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Customer reviews

Rating 4.5 out of 5 stars with 981 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 981 reviews
  • Pros mentioned:
    Price, Quiet

    Rated 5 out of 5 stars

    LG laundry set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lg set is replacing a brand new GE set that made horrendous noises! This one was rated one of the quietest so we exchanged them. A little more $ but well worth it! Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Energy efficient

    Rated 5 out of 5 stars

    Perfect open box

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Bought open box and we are so happy to have this dryer. Energy efficient, great working and everyone happy in the house. Easy to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Really happy with the matching set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the matching washer/dryer, and am really happy with them both. They have all the different settings I could want, but are still easy to use. They give pleasant notification-chimes when they start and finish, which are loud enough to let you know, but aren't annoying. They have a power button to turn them on; I don't know how much electricity that actually saves, but it's still nice. I like that they have cool lighted knobs to select a simple preset, but you can also change specifics for temperature/load size/etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer & dryer along with 2 other kitchen appliances and I am very pleased with all of them. The washer & dryer took some getting used to after upgrading from a 15 year old pair & im still figuring some things out, but so far I love all my new LG Appliances. The washer & dryer have every setting I need to wash & dry just about anything I need to. I really like the tub clean feature and the speed wash on the washer. The dryer has several settings as well including a speed dry, wrinkle care and freshen up. Best of all I shopped all over to find The best deal & nobody beat Best Buy. Especially after price matching and the 10% off sale when you buy 4 appliances. The in store associate who helped me & the delivery guys were so knowledgeable and helpful during my purchase as well. I would definitely recommend all my LG appliances and buying them at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matching unit to the top rated washer on consumer reports! Holds a ton of stuff and has great auto modes or you can even fine tune time and temp!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick dring well worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dry does fantastic job dring Our clothes. We are a family of 5 adults. No second run needed. I also noticed that the lint trap even catches all the pet hair to the point my animals can’t wait to but more on the clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drop off of the appliances and installation went very well. The appliances are great and working well. We are very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys much quicker and my clothes seem to be more wrinlkle free too! Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome very nice set was set on getting stackables but couldn't beat deal and capacity

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t dry on regular cycle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only on quick dry does this dryer dry the clothes The BEST BUY INSTALLERS Left the connection with a crack At the connection to the wall Thus when the dryer is on It blows into the laundry room!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use, Large capacity, Quiet

    Rated 5 out of 5 stars

    Great purchase good options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this online, sight unseen. I have not been disappointed. Large capacity and quiet. Good features and easy to use. I live in a town-home and the laundry room is upstairs next to the master, I've had it for over a month and have been very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 4 out of 5 stars

    LG Dryer Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 25 year old Kenmore washer/dryer and hope this LG stands the test of time for 25 years! Dryer fits comfortably next to the companion washer with extra room. It's quiet and efficient. Settings are easy to read and use. Dryer can be set for under 30 minutes or longer. The door opens in the front from left to right so keep that in mind if your left handed or placement of dryer. Vent is inside the dryer door opening which is cleaner than having it on the top as my old dryer did. I gave this a 4 star because I don't like the alarms on any of the new products and there doesn't seem to be a way to disengage the alarm, which sound like Anchors Away, I don't need my appliances singing to me!

    I would recommend this to a friend
  • Cons mentioned:
    No light

    Rated 4 out of 5 stars

    I wish.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this particular dryer as part of a matching set with the LG top loading washer. It is fine, but I wish..... 1. I wish it had a light inside. Thankfully my space is well lighted. If yours isn't, consider a different dryer. 2. I wish the "Normal" setting actually dried the clothes. There definitely has been a learning curve to this dryer. Permanent Press works fine. 3. I wish it had a pull down shelf style door so socks and stuff wouldn't leap out and land on the floor. I must always keep a laundry basket under the opening. Another learning curve. So, in sum, it dries the clothes but is not my favorite appliance ever.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficient, Quiet

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy order and delivery service. Bought dryer to go with matching washer that we’ve had for over a year. This set was recommended as one that is high quality (low repair needs) and it’s a good price point. I really like both the washer and dryer. They are replacing a 16 yr old set so this is my first go at a more electronic W&D set. My criteria is that it needed to be large, energy efficient, quiet, modern but not complicated. It checks all the boxes. There’s a more expensive model but I know I won’t use all the extra cycles so I wasn’t interested in spending more. The lint filter is large and well positioned.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity
    Cons mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Upgrades that are worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better upgrades I’ve done in a long time. Needed a new washer, so why not get a new dryer. I didn’t need to pay so much extra for the ones with the see through doors. This one is very good. Large capacity inside, easy to get to and clean the filter. The settings are good, very much appreciate the Wrinkle Care setting, it really helps minimize the wrinkles. Sometimes it doesn’t sense correctly and will turn off even when things aren’t fully dry, just use another setting. I got the delivery/installation and take away, that was worth it. Overall, I’d get this one again.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    Excellent dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very quiet and efficient dryer. It has many features, however we stick with the basic "Manual Dry" and set the time to suit ourselves. All we want is dry clothes, and this unit does the job. I would highly recommend this unit to family and friends. The service from Best Buy was terrific! We were continually updated as to the status of our order and delivery and the 'Geek Squad' guys showed up right on time. These guys were great! They quickly installed the unit and explained its operation. They made certain the machine was operating correctly, before leaving. I would highly recommend Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    No light

    Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am impressed with this dryer. The dryer is easy to use and offers just enough options for the various types of loads I dry. My clothes come out dry after one cycle. I bought this dryer to replace my Whirlpool dryer that only lasted 4 years. I'm hoping this dryer will last longer. The only negative thing I can say about this dryer is it does not have an interior light. My old dryer had that feature and it was really helpful since my dryer is located in my basement which has no natural light.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    No light

    Rated 4 out of 5 stars

    New Tech style dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has used this dryer for about a few months now and it has been easy and simple to use. It works great and is more slim than the Kenmore dryer we previously owned. The cycle end sound is a soft little medley, much more pleasing than the buzzer noise on older models. This model does not have a interior light, which I did not notice until after we purchased. Not a huge inconvenience, but would have been handy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Large capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is HUGE and dries my King size bedding on the first round. I have always hated electric appliances but this one actually gets the job done! Love it and the fact that it can handle large loads to get this dreaded laundry task overwith quickly. Doing less loads of laundry means less time to get it all done and put away!

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance, No light

    Rated 3 out of 5 stars

    Disappointed with Sensor Dry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had it to do over, I would not buy this dryer. The sensor dry does not work well unless you have a full load. When I do towels, no problem but anything else is an issue. My fitted sheets don't get dry around the elastic nor do my knit pants. Lingerie loads don't get dry. In fact, they had to replace the first dryer because nothing got dry on Low. Then I got the dryer I have now and still had damp spots on clothes. I messaged LG and they said to use manual dry. So why even have sensor dry if I have to use manual dry? My 20 year old dryer had sensor dry and it worked great no matter the load size. I actually lost features when my old dryer couldn't be repaired. If you do full loads all the time, it should be fine for you. I don't, so I'm not happy with it. Also, there is no light in this dryer. A dryer at this price level should have a light.

    No, I would not recommend this to a friend