Customer Ratings & Reviews
- Model:
- DLEX8600WE
- SKU:
- 6631158
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 7.3 Cu. Ft. Smart Electric Dryer with Steam and EasyLoad Door for its overall performance and ease of use. Many appreciate its quiet operation and sleek, modern design, as well as its effective drying capabilities and large capacity. The innovative dual-opening door and stylish satin black finish are also well-received features, though some customers have reported issues with the lint trap.
This summary was generated by AI based on customer reviews.
Love its design and functionality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and very user-friendly. I'm not too much of a tech-savvy. This one does the trick!
I would recommend this to a friendAn awesome (as usual) LG dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model has all the settings I need and does it's usual excellent job. LG all the way
I would recommend this to a friendWasher and dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So sexy when you buy the pair…doesn’t vibrate like crazy so can’t use it as a toy
I would recommend this to a friend- Cons mentioned:Lint trap
Do NOT buy if you want clean clothes!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After spending $2800, I had really hoped that I would love this new washer & dryer set. Unfortunately, I do NOT!! Quite the opposite. The clothes come out of the washer dirtier than they went in and covered in pet hair. Then when taking them out of the dryer, the pet hair is in big clumps all over the clothes instead of being caught in the lint trap. We have to vacuum the pet hair off of our dress clothes!! My previous 19 year old washer & dryer cleaned the clothes 100 times better than this new set. So now I am stuck with a washer & dryer that I hate!! I DO NOT recommend any one purchase this expensive set, if you want clean clothes!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Steve. Thank you for sharing your experience with us. We understand your concern about the LG Dryer (DLEX8600BE) model, especially given the significant investment you made. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
First, let's try a couple of troubleshooting steps to improve the cleaning results. For the washer, try using a pet-specific detergent and consider using the "Heavy Duty" cycle or adding a second rinse to help remove pet hair more effectively. For the dryer, make sure the lint trap is thoroughly cleaned and that the venting system is not clogged, as this can affect airflow and trap lint and hair. For more information, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790.
If these steps don't resolve the issue, please send us a private message on social media @LGUSSupport. We’ll be happy to assist you further with troubleshooting or arrange for additional support to get your washer and dryer working as expected. ^Juvy
Extremely satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worked excellent and the sales person was great to deal with
I would recommend this to a friendMust buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He abused. The Best Buy team did a great job with install.
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works perfect, very happy with the product
I would recommend this to a friendLG dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking dryer and through the first 3 loads it’s worked extremely effectively.
I would recommend this to a friendBeautiful set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves this dryer!!! It’s the most amazing dryer and washer set ever
I would recommend this to a friendreview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great buy for the money the transaction and delivery were smooth
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this . It's new a new style! A lot of choices!
I would recommend this to a friend- Pros mentioned:Overall performance
Dad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like it It is good Takes awhile to adjust from old one
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your positive feedback on the DLEX8600BE dryer. We're delighted to hear that you like it and find it good overall.
Adjusting to a new appliance can indeed take some time, especially when transitioning from an older model. We appreciate your patience during this process.
If you have any questions or need assistance with using your new dryer, please don't hesitate to reach out to us via private message on Social Media @LGUSSupport. Our team is here to ensure you have a seamless experience with our products.
Thank you for choosing LG. We value your feedback and are pleased to hear that you are enjoying your new dryer. We look forward to assisting you further if needed. —Mau
The best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best washer and dryer in the market faster and beautiful
I would recommend this to a friend- Cons mentioned:Lint trap
Rattling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer started rattling after 2 weeks. I’ve been on hold for over 30 minutes after a dedicated costumer service rep was reaching out to LG to see how to remedy the situation. I doubt they will return to the call now that it is after hours.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Patrick. Thank you for bringing this to our attention. It’s disappointing to hear that your DLEX8600BE dryer started rattling so soon after purchase and that you’ve experienced difficulties with customer service. We understand how frustrating this situation must be. To get this resolved, please send us a private message on social media @LGUSSupport. Our team will be happy to assist you and work towards a solution. We appreciate your patience and are here to support you. —Junel
Drier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great drier! Doesn't leave cloth wet or wrinkled.
