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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1670 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,670 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent brand and excellent dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG machine! In my NY home I have a Samsung washer and dryer and I would never buy another one from that brand after I got my LG washer. So it was easy when selecting a dryer to go with the same brand: It works perfectly with great options to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and would highly reccomend to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a dryer. It seems to be running as expected. The installation was professional and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earns it’s reputation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as I had hoped. Quiet as a mouse. No regrets!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in BestBuy and LG unwillingness.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third LG dryer that was bought in our family recently. One set a year ago and another 2 months ago, both for my children. My two children's LG dryers are smooth and quiet, unlike the LG I purchased for myself. My dryer makes the strangest sound, a disturbing rhythmic cycling sound at one particular spot with every revolution of the drum. BestBuy does not offer warranty or repair services, so referred me to the manufacturers customer service line. They will do nothing, not even send someone out to check what is causing this noise unique to this one out of the three recently purchased in our family.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, MichaelMachos. Thank you for sharing your experience with us regarding your LG Stackable Smart Electric Dryer. We understand your inquiry about the rhythmic cycling sound you are hearing during operation compared to your other units. We value your feedback as a loyal customer.
      https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-smart-electric-dryer-with-steam-and-built-in-intelligence-black-steel/J7G564PZY8
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well very efficient highly recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer Best buy best price and service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dropping the ball

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer work great after I had to run around and get piece to stack when delivery people show up unannounced without the piece I did pay for and was in stock and they forgot to bring nice when the “free” delivery and installation only drops off item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer seems ok so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is ok so far. We’ve had this dryer for about a month. I really like the steam feature, it works and cuts way down on wrinkles and the need to iron. I’m still getting used to the settings and loads are not drying as quickly as I’d like, but it may be due to my getting used to the various heat levels. I’m being cautious and setting things fairly low for clothing as I do not want things to shrink.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great washer and dryer set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for anyone looking to skip the reviews and get an awesome washer and dryer set that fits all your needs. Pedestals are wonderful as well. Buyer beware have extra hands when lifting/installing the washer IT IS HEAVY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and several dry cycles

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries 5 bath towels in one hour Love the steam cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam is the best way to dry to take wrinkles out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer, we love the steam portion of the dryer. Main reason we bought this dryer was because of the steam. Be had a Kenmore that finally stopped after 12 years and we used the steam portion on this dryer so we knew we had to have a dryer that had Steam and LG and Kenmore are made by the same company.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was awesome and the product delivered as advertised! A plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had for about a month and really like it. Drys well if on the proper setting, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    size works great in my small laundry room And the white looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for our older LG machine. It has proven to be quieter and more efficient than the previous model. We're very pleased with the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking machine that is super easy to operate. Very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Replacement!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old set and works perfect! No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying, lots of features, so many that I haven’t even used them all yet. It is quick, efficient and works well. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i like about the dryer is that, it’s drying time is less what the other normal dryers would do. And you can connect it to your phone.

    I would recommend this to a friend