ratings & Reviews
- Model:
- 65UT7000PUA
- SKU:
- 6593578
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 65” Class UT70 Series LED 4K UHD Smart webOS TV (2024) for its excellent picture quality, ease of setup, and the overall value for the price. Many appreciate the vibrant colors and user-friendly interface, although some experienced slow response times and found the remote control less than ideal. The TV's weight was also a point of discussion among customers. While some found it manageable, others noted it was bulky and required two people to install.
This summary was generated by AI based on customer reviews.
LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice y fácil de conectar a tu cuenta y rápida conexión de pantalla
I would recommend this to a friendLg
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing experience with lg specifically with youtube
I would recommend this to a friendOk tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it's okay. You get what you pay for . There is an issue when the picture has black along the edges like most movies, there's shadow whites. I won't buy it again. Only convenient thing is the remote on my galaxy if we misplaced remote!
No, I would not recommend this to a friendA Sad $500 Experience with Bestbuy u can't trustem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect Hey you guys sent me a TV with a perfect black matte covering problem is that this TV has never had audio plus it has never had vision but you delivered in a styrofoam boxes and cardboard boxes and when I alerted customer service they said I don't get my money back. It even came in a heavy vehicle and I don't mean a box truck a heavier one. When you turn it on it shows a hot white circle like it was hit by lightning (crackled) for a second or two. You can't hear it and you can't see anything but the black screen. And you people say I can not get my money back and you aint' gonna to replace it. And the MFrg says they can fix it for more money. But I ain't bought no used TV this was a new TV. Do you people Understand me... I am unhappy and I this Best buy will be closing soon..Halllleljia You sell broken used and bad products and service after the sale is non-existing. Worthless TV from the jump. Pict qualty, Sound and screen always black.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about the issues you're facing with your LG TV (65UT7000PUA) model. We strive to ensure that all products are carefully packaged and handled. However, sometimes unforeseen circumstances can lead to issues during transit.
To help resolve this, we recommend checking if the TV is properly connected to a power source and that all cables are securely in place. You can also try performing a power cycle by unplugging the TV, waiting for about a minute, and then plugging it back in to see if that clears up the issue. You may also contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to look into this further and explore possible solutions for you. We want to make sure you're fully satisfied with your purchase. ^Juvy
Decent tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv , just a lil darker than what I’m use too but bang for buck
I would recommend this to a friendLG Warranty S*cks! Poor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV on April 2025. One day I've noticed vertical lines on the screen but screen is intact like no scratch, cracks... nothing!!! Look closely to the TV if there's physical damage... NONE! LG representatives were saying it is a physical damage and not going to be covered under the warrant. I called an authorized dealer and they refused to repair because it will be expensive.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Blue. Thank you for sharing your experience with us. We understand your inquiry regarding the LG 65UT7000PUA TV displaying vertical lines despite no visible physical damage. Let’s walk through some steps that may help restore your picture quality.
First, please check that your TV’s firmware is up to date. Outdated software can sometimes cause display issues. To update: press the Settings button on your remote, go to All Settings > Support > Software Update, and select Check for Updates. If a newer version is available, follow the prompts to install it, then restart the TV and see if the vertical lines persist.
If the firmware is current, try a factory reset to rule out any software glitches. To do this, press Settings, choose All Settings > General > Reset to Initial Settings, and enter your PIN (default is 0000). After the reset completes, set up your TV again and check if the vertical lines remain when viewing different inputs and channels.
Next, inspect your input connections—loose or damaged HDMI cables can sometimes create vertical artifacts. Power off the TV, unplug each HDMI or component cable, then firmly reseat them into both the TV and source device (cable box, streaming player, etc.). Turn the TV back on and switch through inputs to see if the lines disappear.
If you still see vertical lines across multiple inputs and after the factory reset, it may indicate a panel or T-Con board issue. Because your set is only a few months old, it should be covered under warranty. Please send us a private message on Social Media @LGUSSupport with your unit’s serial number, proof of purchase (showing April 2025), and photos or videos of the vertical lines.
