Customer Ratings & Reviews
- Model:
- DLEX4000B
- SKU:
- 6419629
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.
This summary was generated by AI based on customer reviews.
warm clothes.... mmmmm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG, my clothes actually get dry now.... thanks best buy
I would recommend this to a friendLG Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First place we go to buy a LG dryer. Good service.
I would recommend this to a friendLG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied customer and great customer service. Thank you
I would recommend this to a friendStylish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful dryer. Hope it will last like my old whirlpool
I would recommend this to a friendCindy's new washer, dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. We really like the new washer and dryer.
I would recommend this to a friendLG W/D
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.*********** Fantsatic, Love them, awesome. *******
I would recommend this to a friendLGwasherdryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer dryer combo. Quiet and efficient to use.
I would recommend this to a friendProduct Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and Dryer are excellent and so was installation.
I would recommend this to a friendGreat unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery service. Unit works well as expected.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking, efficient, many options, easy to use.
I would recommend this to a friendNice looking amd gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid dryer, very quite and does everything we need it to.
I would recommend this to a friendVery pleased with the quality of this product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase. Like using the ap and keeping up with when the laundry is ready.
I would recommend this to a friendLG DRYER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS GOOD BUT SOMEONE DROPPED IT OR SOMETHING AND DENTED THE BACK TOP OF IT.
I would recommend this to a friendHorrible install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was horrible washer not leveled, didn’t hook up hoses for the steam dryer. Stuck foot I washer to try to pull stacking it off of the unit that was not installed properly
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Barbara. Thank you for sharing your experience. We understand how important it is for your LG Dryer (DLEX4000W) model and its installation to meet expectations right from the start.
For steam dryer setup, it’s essential that the water inlet hoses are properly connected to a cold water source and the dryer’s steam inlet. If the stacking kit wasn’t installed correctly, we recommend reviewing the installation guide to ensure the washer and dryer are securely aligned and leveled. If you haven't already, we also recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. You can also find helpful instructions and diagrams here: https://www.lg.com/us/support/product/lg-DLEX4000W.ABWEEUS. If you’d like us to assist further or take a closer look, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Nice quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Not having any problems. Smart WiFi setup was easy and cool to use
I would recommend this to a friendVery solid dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dryer, but complicated. Several features aren't well explained
I would recommend this to a friendNot a quality product - warranty bogus
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. This is the second time I purchased an LG dryer based on Consumer Reports and it's the second time I've had massive issues. The first one lasted only four years and I ultimately spent more repairing it over time than the cost of the unit itself. I was naive and bought a second one (thinking the first was a fluke), and only five months in, I had issues again, and I was told two parts are broken and need to be ordered. I am still waiting for the "warranty" to be useful, as LG has taken more than three weeks at this point to fix the dryer (thus forcing me to spend money getting clothes cleaned and dried elsewhere). No end in sight. Never again with this product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! Thank you for taking the time to share your experience with the LG DLEX4000 dryer. We appreciate your feedback, and we understand your frustration regarding the issues you've faced. We're committed to resolving this matter promptly and ensuring your satisfaction. Please send us a private message on social media @LGUSSupport so we can investigate this further and assist you with a resolution. We value your loyalty and are dedicated to improving your experience. We look forward to working with you to find a solution. —Junel
LG Dryer Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Energy efficient. Looks good. Owned for only 2 weeks. Hope it lasts 10 years.
I would recommend this to a friendLG - 7.4 Cu. Ft. Stackable Smart Electric Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this about 3 months ago. The dry settings are preset and so is the amount of time for each setting. I find the time settings are not long enough to actually dry the items so it takes multiple times to dry items.
No, I would not recommend this to a friendWorst Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have consistently supported Best Buy, dating back to the days of Circuit City. However, my recent encounter was far from the "Best" experience. It was, in fact, dreadful. The delivery driver failed to arrive during the designated timeframe of 9 to 1 pm EST. Despite contacting customer service twice that day, they were unable to reach the drivers responsible for delivering my washer and dryer. I had to take a day off and drive my other place (2 hours away) to receive my washer and dryer (we needed the washer immediately). Numerous calls to various customer representatives revealed that Best Buy lacks an effective system to track and resolve issues like mine. Even after visiting the Fairfax store two times, they were unable to assist, insisting that I continue calling customer service. The rationale was that they could not do anything in the system since the transaction was pending. Even, the delivery drivers NEVER updated the system that the washer and dryer were not delivered. Best Buy, can you try to be best next time please? Thank you
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We are truly sorry to hear about the disappointing experience you had with Best Buy regarding the delivery of your washer and dryer. We understand that the situation was frustrating and inconvenient for you, and we apologize for the lack of timely communication and resolution from our end. Your feedback is crucial in helping us identify areas for improvement and ensure better service for all our valued customers. We appreciate your loyalty to Best Buy over the years and regret that we fell short of your expectations this time. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris