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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 919 reviews

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91%
would recommend
to a friend
Page 1 Showing 1-20 of 919 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love LG

    |
    Posted .
    Owned for 1 month when reviewed.

    I bought this washer & dryer along with 2 other kitchen appliances and I am very pleased with all of them. The washer & dryer took some getting used to after upgrading from a 15 year old pair & im still figuring some things out, but so far I love all my new LG Appliances. The washer & dryer have every setting I need to wash & dry just about anything I need to. I really like the tub clean feature and the speed wash on the washer. The dryer has several settings as well including a speed dry, wrinkle care and freshen up. Best of all I shopped all over to find The best deal & nobody beat Best Buy. Especially after price matching and the 10% off sale when you buy 4 appliances. The in store associate who helped me & the delivery guys were so knowledgeable and helpful during my purchase as well. I would definitely recommend all my LG appliances and buying them at Best Buy.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Quick dring well worth it.

    |
    Posted .
    Owned for 1 month when reviewed.

    This dry does fantastic job dring Our clothes. We are a family of 5 adults. No second run needed. I also noticed that the lint trap even catches all the pet hair to the point my animals can’t wait to but more on the clothes.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    LG laundry set

    |
    Posted .
    Owned for 1 month when reviewed.

    This Lg set is replacing a brand new GE set that made horrendous noises! This one was rated one of the quietest so we exchanged them. A little more $ but well worth it! Love them!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    Posted .

    Matching unit to the top rated washer on consumer reports! Holds a ton of stuff and has great auto modes or you can even fine tune time and temp!

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Washer and Dryer

    |
    Posted .
    Owned for 2 months when reviewed.

    The drop off of the appliances and installation went very well. The appliances are great and working well. We are very happy with the purchase.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!!

    |
    Posted .

    Drys much quicker and my clothes seem to be more wrinlkle free too! Very pleased.

    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Doesn’t dry on regular cycle

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Only on quick dry does this dryer dry the clothes The BEST BUY INSTALLERS Left the connection with a crack At the connection to the wall Thus when the dryer is on It blows into the laundry room!!!!

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Drying cycles, Ease of use

    Rated 5 out of 5 stars

    Really happy with the matching set

    |
    Posted .

    I got the matching washer/dryer, and am really happy with them both. They have all the different settings I could want, but are still easy to use. They give pleasant notification-chimes when they start and finish, which are loud enough to let you know, but aren't annoying. They have a power button to turn them on; I don't know how much electricity that actually saves, but it's still nice. I like that they have cool lighted knobs to select a simple preset, but you can also change specifics for temperature/load size/etc.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wish.....

    |
    Posted .

    We purchased this particular dryer as part of a matching set with the LG top loading washer. It is fine, but I wish..... 1. I wish it had a light inside. Thankfully my space is well lighted. If yours isn't, consider a different dryer. 2. I wish the "Normal" setting actually dried the clothes. There definitely has been a learning curve to this dryer. Permanent Press works fine. 3. I wish it had a pull down shelf style door so socks and stuff wouldn't leap out and land on the floor. I must always keep a laundry basket under the opening. Another learning curve. So, in sum, it dries the clothes but is not my favorite appliance ever.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    LG dryer

    |
    Posted .
    Owned for 2 weeks when reviewed.

    My old dryer died. Time to get a new one. Very happy with this dryer. Love LG products. They have such a good rating. The dryer has a sensor that determines when you clothes are dry. Has a setting to keep turning the clothes if you cant get to them. Keeps them from wrinkling. Love the sound it makes when the clothes are dry. So may settings. I have found that its best to keep the temp that comes up when you choose your drying cycle. If not then sometimes you will have to run the dryer a second time. When I do leave the temp my loads come out perfectly dry.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Dries Really Well

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I switched from the Samsung dryer to this LG dryer as the Samsung came dented and scratched. This LG dryer is smaller and it fits in my laundry room better than the Samsung. The LG dryer dries clothes and towels quickly on the appropriate settings. I usually split my laundry into 2 loads for the dryer so I don't overload it. I haven't tried to dry the entire laundry at one time. I assume it would still work well, but would take longer to dry. Just make sure to inspect your appliance before the delivery guys leave.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Dry the first time!?!?

