Customer Ratings & Reviews

Great Machine, works perfectly and Best Buy give a very good price, more than i wish

My first ever front loader dryer, best decision I ever made, love this dryer

Purchase this dryer to replace a 24 yr old dryer and to finally have a matching set. The tub is pretty big that I can put two or three small washes in for one dry. Just like the washer, the wi-fi feature is great. Setting up the wi-fi was exactly like setting up the wi-fi to the matching washer. If you don't have the washer, watch the You-Tube video. The app let it let's me know when it's done. Definitely worth it.

Overall this is a great dryer with so many settings. It is very quiet and energy efficient. Sometimes when it dries clothes, it doesn’t dry them all the way and we have to run it for additional time. This is probably due to the setting we put it on and we will mess around with it more to try to fix this issue. Overall, it’s amazing and I would recommend it. It can dry a huge king size comforter with no issues in about an hour!

I absolutely love it! I can only rave about all the features

Our family purchased a newly constructed home back in December 2024 and needed new appliances for our new home. We purchased an LG washer and dryer and refrigerator, a decent amount of coin spent with this company. Our washer was delivered damaged, which Bestbuy was able to exchange for another unit, but our LG dryer has been nothing but problematic from day one. We have had an error code (D80) show up on the display for the majority of loads dryed since delivery and installation. According to the manual (and online intel) this means the 80% of the ventilation/airway is obstructed, which therefore hinders the dryers performance, and may possibly damage the dryer longterm. There are steps (provided from LG and other online resources) on how to troubleshoot the issue to resolve the error code. We have tried everything listed, multiple times, to try to get this code to stop popping up and go away. Our lint trap and housing is free ftom dirt/debris, our laundry room is well ventilated, the vent hose is not pinched or kinked in any way, and the outside air vent port is visibly allowing air to exit. We checked everything. We contacted LG for assistance under warranty because we feel that there is a faulty sensor installed on our unit, which appears to be a common issue according to other purchase reviews. We contacted LG and did some quick troubleshooting with them; they then stated that before they'd send out a tech for support that we needed to have a professional vent cleaner come to our home and clean out our vents. They said that almost 90% of the time this error occurs due to a clogged vent. The said the'd reimburse use up to $100 for this service, if this was not the issue.... it's a brand new house that's been through multiple inspections (some I witnessed first-hand), I can see air exiting the exterior vent, and frankly a clogged vent is not the issue... also, this service will cost more than $100 dollars to have done. So... we are currently stuck with a poor quality defective dryer, LG is demanding that we pay extra money to have an unnecessary service performed to our home while their defective product is the entire problem, they wont pay for the full cost of the service they demand we have done before they do anything about the busted dryer, and we'll be forced to take time off work to have these multiples service calls performed. Could anyone buy a defective unit from any brand straight out of the box? Absolutely, it happens... however, LG's customer service is terrible, and this seems to be a fairly common issue with their dryers. These teo factors combined should make prospective buyers think twice. We spent a few thousand dollars on their products in one sitting and they couldn't care less, they pocketed our money and aren't concerned on how this impacts their customers. I will never buy another LG product, I regret giving them any business, and I hope you all save yourself the trouble, as you could easily get a dud just like us...

I bought this as a set. And they works great. I’ve had them for 3 months and no issues so far.

Remember when your old dryer would take forever to cycle through - and your clothes were still wet? Those days are gone with this beauty from LG. Adjust the dial to get the correct level of heat, and...NO MORE WET CLOTHES!

This is the best washer and dryer set I have owned. I can even wash and dry comforters for a king bed.

Multiple cycle options to choose from. I like getting notifications on my phone when the cycle is done. Great features!

The dryer is better than I expected it drys my clothes a lot faster than my old one and is much quieter

When I hear that wonderful jingle I run to this dryer to take out my clothes and put them on as soon as possible so I can feel that cozy, soft warmth. I particularly enjoy the variety of settings from quick dry to delicates.

Dryer works well and looks fantastic. Plenty of cycles that can be customized on the app... We have had no issues with it whatsoever. Menu/dial for settings is straight forward and works well. The app is actually functional and has additional settings. Additionally, because we have an LG TV, we get a banner when the laundry is finished. Seems silly, but allows you to get the clothes out and another load in the dryer without the downtime!

Great washer and dryer! Im so happy with my purchase! The whole process was seamless!

The product was exactly what I expected and delivery was on time and efficient

going online and ordering this dryer was the easiest thing to do. Most products are not in store these days so perfect. I have used this for a month at my home and absolutely love it. WiFi connection with this works amazing. We are truly blessed with convenience.

I love all the options on the dryer. The steam option leaves items very soft feeling. The drying time is much less than any dryer I have ever used before.

I have had a washer/dryer of this brand before but it was the mounted. I enjoyed while I had it, so I decided to buy the separate one of the same brand. The time I had it before it always worked perfectly, and I appreaciate that very much.

This dryer is very simple to use but there was a bit of a learning curve. I found that the Normal setting wasn't sufficient for a large load of mixed clothes that includes heavy items like sweatshirts, but the Heavy setting has worked well. Lint screen very convenient to access. All in all, happy with this purchase so far!

I looked at so many washers and this one just blew me away. It is stunning to look at the LG is a champ in the appliance department. In our previous house, our washer and dryer were both LG.