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WiFi setup headache for iPhone !Posted
Lg had terrible instructions for setting up washer and dryer on WiFi in SmartThinQ app using an iPhone No help whatsoever from lg. No video help either. iPhone has to be on the same 2.4ghz network washer is using to get on the network. Turn off cellular on iPhone as well. Also make sure mac filtering is not enabled or it won't work. I had created a guest network previously on 2.4ghz so it was easy to find. My att modem has dual radios 5.0 and 2.4 and washer could not get thru enrollment so I used the guest network which isolated the 2.4ghz. I spent a month scouring the internet and lg social media to no avail. An Att tech who came to check my home WiFi to make sure it was not the problem figured it out in 10 minutes. Lg needs to fix their instructions and have videos help for iPhone users. Very frustrating. I use the app bc I cannot hear the dryer from the garage. Very convenient to be able to add time to the cycle if can't get it. Great dryer otherwise. Lg get your act together!
I would recommend this to a friend