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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 194 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door for its overall performance, quiet operation, and effective drying capabilities. Many appreciate the innovative door design, ease of use, and large capacity. While the smart features are also well-received, a few customers have expressed concerns about the lint filter design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 194 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Large capacity. Clean look.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and senses load size. Nice clean look. I miss some of the more manual buttons though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drum light

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased 2 weeks ago. The drum light does not come on upon opening the door, the light only comes on when the drying cycle is complete or pressing the on button. The light should come on automatically when opening, bad design, thinking about returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Dryer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer looks very good, works very, and has good features!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but can be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and does a great job but sometimes the towels are still a little wet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, still have to try all the features and see how I like it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great delivery service Great set up and haul away

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer not only looks great…It’s quiet & extremely efficient. LOVE!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Washer and Value on Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when on sale for LG washer, runs quiet so far. Will see how it goes, got the warranty just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    A+++++

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase! Clothes actually dry compared to the whirlpool we used to own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning curve on how to use but now awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it now but it took a minute for us to dry things properly. Our old dryer was super old so the new touchscreen and things were hard for us to learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy looking dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful and worth the wait. The dryer is great it. It has a lot of options that makes It easier to dry your clothes. And it makes my laundry room look beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Looks very nice on my laundry room. Excellent brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, high capacity dryer with great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only done 10 loads so far, but the machine is incredibly quiet and efficient, with great ergonomics (the front door opens both top down and left to right). AI mode takes away the guessing, and the capacity is impressive. The matte black finish is also very slick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this machine! Efficient amd reliable

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Works as it should!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy & thorough drying. Lint compartment easy to clean. No complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price we paid and The clothes dries fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was excellent at all times so happy with he’s expertise I will go back and I will ask for him

    I would recommend this to a friend
  • Cons mentioned:
    Lint filter

    Rated 1 out of 5 stars

    Terrible New Design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this model. The lent collection area will catch any drawstrings and damage your clothing. LG claims it is normal, but it isn't. I have never had this issue with any of my old dryers until now. My old LG dryer worked great, but the new model is faulty.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mel. Thank you for sharing your experience with your LG Dryer (DLG8401WE) model. We understand the importance of having a dryer that protects your clothing and operates the way you expect, especially when it comes to items with drawstrings or delicate fabrics.

      One helpful step you can try is checking the lint filter housing and surrounding area to ensure the filter is fully seated and that no fabric is catching on an edge or lifted corner. Running a quick test cycle with a smaller load can also help determine whether the issue is related to airflow or how items are moving inside the drum. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749. We’d like to take a closer look at what’s happening with your unit. Please send us an email at [email protected] so our team can assist further. ^Juvy LG

  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy my last lg washer lasted 18yrs I hope the same for this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our 20 yr old front load Siemens w/d combo with a new top load LG w/d. Was leary about LG but after reading reviews and a recommendation from our family, we decided to purchase both. Very easy installation and operation.

    I would recommend this to a friend
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