Customer Ratings & Reviews
- Model:
- DLG3471W
- SKU:
- 6529905
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 7.4 Cu. Ft. Stackable Gas Dryer with Wrinkle Care for its overall performance and appealing design. Users appreciate its drying speed and efficiency, large capacity, quiet operation, and ease of use.
This summary was generated by AI based on customer reviews.
Terrible product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer combo was a mistake it’s settings are off I hate it and regret purchasing also the dryer has ruined several peace’s of clothing I have had to through them out don’t use the high heat feature period
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Jayla. Thank you for sharing your experience with us. We understand that the settings on your washer combo are off and that the high heat feature on your DLG3471W dryer has caused issues with your clothing. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-7-4-cu-ft-stackable-gas-dryer-with-wrinkle-care-white/6529905.p?skuId=6529905
We appreciate your patience. —Renzo
Automatic settings suck.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer doesn’t dry well, everyone in my house complains the automatic selection doesn’t dry right. You have to go through the process of setting it on high heat and very dry. That’s stupid. The whole reason for using it,
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, FredW. Thank you for sharing your feedback on the LG Dryer (DLG3471W) model. We understand the frustration and inconvenience caused by your LG unit that hasn't been meeting your expectations and that you've had to resort to manual settings to achieve the desired level of dryness. This is not the level of quality we want our customer to experience. Please visit this link for basic trubleshooting: https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Good but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke on arrival and did not heat the dryer, had to replace
I would recommend this to a friendDon’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this , clothing always comes out damp no matter the setting . Have to go through three cycles of drying to not have damp clothes . I was away for work and when I returned it was passed the 15 of return . What a waste of money …very unhappy with this
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Wendy. Thank you for sharing your feedback about the LG Dryer (DLG3471M) model. We understand your experience with the drying performance of your unit.
We strive to provide reliable, high-quality products and ensure a smooth experience. A troubleshooting step you can try is to check the dryer's lint filter. A clogged filter can restrict airflow, which can cause clothes to come out damp. We recommend cleaning the lint filter after every load to maintain optimal drying performance. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. ^Juvy
A Very Sorry Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what I do or what clothes are drying, something always gets sucked to the lint trap. I'm concerned that's dangerous, but they surely wouldn't make something dangerous. So I'm sure I'm just worried about nothing. Things don't seem to dry too well.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Del. Thank you for taking the time to share your experience with LG Dryer (DLG3471M) model. We understand that having items get sucked to the lint trap can be concerning. While our dryers are designed to efficiently remove lint, we acknowledge that this issue may affect the drying process. Your safety is our utmost priority, and we assure you that our products undergo rigorous testing to meet the highest safety standards. Please reach out to us on social media @LGUSSupport so that we can address any specific safety questions you may have. ^Juvy
Broken and never got to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for a working dryer since 11/25. The one that was installed did not heat, after a geek squad rep came out and verified a sensor was broken, I am waiting for the replacement to be installed on 12/5 and hoping that this one works. Good feeling though, the tech didn't have a lot of parts on his truck for LG.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dryer (DLG3471W) model. We understand your concern about waiting for a replacement, especially when you've already encountered issues. We strive to provide top-notch products and excellent services to ensure a smooth and seamless experience. It’s great that a technician was able to identify the problem, and we hope the new dryer will meet your expectations. If you continue to experience issues, please don't hesitate to reach out to us for support.
For now, please keep us updated! You can send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. Your satisfaction is important to us, and we look forward to ensuring everything works smoothly for you. ^Juvy
Bad Motor Pulley after two months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could rate this a zero i would. Buyers remorse already. Two months in and already i have geek squad making repairs. Beware the motor pulley goes bad very quick
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you sharing your feedback on the LG Dryer (DLG3471M) model. Learning about the challenges you've encountered with your unit after such a short period was concerning. We aim to offer reliable, durable, and high-quality appliances. Your feedback will be shared with our teams to fix any issues and avoid them in the future. Please reach out to us on social media @LGUSSupport so we can assist you further. ^Juvy
Not happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damage was told it was inspected and that they try it out 'took it home sounded like all the bearing were scrapping
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for sharing your feedback with us. I'm sorry to hear about the damage to your product and the issues you encountered after being told it was inspected. It must be disappointing to have to deal with these problems. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
- Pros mentioned:Drying performance, Ease of use
Drier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The drier is so easy to use and haven’t had any issues with it. It does great at drying our clothes.
I would recommend this to a friend - Pros mentioned:Noise level
Lg washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 15 years from sears kenmore this lg is fantastic.as well as bought the dryer too. the clothes smell fantastic. It runs quietly and the dispensers r marked so u dont go overboard with ur detergent or fabric softener. I highly recommend these lg washer and dryer. They also r stackable even tho i did not stack them . Great product
I would recommend this to a friend - Pros mentioned:Overall performance
My 2nd LG Stack
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thorough and efficient. Last pair I bought was an LG stack. They have actually improved their product in the ensuing years.
I would recommend this to a friend - Pros mentioned:Overall performance
Washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer. Thank you. We haven’t had any issues with it this far.
I would recommend this to a friend - Pros mentioned:Overall performance
LG Washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. This perfectly fit my needs and gets the job done efficiently! Delivery guys were also top notch!
I would recommend this to a friend - Pros mentioned:Noise level
perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love that it doesn't make so much noise. no problem yet so good.
I would recommend this to a friend 1234
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is installed and working great. The service at Best Buy Blaine outlet was spectacular, particularly the manager. He was very professional and proficient in overseeing the dryer was processed in a timely manner. Very impressive.
I would recommend this to a friendLG Gas Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivered on time as scheduled. excellent, well built dryer
I would recommend this to a friendGreat Machine!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 15 year-old LG Washer/Dryer set with these new machines. Very pleased and hopefully we get the same longevity as the old set!
I would recommend this to a friendLG Gas Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. To top it off the service was great too.
I would recommend this to a friendWasted a day waiting for a defective item!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine came defective. The door could not be closed!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Dryer (DLG3471W) model. We appreciate your feedback, as it helps us identify areas for improvement.
We sincerely apologize for the inconvenience you experienced with your machine. We understand that waiting for a product only to discover it is defective can be incredibly frustrating. Your time is valuable, and we regret any wasted hours you may have endured. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you need further assistance on your unit, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. Your feedback is invaluable to us, and we are committed to ensuring a better experience for our customers in the future. ^Juvy