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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1670 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,670 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Huge improvement from older set. Esay to use

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 4 out of 5 stars

    Good buy and just perfect dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dryer and works as expected. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precise drying that doesnt ruin clothes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember when your old dryer would take forever to cycle through - and your clothes were still wet? Those days are gone with this beauty from LG. Adjust the dial to get the correct level of heat, and...NO MORE WET CLOTHES!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Ms. Francis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer and dyer!!! It washes and drys great and the delivery service guy was wonderful and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this LG product. It's quiet, efficient and the quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice clothes fryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy to use, I like the WiFi notification to my phone. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart and worth your time!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very good. Still learning how to use all the cycles/options that make this dryer so cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is one awesome dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I hear that wonderful jingle I run to this dryer to take out my clothes and put them on as soon as possible so I can feel that cozy, soft warmth. I particularly enjoy the variety of settings from quick dry to delicates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Works great. Happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Design - Great Performace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! Quality and look are fabulous! Performance is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY NEW LG DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually it was initially our dryer that stopped working. But after 17 or 18 years, we decided to make a dual purchase so the pair matches and we'll remember easier in the future how long we've had them. So far so good with our new purchases. Similar to the washing machine, I like the fact that it offers more settings than our last one and I believe they are more energy efficient as well. They occupy the same space so nothing else out of the ordinary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Easy Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy auto everything. Let the machine do the thinking. Let the machine do the work.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Works nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like both washer and dryer of LG. It is considered the best selection so far in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a coin operated machine in an apartment to this wonderful machine. Exceeded all expectations!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good no issues and not loud whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Best I’ve had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Drys clothes quick and effectively. I surely wasn’t used to such a quality dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Enjoy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. quite and has a lot of features. WiFi connection is a bonus. Nice to keep track of your laundry.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Read before buying... LG dryers are a poor gamble.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family purchased a newly constructed home back in December 2024 and needed new appliances for our new home. We purchased an LG washer and dryer and refrigerator, a decent amount of coin spent with this company. Our washer was delivered damaged, which Bestbuy was able to exchange for another unit, but our LG dryer has been nothing but problematic from day one. We have had an error code (D80) show up on the display for the majority of loads dryed since delivery and installation. According to the manual (and online intel) this means the 80% of the ventilation/airway is obstructed, which therefore hinders the dryers performance, and may possibly damage the dryer longterm. There are steps (provided from LG and other online resources) on how to troubleshoot the issue to resolve the error code. We have tried everything listed, multiple times, to try to get this code to stop popping up and go away. Our lint trap and housing is free ftom dirt/debris, our laundry room is well ventilated, the vent hose is not pinched or kinked in any way, and the outside air vent port is visibly allowing air to exit. We checked everything. We contacted LG for assistance under warranty because we feel that there is a faulty sensor installed on our unit, which appears to be a common issue according to other purchase reviews. We contacted LG and did some quick troubleshooting with them; they then stated that before they'd send out a tech for support that we needed to have a professional vent cleaner come to our home and clean out our vents. They said that almost 90% of the time this error occurs due to a clogged vent. The said the'd reimburse use up to $100 for this service, if this was not the issue.... it's a brand new house that's been through multiple inspections (some I witnessed first-hand), I can see air exiting the exterior vent, and frankly a clogged vent is not the issue... also, this service will cost more than $100 dollars to have done. So... we are currently stuck with a poor quality defective dryer, LG is demanding that we pay extra money to have an unnecessary service performed to our home while their defective product is the entire problem, they wont pay for the full cost of the service they demand we have done before they do anything about the busted dryer, and we'll be forced to take time off work to have these multiples service calls performed. Could anyone buy a defective unit from any brand straight out of the box? Absolutely, it happens... however, LG's customer service is terrible, and this seems to be a fairly common issue with their dryers. These teo factors combined should make prospective buyers think twice. We spent a few thousand dollars on their products in one sitting and they couldn't care less, they pocketed our money and aren't concerned on how this impacts their customers. I will never buy another LG product, I regret giving them any business, and I hope you all save yourself the trouble, as you could easily get a dud just like us...

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, KenP. We appreciate you sharing your experience with the D80 error code on your DLEX4000B dryer. We understand how your situation this can be, especially in a brand-new home where you’ve already inspected the vent system.

      This error typically indicates restricted airflow, but since you've checked all common causes, we recommend trying the Flow Sense test by running an Air Dry cycle and checking if the exterior vent flaps open fully. If the issue persists, a service visit may be necessary to inspect the unit’s internal components.
      LG Dryer - Error Code List - https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20152310891742
      We’d like to help you further—please reach out to us via private message on @LGUSSupport so we can look into possible next steps.

      —Renzo LG

  • Rated 5 out of 5 stars

    Excellent dryer so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is very simple to use but there was a bit of a learning curve. I found that the Normal setting wasn't sufficient for a large load of mixed clothes that includes heavy items like sweatshirts, but the Heavy setting has worked well. Lint screen very convenient to access. All in all, happy with this purchase so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving My Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! And there are so many options from which to choose!

    I would recommend this to a friend
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