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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1051 reviews

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Rating by feature

  • Capacity

    Rating 4.1 out of 5 stars

  • Dry Time

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the 7.4 Cu. Ft. 12-Cycle Smart Wi-Fi Electric SteamDryer's performance, ease of use, and quiet operation. Many appreciate the steam function and the dryer's capacity. While some found the control panel difficult to read in low light and the price high, the positive feedback on drying performance and features outweighs these concerns. The Wi-Fi capabilities are also a plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,051 reviews
  • Pros mentioned:
    Dryer performance

    Rated 4 out of 5 stars

    Bought Combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works well, like the many options and loud chime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the W/D as a set, I love both! The steam feature is great for not only sanitizing clothes, but also to "freshen" up . The dryer does seem to take a bit longer to complete drying than other dryers I have owned, but worth the wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dries fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought the sensor dry was not working right, the clothes usually ended up damp. I then discovered it is very important to only dry loads with like items. So far now all loads come out dry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this dryer. Smaller than our older GE model. The only issue we're having after our purchase of it a year later is that it no longer drys completely on the first dry setting we have found ourselves rising the heat setting; which isnt a major issue.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer for everyday drying clothes and is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Lg dryer. I absolutely hate my old dryer from just about day one it was a GE. I am so happy that I decided to go with an LG dryer to go with my LG washer. I have nothing bad to say about this dryer all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Clothes Dryer for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to Best But Outlet. Lots of electric dryers for sale. The one we got was a demo so in perfect shape but not in a box. They assisted in loading it in our vehicle. Very professional service and knowledgeable of the products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well Wish It Matched

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works pretty well, but I wish it matched better with our LG washer that is just a few years older. The main objection I have on this one is that to change something like the time, you have to hit the button once for each minute you want to change it. There's no speed-up mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value with lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this dryer works well. The steam dry feature is great to help prevent wrinkles in clothing and sheets. The Energy Star rating is a double edged sword as it seems to take longer for clothes to dry. Despite this, the features are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sensors are annoying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensors aren’t accurate at all-to get clothes dry you have to manually add a second cycle for “speed dry” and adjust the temp. The sensors for the other cycles think everything is dry when they are still significantly wet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worthless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer and dryer set from BB in March 2020. I’ve had a solid 5 months of heavy use to realize that I absolutely HATE them. They are worthless. I have to rewash loads constantly, even using the 2 1/2 hr extra dirty cycle. First off, it does not use enough water, and you can’t choose to use more. They use as little water as possible and call it efficiency. I call it extra work and time wasted. Also, do not try to use pods in this washer as your clothes will come out with a melted soap pod stuck to a wad of clothes. At first I thought I had done something wrong. Nope, happened a dozen more times before I just switched to liquid soap. I have it two stars for looks and quiet cycles. I also really like the wide mouth. Other than that, the washer doesn’t get my clothes clean. After two or three washes of the same load they are acceptable. I don’t have all day to get one load of laundry done. As for the dryer, the steam fluff option is a total joke. It doesn’t work. You can use a spray bottle to mist a load is any old dryer and get better results. It’s what I have always done. My biggest beef with the dryer is that you have to put it on super hot and extend the time to get the clothes to dry. Other wise the dryer shuts off while clothes are still damp and they get smelly. I would not take these if they were given to me for free. I spent a lot of time researching and they have great rating for reliability. So now I am stuck with this crummy washer and dryer that will never break down... great... nice to know I will be stuck with them for a long time to come. I purchased right before covid shut everything down. And they only give you 15 days from purchase to decide if you like them. So really by the time you get them delivered and installed, you have about 7 or 8 days to return them. And during a pandemic with everything closed and all the chaos that followed with hoarding, that is not realistic.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second LG washer. Gave our old set to our son. Like the quiet operation. Did not think the Wi-Fi enabled app would be useful but we love the reminder message sent to the phone Happy with our first LG. Really happy with the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first ever scream dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had LG washer/ dryer and have gotten greT service out of them , so When I moved into my new house I knew exactly what kind of washer and dryer I would be purchasing. Love them and the color is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love laundry now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer machine is awesome. It has so many great features that I actually enjoy doing laundry. It's efficient and simple to understand once you spend some time reading the manual and learning about all the neat things it can do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Dryer does clean work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Whirlpool dryer died and my wife scouted all of the best rated dryers online. The LG dryer we found in stock at Best Buy was a top rated dryer that has proven to as good as advertised. It works great and fits perfectly next to our LG washer. Gonna try the steam cycle myself real soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. No longer need the water tray from my old model. There is a water line hook for steaming. Also enjoy using the App to check on status of clothes and download cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer, reliable and big bin.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys clothes with ease, features an array of settings. Has a large capacity for bedding and towels. I would highly recommend and is stackable if you choose to stack it later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the washer and dryer bundle and really like it. This is my second LG W/D. A relative has my first pair and after 5 years, they’re still going strong! I highly recommend this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely happy with the dryer. I feel like things are dryer faster and towels are fluffier. I love the features and selections that are available. I’m very pleased with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has one flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has only one flaw which is the sensor that is used to stop the dryer when it thinks your clothes are dry but isn't. So most of the time it us better to set it on manual so it dries your clothes fully.

    I would recommend this to a friend