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This item was very highly rated on Consumer Reports and the performance has been fantastic. Bought this for my 88 year old aunt who loves the performance. "Dry the first time" she exclaimed! This along with the matching washer replaced a 20 year old washer and dryer. After she was taught how to use it by one of her grand children, she has started to experiment with different settings. This is someone who is afraid of change but these are easy to use! At first the installers did not switch the dryer door to go the correct way but just a few days later, they changed it with no charge!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good

    |
    Posted .
    Owned for 8 months when reviewed.

    I like this machine I had to switch from my gas dryer which I loved to this electric dryer. The only issue I continue to have with it is it blinks d80 all the time. I contacted the company they put me in contact with someone and he kept telling me it was due to my vent being clog and it wasn’t the dryer. We had the vent cleaned and it still blinks this code so I’m not sure what’s the deal. So my clothes don’t always get dried all the way.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Dryer Installation Caution

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Excellent product and would purchase again. However, be sure during installation the vent hose is NOT in a bind or kinked in any way. The installers should check this. However, our installer did not check and we had service call because the dryer would stop. A great safety feature. As soon as vent hose was properly installed, dryer performs extremely well.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great purchase

    |
    Posted .

    We had a faithful Kenmore dryer for years, but parts for it were no longer available. I knew this LG dryer could never replace it -- but I was so wrong! This dryer has exceeded all expectations -- and I particularly like that it shows to the minute the drying time required. Also like that there's no longer a mixture of damp and dry towels when the cycle is complete. Great purchase--and Best Buy offered the fastest delivery time. Their installers arrived on time and within 15 minutes, the dryer was ready to use -- and the Kenmore taken away.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    3rd Times A Charm

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Unfortunately it took 3 times to get the dryer delivered in satisfactory condition. The 1st there was no dryer inside the metal dryer shell. The 2nd time it was installed damaged so when we started it the drum bounced all over the place. The 3rd time was a charm and we are very happy with it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good dryer

    |
    Posted .
    Owned for 1 month when reviewed.

    Its a nice large dryer. It doesn’t advertise or show a moisture sensor but it apparently has one as I restarted a load that was just a little damp and came back about 10 minutes later and the 57 minutes was down to 1 minute. That’s how my dryer with moisture sensor functioned. No complaints.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Sing Us A Song, for a Twofer

    |
    Posted .
    Owned for 5 months when reviewed.

    I purchased this based on a neighbor's suggestion as I was tired of researching units and hitting dead ends (so many poor / worrying reviews for electrical dryers). We're happy with it, but not enthusiastic. As my wife sings along with the song of this dryer's people, I always have to run loads through twice, minimum. The dryer sensor turns it off if you run it a second time because it thinks it's all dry enough even when the clothes feel like a moist day in Florida...or southern California...or really anywhere with days when walking down the street is like walking through pudding. It's dampish. So always twofers on the loads, which takes more time, and my wife can sing along. Everything else is pretty straight-forward on this unit, from the info on the touch buttons, to installation. WARNING: Make sure you get a cord because these units don't always come with one and they are specialty cords like most larger appliances. My delivery guy was kind enough to give me one he had in his truck, because there are still decent humans out there, you just have to look.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Drying cycles

    Rated 5 out of 5 stars

    I love my set

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Awesome very nice set was set on getting stackables but couldn't beat deal and capacity

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Easy to use and settings for everything

    |
    Posted .
    Owned for 7 months when reviewed.

    New dryer is an energy saver and time saver. Easy to use and a setting for every possible fabric. Sturdy and looks good.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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