Customer Ratings & Reviews
- Model:
- DLGX8601BE
- SKU:
- 6573558
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the overall performance, design, and ease of use of the 7.3 Cu. Ft. Smart Gas Dryer with Steam and EasyLoad Door. Many appreciate its drying performance, capacity, and quiet operation. Some customers have mentioned the door's functionality as a potential drawback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Dryer door does not not shut properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this and about a month later the door wont shut on it. Had to go through the nightmare process of contacting LG support. I regret purchasing this. The door opens two ways. Which basically gives it two ways to break i guess. Do not recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that the door issue with your LG DLGX8601BE dryer has been frustrating, and we apologize for any inconvenience you faced during the support process. Your feedback is important, and we'd like to help resolve this concern. For the door not shutting, one possible step is to check if the door is properly aligned and ensure that there’s no debris or obstruction preventing it from closing fully. We’d love the opportunity to assist you further—please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience and understanding. —Renzo
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and the technology is great! The smart load is an awesome feature
I would recommend this to a friend- Pros mentioned:Overall performance
Great Product but not from Best Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchsased and confirmed by Best Buy twice and got cancelled twice as "out of stock" even though they said they had it and gave me delivery date and confirm... have all the backups. It is an amazing product... Got it from Lowes and got delivered within 2 days!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Raffi. Thank you for sharing your feedback with us. We understand your experience with the repeated cancellations of your LG Dryer (DLGX8601W) model order from another retailer, even after receiving delivery confirmations. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
It’s awesome to hear that you managed to snag your desired dryer from another retailer! Just a little tip: it’s always a good idea to double-check the stock directly with the store or online platform you’re buying from, especially after those initial confirmations, to avoid any surprise cancellations.
If you need any more help, feel free to drop us a private message on social media @LGUSSupport. Our team would love to help you find some solutions. ^Juvy
Bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad service. They didn't know how to connect the dryer. They told me the parts they received weren't the right ones and sent me to buy others. When I returned, they were gone. I ended up using the parts they brought, and they worked. THEY DIDN'T KNOW HOW TO USE THEM
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Javier. Thank you for sharing your experience with your LG Dryer (DLGX8601BE) model. We appreciate the details you’ve provided about the installation process.
For proper dryer setup, the gas connection kit and venting parts included with delivery are designed to work with this model. A helpful step is to ensure the exhaust duct is securely attached and not kinked, as correct venting is essential for safe and efficient operation. You can find more guidance here: https://www.lg.com/us/support/product/lg-DLGX8601BE.AEBEEUS. If you’d like further assistance with confirming that all connections are secure and properly installed, please send us an email at [email protected] so our team can support you directly. ^Juvy
Definitely worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. We have had this machine a couple years now and it works great. Not one issue and dries the clothes, even pretty large loads, in a quite reasonable time. Definitely would buy this machine again.
I would recommend this to a friendDaughter loves it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer for my daughter. She absolutely loves it. She knows when her laundry is done because it notifies her on her phone. That’s her best feature lol
I would recommend this to a friendBest washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and excellent service i would definitely purchase again
I would recommend this to a friend
