Customer Ratings & Reviews
- Model:
- DLEX7900BE
- SKU:
- 6329779
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 7.3 Cu. Ft. Smart Electric Dryer's overall performance, large capacity, and ease of use. Many appreciate the dual opening door and find the dryer operates quietly. The steam feature is also well-received, and users report that the dryer performs as expected.
This summary was generated by AI based on customer reviews.
Bad experience with water leaking
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience with water leaking. It takes forever to dry.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sachin. Thank you for sharing your experience with the LG Dryer (DLEX7900WE) model. We're sorry to hear about the leaking issue and the unit's drying performance. We strive to provide reliable, high-quality products that meet your needs. Please visit https://www.lg.com/us/support/video-tutorials/water-leaking-on-the-floor-CT10000010-20150595878295 and https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Not Happy.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door doesn’t open both ways. A week after installing. Support sucks.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chris. Thank you for reaching out and for taking the time to review your LG Dryer (DLEX7900BE) model. We understand how frustrating must have been for you to encountered issue caused by the door on your appliance not opening both ways, especially so soon after installation. This is certainly not the level of quality and performance we aim to deliver. We wanna help you out to resolve this issue promptly, please visit this link: https://www.lg.com/us/support/help-library/troubleshooting-the-door-not-opening-or-closing-CT00000305-20152621432718. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products and services. ^Juvy
Super noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy rattling cheap metal when in operation. Had it looked at under warranty and were basically just told it's a cheap piece of junk and should have gotten a whirlpool.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Couldn’t get it delivered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the third rescheduled delivery, I cancelled my order.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback regarding your experience with the LG Dryer (DLEX7900WE) model. We understand how frustrating it can be when delivery expectations are unmet, especially after multiple reschedules that lead you to cancel the order. Please know we strive to provide reliable and efficient delivery service, but unfortunately, we have fallen short of your case. We assure you that we take your feedback seriously and will use it to improve our processes and service delivery.
If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Flow Sense is Terrible
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flow Sense stops dryer all the time even though our vents are clear. Going to give away!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Rodney
We're truly sorry to hear about the difficulties you've faced with the Flow Sense feature on your LG Dryer. This is certainly not the experience we aim for with our products, and we apologize for any inconvenience caused.
We understand your frustration, and we'd like to assist you further. Please reach out to us via Facebook or X (Twitter) @LGUSSupport, and we'll work on finding a solution for you. Thank you for bringing this to our attention, and we appreciate your patience. —Kai
Poor service from LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace the washer and now the dryer wifi adaptor is malfunction. Getting LG to understand how wifi works is trying to teach a tolder how to use the toilet.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your dryer. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Very disappointed considering the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Virtually worthless. You can fill it less than half full and iit will still take hours to dry clothes. Took nearly two hours on a medium weight king sized comforter.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Won’t dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a second dryer to replace the first that wouldn’t dry the clothes and this one is not drying the clothes either. Very disappointed!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Best Buy saves the day!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks nice but our unit starting making a noise after a week. Thank you to Best Buy for a no questions asked replacement in the first 2 weeks.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Cannot use sidekick/pedestals
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid machine if you want pedestals like storage drawers or SideKick Twinwash washer
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
6 attempts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in with damage when tried to get mater at hand fixed it took 6 attempts
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Problem
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having issues with a loud vibrations sound, having to replace
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Still great after 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dryer when our very old one died and it’s been fantastic. My son has allergies, but I’m very particular about my clothes, so being able to steam specific ones in wonderful. I use the refresh feature more often than expected and the app. We don’t have the matching washer, but i love being able to check how much time is left and start the dryer without walking across the house. We’re buying another one for our daughter.
I would recommend this to a friend- Pros mentioned:Door, Noise level
Great dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had it for a week now and this is replacing our previous LG Dryer that lasted a decade before starting to squeak from the belt. So far this is running nice and quiet with no issues. We love the dual open door for adding items to the load.
I would recommend this to a friend Expensive Disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this dryer 8 months & experimented with it a lot. It runs so hot it's hard on clothes, especially cotton & items with elastic. It has many cycles & heat settings, but the only auto-cycle with low heat is Delicate. (And low is pretty warm.) The heat settings on auto-cycles cannot be adjusted. That means using Delicate for everything except for towels. The steam feature is good for freshening on Permanent Press, but because it has to get the clothes so hot, I seldom use it. The steam connects to the cold water supply and relies only on the hot air in the drum, thus the high heat. It can leave clothes spotted or set wrinkles that then require ironing. I wanted to like this dryer, but I will buy something simpler next time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! Thank you for sharing your experience with the DLEX7900WE dryer. We understand how frustrating it can be when a product doesn’t align with your expectations, particularly with issues like heat levels and limited cycle customization. We also acknowledge your concerns about the steam feature and its impact on clothing, and we appreciate your detailed observations.
Your feedback is invaluable to us as it helps us identify areas where we can improve. We’d love to explore options to enhance your experience and ensure you’re getting the most out of your dryer. Please send us a private message via @LGUSSupport so we can provide tailored support and discuss possible solutions.
We appreciate your patience and look forward to assisting you.—Junel
Great dryer, but easily dented.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works well, easily dented though. After installation I leaned over the top to see if there were any leaks behind my washer, and leaned over to make sure the dryer hose wasn't kinked once pushed back, and the whole top dented in. I tried to take it apart and push it back out but you can still see the dent, and it's been 3 years so we've just left it dented in. Do not lean across the top, or set anything heavy, there is no internal bracing to keep the top from caving in. Otherwise works perfectly. no issues with the touch buttons (unlike our washer). Love how the door swings either down, or sideways/normal.
I would recommend this to a friend- Pros mentioned:Capacity
LG Steam Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer, large capacity and dries clothes efficiently.
I would recommend this to a friend - Pros mentioned:Dryer performance
Great Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so quiet, dries really fast, even plays a catchy tune when the cycle is done. It senses when the clothes are dry and stops.
I would recommend this to a friend - Pros mentioned:Door
Best Washer and Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love, love this washer and dryer. It has a huge tub and the door opens both ways is so cool.
I would recommend this to a friend Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I love the door. They only complaint is there will hardly be any lent and it signals a problem with the lent catcher
I would recommend this to a friend