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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.8 out of 5 stars with 92 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, design, and ease of use of the 7.3 Cu. Ft. Smart Gas Dryer with Steam and EasyLoad Door. Many appreciate its drying performance, capacity, and quiet operation, with some also noting its connectivity features. However, a few customers have mentioned concerns about the door design. Overall, the dryer seems to be well-received for its functionality and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-92 of 92 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Michele hansen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love . Fits tons of clothing and simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, a good quality dryer. Delivery and installation were done quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Best Buy rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product make Landry cool. Looks nice fits perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The matte look is a great look and puts the laundry room together so great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most amazing washer and dryer. My clothes look new. I didnt know a washer and ryer could be so great. So happy woth this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    door

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large capacity, door swings upper down or sideways

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Lg Number one

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I ever have LG always make the best of the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer! So many options to choose from. I love that you can operate it remotely. It also notifies you when it’s done drying.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Dryer door does not not shut properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and about a month later the door wont shut on it. Had to go through the nightmare process of contacting LG support. I regret purchasing this. The door opens two ways. Which basically gives it two ways to break i guess. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand that the door issue with your LG DLGX8601BE dryer has been frustrating, and we apologize for any inconvenience you faced during the support process. Your feedback is important, and we'd like to help resolve this concern. For the door not shutting, one possible step is to check if the door is properly aligned and ensure that there’s no debris or obstruction preventing it from closing fully. We’d love the opportunity to assist you further—please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience and understanding. —Renzo LG

  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and the technology is great! The smart load is an awesome feature

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad service. They didn't know how to connect the dryer. They told me the parts they received weren't the right ones and sent me to buy others. When I returned, they were gone. I ended up using the parts they brought, and they worked. THEY DIDN'T KNOW HOW TO USE THEM

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Javier. Thank you for sharing your experience with your LG Dryer (DLGX8601BE) model. We appreciate the details you’ve provided about the installation process.

      For proper dryer setup, the gas connection kit and venting parts included with delivery are designed to work with this model. A helpful step is to ensure the exhaust duct is securely attached and not kinked, as correct venting is essential for safe and efficient operation. You can find more guidance here: https://www.lg.com/us/support/product/lg-DLGX8601BE.AEBEEUS. If you’d like further assistance with confirming that all connections are secure and properly installed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can support you directly. ^Juvy LG

  • Rated 5 out of 5 stars

    Best washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent service i would definitely purchase again

    I would recommend this to a friend