I would recommend this to a friendVery disappointing poor communication and scheding
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually write reviews, but I feel compelled to share my recent experience with Best Buy. I recently purchased a washer and dryer, and due to their scheduling system requiring a delivery window of 7:00 AM to 7:00 PM, I had to take the entire day off work to receive the delivery. When the delivery team arrived (who were courteous and professional), they only brought the washer. I was shocked to learn the dryer was not included in the delivery — and worse, there was absolutely no communication beforehand to inform me of this. Had I known, I would have rescheduled the delivery to a more convenient time. I’ve always gone out of my way to purchase appliances from Best Buy, especially as a Totaltech/Total Rewards member, but this experience has made me question the value of that membership. A simple notification could have saved me a wasted day and a lot of frustration. Very disappointing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, SharonD. We understand your inquiry and appreciate you sharing your experience with the DLEX8600BE. While we're glad to hear the delivery team was courteous, we understand how inconvenient it must have been to experience a scheduling issue. Since this involves delivery and scheduling concerns, we recommend contacting Best Buy directly, as they manage those logistics.
https://www.bestbuy.com/site/lg-7-3-cu-ft-smart-electric-dryer-with-steam-and-easyload-door-matte-black/6573549.p?skuId=6573549
If you need any assistance with the dryer itself once received, feel free to send us a private message on social media @LGUSSupport. We're here to help! —Renzo
needing items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still have not received the washer or the dryer yet. Moved the delivery date twice now they are saying the middle of January we will see if it comes then!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. Thank you for reaching out about this. We understand the importance of receiving your new LG Dryer (DLEX8600WE) model and matching washer on time, especially when delivery dates keep shifting.
While delivery scheduling is handled by the retailer or delivery partner you purchased from, one helpful step you can try is checking the order status directly through their tracking portal or customer service line at 888-237-8289 to ensure the most up‑to‑date information. Once your units arrive, you can explore setup and care guides here: https://www.lg.com/us/support/product/lg-DLEX8600WE.AEWEEUS. For further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can take a closer look. ^Juvy
Poor performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dear BestBuy managers, Almost three months ago, I purchased an LG washer and dryer that were supposed to be among the best on the market. All I can say is that I am very dissatisfied with my purchase. The washer does not clean as it should; it leaves my clothes somewhat dirty. And as for the dryer, it not only fails to remove all the pet hair, but the fabric softener sheets I use also get stuck in the drum's openings, which are supposed to efficiently expel hair and lint. It’s unacceptable that I spent nearly two thousand dollars on these two machines and am experiencing worse performance than the machines I had before. What I am requesting is the replacement of both machines with ones that are more effective and intelligent. I hope to hear from you soon. I plan to visit my local BestBuy store in Vallejo, CA, to seek a resolution to my dissatisfaction. Sincerely, Carlos Somocurcio Leon
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Carlos. Thank you for reaching out and sharing your experience with the LG Dryer (DLEX8600BE) model. We understand your concern, especially after investing in LG appliances. We strive to reliable, high-quality products and ensure a smooth and seamless experience. For the washer, if it’s not cleaning effectively, there are a few things we can check, like load size, detergent type, or cycle selection. We also recommend running the Deep Clean cycle to help maintain optimal performance.
Regarding the dryer, pet hair can sometimes be difficult to remove entirely, especially if there’s a heavy buildup, but we do have tips on improving lint removal. Also, fabric softener sheets getting stuck could be due to the type of sheet being used or the positioning within the drum. For quick help, you may visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. To best assist you, we recommend that you reach out to us privately so that we can review your concerns in more detail and provide troubleshooting steps, or arrange for a technician to assess the units. Please send us a private message on social media @LGUSSupport, and we will work to resolve this matter swiftly.
We appreciate your patience and are here to help. ^Juvy
Unfortunate happenstance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortanetly the control board was shot upon opening the box but if it worked as good as the washer it would of been a great products
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, MatthewB. Thank you for sharing your experience with us. We understand your inquiry regarding the control board issue you encountered with your DLEX8600BE dryer upon opening the box. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-7-3-cu-ft-smart-electric-dryer-with-steam-and-easyload-door-matte-black/6573549.p?skuId=6573549
We appreciate your patience. —Renzo
Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy customer service is the absolute worst. They screwed this up twice now.
No, I would not recommend this to a friend