Customer Ratings & Reviews
- Model:
- DLG8401WE
- |
- SKU:
- 6573545
Customer reviews
Rating 4.6 out of 5 stars with 195 reviews
(195 customer reviews)Rating by feature
- Capacity4.9
Rating 4.9 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door for its overall performance, quiet operation, and effective drying capabilities. Many appreciate the innovative door design, ease of use, and large capacity. While the smart features are also well-received, a few customers have expressed concerns about the lint filter design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
LG Critique
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend the LG washing machine and dryer recently purchased. The number of options for the type of wash and capacity required is "spot on", for my family's needs. Thank you Best Buy and LG.
I would recommend this to a friendRated 5 out of 5 stars
Contractor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its always a pleasure to work with you guys and your knowledge and experience is very much appreciated
I would recommend this to a friendRated 5 out of 5 stars
Very good dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works great - love the dual action door and it's large enough for bedding.
I would recommend this to a friendRated 4 out of 5 stars
Got a new dryer, got wet clothes, dryer won't open
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I will like this dryer. Presently there is a problem with the door. It doesn't open all the way. A technician is supposed to come next Thursday (1 whole week wait) to fix it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Satisfaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the features in this product and the would recommend this to anyone for quality
This review is from LG - 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
LG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience in the store with purchasing this item. Excited to receive it
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Considering the store was really busy we received excellent service
I would recommend this to a friendRated 5 out of 5 stars
Dryer works great.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Dryer, easy to operate. Definitely a game changer. No issues
This review is from LG - 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Ordered pending install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not gotten it yet but excited to have installed
This review is from LG - 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, new technology, will recommend to buy.
I would recommend this to a friendRated 5 out of 5 stars
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable salesperson. Many choices. Happy with our purchase
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and Easy to use. Would strongly recommend
I would recommend this to a friendRated 5 out of 5 stars
Best Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer!! The fact that you can open it up any way that you want is amazing!!
This review is from LG - 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
This dryer is the best! It will dry really fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love, love this dryer!!! it dries so fast! Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Gas dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with best price with bundle package and Energy, saving
I would recommend this to a friendRated 4 out of 5 stars
Easy load and quick drying
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great companion dryer to the washing maching. Easy to load clothers.
I would recommend this to a friendRated 4 out of 5 stars
Great Dryer and Service at Dearborn MichigAn store
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new dryer, and the Best Buy team was amazing helping me decide which dryer
This review is from LG - 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dryer very nice and it’s very energy efficient
I would recommend this to a friendRated 3 out of 5 stars
ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer does not always stop when clothes are completely dry. And on delicate cycle does not always completely dry.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Marley. Thank you for sharing your experience with us regarding your LG 7.3 Cu. Ft. Smart Gas Dryer with EasyLoad Door. We understand your inquiry regarding the drying consistency and the sensor performance on the delicate cycle. To help ensure even drying, we recommend cleaning the moisture sensor bars inside the drum with a soft cloth and a little rubbing alcohol to remove any fabric softener buildup.
https://www.bestbuy.com/product/lg-7-3-cu-ft-smart-gas-dryer-with-easyload-door-alpine-white/JJ8VPZQZW8
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Rated 2 out of 5 stars
take a better look before saying somethings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installer showed up on time went to put dryer in told your vent pipe wont work I should return it and get a refund went to put washer in saw a white spot on valve told it was leaking put washer in corner and crew left I inspected valve cleaned it check operation no leak found installed myself and one hose was wrong size should inspect better before saying some things
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand the issue you’ve faced, especially with the installation and the issues you encountered. For the vent pipe and washer valve concern, it’s important to address any installation or fitting concerns directly with the store or the service provider, so we recommend reaching out to Best Buy Support for further assistance.
They’ll be able to help resolve the situation and ensure you receive the proper service. You can contact them directly at the link below:
Best Buy Support & Customer Service: Best Buy Support & Customer Service - https://www.bestbuy.com/support
If these steps don’t improve the issue, please reach out to LG US Support via social media @LGUSSupport for more assistance. We truly appreciate your support and are here to help! —Renzo



