LG TV - Troubleshooting Vertical Lines or Stains on an OLED TV Screen - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463
Our team will review your warranty coverage and help arrange a service appointment or panel evaluation. We’re here to ensure your LG TV delivers the crisp, clear picture you expect. —Renzo
Tv does not last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This photograph was taken approximately four months after the product’s initial use. Despite reaching out to LG support for assistance, I have not received satisfactory resolution. Consequently, I am dissatisfied with my purchase..
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, JohnD. Thank you for sharing your experience with us. We understand your situation and how concerning it is to encounter issues with your LG 65UT7000PUA TV after just four months of use. This model comes with a 1-year limited warranty covering both parts and labor from the date of purchase. To ensure your TV operates optimally, we recommend performing a soft reset by unplugging the TV from the power source, waiting about 5 minutes, and then plugging it back in. This can help resolve temporary glitches.
https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578
If the issue persists, please send us a private message on social media @LGUSSupport with your contact information and details of the problem. Our team will be more than happy to explore possible solutions with you. We appreciate your patience. —Renzo
Be careful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT order over the phone. The person I talked to did not add his name to the ticket. The next day, I got alerts that someone in New York was using my card. I had the card in Florida. Wonder how they got my cc number so fast? Not happy with him.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding the LG TV (65UT7000PUA) model. We understand how concerning it must be to see suspicious activity on your credit card, especially after placing an order. Your security and privacy are incredibly important to us, and we want to make sure this issue is fully investigated.
We highly recommend contacting your credit card provider immediately to report any unauthorized transactions and to take the necessary steps to protect your account. Additionally, please send us a private message on social media @LGUSSupport with your details, and we’ll help you look into this situation further. We want to ensure that you feel safe and supported in your interactions with us. ^Juvy
Bad LG TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used the tv for less than a month and flickering lines started appearing on screen, doesn’t work at all anymore
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, JesusC. Thank you for sharing your experience with us. We understand your inquiry regarding your LG 65UT7000PUA TV and the flickering lines on the screen. For OLED TVs, the Pixel Refresher function can help correct issues like vertical lines or screen stains. Please try running the Pixel Cleaning or Pixel Refresher feature in the TV’s settings menu. For detailed troubleshooting, you can visit our support page here: LG TV - Troubleshooting Vertical Lines or Stains on an OLED TV Screen - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463. If the issue continues, please send us a private message on Social Media @LGUSSupport so our team can assist you further. We appreciate your patience and feedback. —Renzo
Screen cracked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too soon to review this item. The tv came out of the box with a cracked screen. Waiting for Best Buy to get me a full replacement, which they are working on.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about receiving your LG TV (65UT7000PUA) model with a cracked screen straight out of the box. It's great to hear that Best Buy is working on getting you a full replacement, and we appreciate your patience while this gets resolved. We strive to provide exceptional services and ensure that all products are carefully packaged and handled. However, sometimes unforeseen circumstances can lead to issues during transit.
In the meantime, if you need any assistance with setting up your new TV or have questions about the model once it’s replaced, feel free to reach out to us. Please send us a private message on social media @LGUSSupport, and we’ll be happy to assist you further.
We’re confident that once your replacement arrives, you’ll be able to enjoy your new TV without any issues. ^Juvy
I hate this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get any of our own city news channels TV always roaming,I wouldn’t recommend it for no one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, MonicaCharles. We understand your inquiry regarding your LG 65” UT70 Series 4K UHD TV (Model 65UT7000PUA), and we appreciate you taking the time to share your experience.
If you're trying to access local news or over-the-air channels, please note that a digital UHD antenna is required to receive local broadcasts. Once the antenna is connected to the "UHD TV" port on the back of your TV, follow these steps:
Press the Settings button on your LG remote and select All Settings.
Navigate to General > Channels > Channel Tuning.
Choose Auto Tuning and then select Start.
After the scan completes, select End and review the channel list.
If you're still missing channels, you may also try Manual Tuning by searching for specific channels based on their number and signal type.
