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Customer Ratings & Reviews

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$899.99
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Comp. Value: $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 1685 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,685 reviews
  • Rated 5 out of 5 stars

    Cindy's new washer, dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We really like the new washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG W/D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *********** Fantsatic, Love them, awesome. *******

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LGwasherdryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer dryer combo. Quiet and efficient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and Dryer are excellent and so was installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many wrinkles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many wrinkles. no matter what I do everything comes out wrinkled even my sheets. Items seem to be pushed to the front of the machine. Also wet spots on some items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service. Unit works well as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking, efficient, many options, easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased with the quality of this product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Like using the ap and keeping up with when the laundry is ready.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking amd gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid dryer, very quite and does everything we need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG DRYER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GOOD BUT SOMEONE DROPPED IT OR SOMETHING AND DENTED THE BACK TOP OF IT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Not having any problems. Smart WiFi setup was easy and cool to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very solid dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer, but complicated. Several features aren't well explained

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Dryer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient. Looks good. Owned for only 2 weeks. Hope it lasts 10 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the idea of the dry sensor; however, either it doesn’t work as well as I had hoped, or I am not doing something right. I have had to add more time on several occasions.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 3 out of 5 stars

    It’s ok….but don’t tell me it’s dry when it’s not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice dryer, but it always leave things a little damp. You always have to change the dry level to above “normal”. Seems like an expensive dryer to have to fight with it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 3 out of 5 stars

    LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this about 3 months ago. The dry settings are preset and so is the amount of time for each setting. I find the time settings are not long enough to actually dry the items so it takes multiple times to dry items.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Wash a lot of thing in it every thing came out clean. Even the bedding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG DRYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great dryer just have some noise when start working.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer caused issues from the get go that LG ignored. We installed it appropriately (with spanking clean vents) and have gotten D85 and D90 errors since. I quick google search would have told us that many experience this issue and need to manually remove this safety device which is insane to me. After all the troubleshooting, I missed the return window and wish I hadn’t. Super disappointed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the D85 and D90 error codes you've encountered with your DLEX4000W dryer. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
      https://www.bestbuy.com/site/lg-7-4-cu-ft-stackable-smart-electric-dryer-with-steam-and-built-in-intelligence-white/6419627.p?skuId=6419627
      We appreciate your patience. —Renzo LG

  • Rated 1 out of 5 stars

    Not a quality product - warranty bogus

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. This is the second time I purchased an LG dryer based on Consumer Reports and it's the second time I've had massive issues. The first one lasted only four years and I ultimately spent more repairing it over time than the cost of the unit itself. I was naive and bought a second one (thinking the first was a fluke), and only five months in, I had issues again, and I was told two parts are broken and need to be ordered. I am still waiting for the "warranty" to be useful, as LG has taken more than three weeks at this point to fix the dryer (thus forcing me to spend money getting clothes cleaned and dried elsewhere). No end in sight. Never again with this product.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there! Thank you for taking the time to share your experience with the LG DLEX4000 dryer. We appreciate your feedback, and we understand your frustration regarding the issues you've faced. We're committed to resolving this matter promptly and ensuring your satisfaction. Please send us a private message on social media @LGUSSupport so we can investigate this further and assist you with a resolution. We value your loyalty and are dedicated to improving your experience. We look forward to working with you to find a solution. —Junel LG

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