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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 1647 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,647 reviews
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wager/dryer and the price was very good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer caused issues from the get go that LG ignored. We installed it appropriately (with spanking clean vents) and have gotten D85 and D90 errors since. I quick google search would have told us that many experience this issue and need to manually remove this safety device which is insane to me. After all the troubleshooting, I missed the return window and wish I hadn’t. Super disappointed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the D85 and D90 error codes you've encountered with your DLEX4000W dryer. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
      https://www.bestbuy.com/site/lg-7-4-cu-ft-stackable-smart-electric-dryer-with-steam-and-built-in-intelligence-white/6419627.p?skuId=6419627
      We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washing machine! I am so happy I purchased this pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHING MACHINE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WASHING MACHINE AND THE DRYER WERE VERY GOOD, AM HAPPY WE HAVE THEM.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this dryer because the description on Best Buy web site indicated it had a delay start function. There was no delay start button in the dryer. I thought maybe it was just on the app but no, not there. Frustrating that you can't trust the online description.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer, very easy to use and does a great job on the clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stackable smart electric dryer. Perfect for our house. Affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry lg

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works great so far awesome product. Got the matching washer also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer. The ladies that helped me were so great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good worth it, really easy to use. And give lots of functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My wife loves her time savings with these new machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good dryer can't wait to try some of the steam set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dries faster than my old lg haven't tried the steam setting yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zero issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, and love how my clothes feel afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer was really good , save me money and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had dryer for over a month. Works well with various drying options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Quiet! Got this on Labor Day sale, so even better!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    All the frills make the dryer not work properly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dryer for all the frills and technology it boasts. Upon connecting and drying a wet load, the dryer keeps stopping with a flow sense error indicating clogged duct. Got professionals to clean the whole dryer exhaust duct work. Still the flow sense error persists. Removed the exhaust from the dryer and ran the cycle. Still gives a flow sense error. Went online to see what others have experienced and lo and behold hundreds of users have experienced the same issue. Bad design with an overly sensitive/malfunctioning sensor. First time buying an LG appliance. Will be the last.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Takes a long tome to dry clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last LG took 40 mins to dry a very full load. This one takes 1 hour 20 plus mins. Alrhough ny last dryer was gas and this one is electric there shouldn’t be that much if a difference. No nothing is blocking the duct. I do like the light inside that’s cool. The set together looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no complaints. It is easy to operate and does its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with with our purchase . Lg washer and dryer ....first class

    I would recommend this to a friend