Keep in mind that the strength and quality of your signal may vary depending on your location and antenna position. We recommend adjusting the antenna if the signal is below 80% for optimal results.
LG TV – How to Program Over-The-Air Channels - https://www.lg.com/us/support/help-library/lg-tv-how-to-program-overtheair-channels--20151006511119
We’d be glad to walk you through the setup or help with anything else. Please send us a private message on social media @LGUSSupport and we’ll be more than happy to assist you further.
—Renzo
Terrible Software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looses the WiFi signal every 10 minutes. Don't buy
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your concern about experiencing Wi-Fi connectivity issues with your LG TV (65UT7000PUA) model, and we're here to help. We strive to provide high-quality products and ensure a smooth viewing experience.
A quick troubleshooting step would be to check if the TV's software is up to date. Sometimes, updating the TV can resolve connectivity issues. You can do this by going to Settings > All Settings > General > About this TV and selecting Check for Updates. For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711.
If the issue persists, please send us a private message on social media @LGUSSupport. Our team will be happy to assist you further and explore additional solutions. We truly appreciate your patience and look forward to helping you. ^Juvy
- Pros mentioned:Color, Picture quality
My tv review after having it for a couple months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 65-inch LG TV delivers an impressive balance of picture quality, features, and value. The 4K UHD resolution is sharp and detailed, and LG’s OLED or QNED (depending on the model) panels offer deep blacks, vibrant colors, and excellent contrast. Motion handling is smooth, making it great for sports, movies, and gaming. The built-in webOS platform is intuitive, with quick access to streaming apps like Netflix, Prime Video, and Disney+. Audio is clear, though a soundbar will enhance the experience for larger rooms. The slim, modern design fits well in most setups, and HDMI 2.1 support ensures future-proof connectivity for next-gen gaming consoles. Pros: Exceptional picture quality with vivid colors and deep blacks Smooth performance and low input lag for gaming Easy-to-use smart interface Sleek, premium design Cons: Built-in speakers are average Higher-end LG models can be pricey compared to competitors Overall: If you’re looking for a cinematic experience at home with stunning visuals and reliable smart features, the 65-inch LG is a top contender in its price range.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is absolutely phenomenal! The picture quality is stunning, with vibrant colors and sharp details that make every scene come to life. The sound is equally impressive, providing a truly immersive experience. After extensive research and comparing multiple options, this TV proved to be the best choice. It exceeds expectations in every way—definitely worth every penny!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Setup
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great value, pucture is good, easy to set up, overall i think i got a great deal!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Last minute Black Friday LG TV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd LG TV. The first lasted a little over 10 years and we had no issues or problems with it. This 65” has a beautiful picture; perfect for the placement in our room. We had it delivered but did the setup ourselves and it was easy. It is sitting on a piece of furniture; we would not have attempted to hang this ourselves as we both have back issues. The price was great!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Interface, Remote control
Good tv bad remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the picture but as others have said the remote and main screen are less than desirable. My previous TV was the android tv and the interface was much better both with screen and the remote. I didn't think it would bother me as much as it does.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Big Fan of This Purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it since late November. East set up, works as expected. Although I have not used the free channels that come along with the TV it looks like they have a solid selection, displays that they have College Football Playoff games and popular tv shows as well. I primarily use it for gaming/streaming shows and the picture is crisp and clear. I am not a hardcore gamer so it more than fits my needs. Plenty of options for picture and audio. All around good purchase especially for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Solid TV, Reasonable Cost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid TV. Good color, easy to mount, works well with streaming shows, watching movies, or watching sports. The sound isn't bad on its own, but can vary based on the platform used, and it has some quality LG channels that come with it for free.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
LG got this one right for a fair price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the money. Bought this for my mother-in-law. She loves it. Wouldn’t appreciate an OLED. LG got this one right for a fair price. Looks good out of the box. Easy to wall mount. Sound is also decent, but hooked up a soundbar anyway. They play well together.
I would recommend this to a friend
