Customer Ratings & Reviews

It's November 6th and I have not received my washer and dryer, nor have I heard from anyone. Not happy.

Ruined my floors on delivery and overall buying experience has been worse than horrible

I have already shared my Grieveance /discontent for the product /services being offered

Please have a manager contact me as soon as possible. Thank you.

This dryer brought my house to this century as far as technology and ease of use. I am absolutely loving the sanitize steam feature. I have a down duvet and use this feature once a week to freshen the duvet. Best buy installation team and customer service helped immensely when we bought what we thought was side by side units and they turned out to be stackable only. New units were installed 2 days later. LOVE, LOVE, LOVE that!!!

Have had about 2 months. Works well, dries quickly. It has a large capacity which is key with kids. I haven't used the steam feature.

It’s beautiful had a little problem with the first appointment for delivery never showed up waited all day never got any notice but the dryer is great

I’ve had this dryer for 3 years now and absolutely love it! I’ve never had a problem with it. Has several options for drying. I did have a hard time getting used to it at first because many of the drying options are based on sensors and sometimes small loads don’t affect the sensors like they should so sometimes it would just stop. For some reason over time it’s become less of an issue and if i have a really small load, i just use the non-sensor options. They are clearly labeled. I love the de-wrinkle option with steam.

Love this! Very Easy to use, high capacity, quiet.

Great machine. Going on 4 years no issues at all. The steam dry function is great to refresh bedding and blankets weekly regardless of season and or just occasionally when you need to rewear an article of clothing that you don't have time to put thru the wash.

We had a Frigidaire dryer that lasted 15 years before the heating element gave out - we really like the Samsung refrigerator we got last year so thought we'd try the Samsung dryer - wow! Great unit, good control layout, intuitive to use and boy does it dry the loads quick! The old Frigidaire may have just been worn out, but the Samsung takes less than half the time to get clothes dry - very nice!

Love how quiet it is! More, the installers could not have been more cooperative & professional.

The description refers to this appliance as “smart”, however, I think I’m the smart one for choosing to purchase it! It has exceeded my expectations, especially with the steam feature, I’m very pleased with my new LG dryer.

Love this LG Dryer, it is Beautiful and Very Quiet.

We're very pleased with the LG dryer. Although it has a lot of different settings and can probably do more than we're asking of it we're satisfied to just use the intuitive settings and get our laundry done. Best Buy delivery and installation service was excellent.

Nice up grade from a 15 year old whirlpool. Super easy to use.

Very efficient ñnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

This dryer has one fault the manufacturer is aware of and evidently has chosen not to fix the design for several years. You will get debris collecting along the lower edge of the dryer door. I contacted the manufacturer and they said there is nothing to be done. It creates a mess on the floor. Yes I clean my screen after every load. Quite irritating.

I purchased the washer first then needed a new dryer and purchased the dryer. I absolutely love the dryer. Very quiet and very large capacity. Great customer service with Beat Buy.

The machine is great. Plenty of room and does it's job. Had it a few weeks now and it is still running great. The install team was very efficient and user friendly. Best delivery I've had in years.