Customer Ratings & Reviews

Hi, Brenda. Thank you for reaching out about your LG Dryer (DLEX8600BE) model. We understand the importance of getting clear, consistent support—especially when you’re trying to resolve an issue and end up being transferred multiple times.

One helpful step you can try is performing a power reset by unplugging the dryer for about 5 minutes and plugging it back in. This can help clear control‑panel or sensor‑related issues while we take a closer look at your case. You can also review additional guidance here: https://www.lg.com/us/support/product/lg-DLEX8600BE.AEBEEUS. We’d like to assist you directly and ensure your situation is properly reviewed. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help. ^Juvy

Hi Tina, thank you for sharing your experience with the LG DLEX8600BE dryer. We appreciate your feedback and understand how important it is for your laundry appliances to deliver consistent and effective results — especially when paired with a washer you’re happy with.

We’d love to take a closer look into the drying performance and help you explore settings or adjustments that may improve results. The DLEX8600BE offers multiple sensor dry cycles and options that can be fine-tuned based on fabric type and load size. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.

If you’d like personalized assistance or to share more details about your setup, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. - Avril

Hello there, Tracy. Thank you for bringing this issue to our attention regarding your DLEX8600BE dryer. We understand that it wasn't appropriately leveled and is shifting during operation. This can certainly be frustrating, and we appreciate your patience. You may access this link related to your concern: https://www.lg.com/us/support/help-library/dryer-leveling--20150994761756

To help resolve the issue, we recommend leveling the dryer by adjusting the front leveling legs. This can often help stabilize the machine and reduce any movement during operation. It may also be beneficial to ensure that the dryer is on a solid, level surface and that all four legs are in contact with the ground.

If you continue to experience problems after leveling, please reach out to our customer support team for further assistance. You can send us a private message on Social Media @LGUSSupport, and we'll be happy to assist you.

Thank you for your understanding, and we hope to help you resolve this issue soon!
—Avril

Hi, Jonathan. Thank you for reaching out. We understand your concern about the ongoing issues you’re experiencing with drying in your LG Dryer (LEX8600BE) model. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Here are some steps to help troubleshoot the drying issues: Ensure you’re not overloading the dryer, as this can impact drying efficiency. Large loads may require additional drying time. Make sure the lint filter is clean before each use. A clogged lint filter can reduce drying performance. For more help, visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If you need further assistance or have additional questions, please send us a private message on social media @LGUSSupport. We're here to help ensure you have a positive experience with our products. ^Juvy

Hi, Diego. Thanks for sharing your feedback on the LG Dryer (DLEX8600BE) model. We understand your concern about the delicate cycle doesn’t get your clothes fully dry, especially when it requires multiple cycles just to get the job done. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

A quick tip: check the load size and dryer settings, as they may affect drying efficiency. Try reducing the load for better airflow or ensure you’re using the correct drying level for the fabric. Also, check that the vent hose isn’t clogged. For more assistance, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.

If the problem persists, message us on social media @LGUSSupport with your details for further troubleshooting or escalation. We want to ensure your unit works perfectly. ^Juvy