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Customer Ratings & Reviews

$899.99
Save $350
Comp. Value: $1,249.99

Customer reviews

Rating 4.7 out of 5 stars with 72 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 7.3 Cu. Ft. Smart Gas Dryer with Sensor Dry's overall performance, noting that it does laundry great. Users appreciate its quiet operation and ease of use. The large capacity is also seen as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-72 of 72 reviews
  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this LG combo and good seri and delivery from BB

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is great barely make any noise. But the vent inside the dryer is turning black.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Liny. Thank you for sharing your experience with the LG Dryer (DLG8201W) model. We’re glad to hear the unit is running quietly, and we appreciate you letting us know about the vent discoloration.

      For this model, one helpful step is to inspect and clean the lint filter and exhaust duct. A buildup of lint or residue can sometimes cause dark marks inside the vent area. Remove the lint filter, wash it with warm soapy water, and let it dry completely before reinserting. Also, check the exhaust duct for any lint accumulation or residue and clean it thoroughly. You can review more guidance here: https://www.youtube.com/watch?v=Di3tBysybNk. If the discoloration continues after cleaning, please send us an email at [email protected] so we can support you directly. ^Juvy LG

  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store canceled my order in error. Then waited another week for a delivery and they had the wrong dryer on the truck. Went out to store as now 3 weeks had passed and was treated in a most unpleasant way by manager

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Wickham. Thank you for reaching out about your LG Dryer (DLG8201L) model. We understand how important it is to have a hassle-free and accurate delivery experience. For assistance, you might want to check your updated order status through your retailer’s online account; it can help confirm the right model and make sure the next scheduled delivery matches what you originally got. If you want to follow up on your purchase, feel free to contact Best Buy customer service at 888-237-8289. And if you need any more help, just send us an email at [email protected]. We’re here for you! ^Juvy LG

  • Rated 1 out of 5 stars

    Dislike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate this dryer. It takes longer to dry my clothes, and I have to turn it on twice. Then when the dryer feels like they’re dry enough, it stops. When I check the clothes, they are still damp.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Lewis. Thank you for sharing your experience with the DLG8201W. We understand how important it is for your dryer to perform efficiently, and we appreciate your feedback—it helps us continue improving our products and support resources.

      Extended drying times and damp clothes can often be linked to airflow issues, such as lint buildup or vent blockages. You may find helpful troubleshooting steps on our LG Dryer Support Guide which covers common causes and solutions for drying performance https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.

      If you’d like to share more details or need further assistance, feel free to email us at [email protected] and our team will be happy to help.

      -Avril LG

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity on this dryer is great. It keeps our clothes from getting tangled & allows for better air flow while drying. It is well built & the motor is also quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    LG for Me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Sleek looking and easy to operate. Hopefully it will last as long as my old pair of LG washer dryer 15yrs and counting which I've given to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    High quality for a reasonable price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality dryer. The settings / touch interface is easy to use. The dryer filter (lint screen) captures a good amount of lint and is easy to clean. It's great for drying towels and bedding as well due to the large capacity/size of the drum. I totally recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good Dryer !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality constructions... Quiet... Settings/operation good/easy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing looks luxurious too. Noise is handble... i recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my new dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new dryer is so much larger than the very old one it replaced so I can finally fit and dry my huge king-sized comforter with no problem! It looks and functions beautifully. It has numerous settings, but it is not overwhelming, easy to navigate, and can be set remotely via the app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works as advertised and the lint basket catches lint better than my old dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and does a great job. Large capacity to dry all the clothes.

    I would recommend this to a friend
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