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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 1648 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,648 reviews
  • Rated 1 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's November 6th and I have not received my washer and dryer, nor have I heard from anyone. Not happy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that you had a problem with the delivery of your unit.Please call BestBuy regarding this case.^Venette LG

  • Rated 1 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruined my floors on delivery and overall buying experience has been worse than horrible

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Not happy with the product

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already shared my Grieveance /discontent for the product /services being offered

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Please have a manager contact me.

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please have a manager contact me as soon as possible. Thank you.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving my new dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer brought my house to this century as far as technology and ease of use. I am absolutely loving the sanitize steam feature. I have a down duvet and use this feature once a week to freshen the duvet. Best buy installation team and customer service helped immensely when we bought what we thought was side by side units and they turned out to be stackable only. New units were installed 2 days later. LOVE, LOVE, LOVE that!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Dryer performance

    Rated 5 out of 5 stars

    Very quiet dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had about 2 months. Works well, dries quickly. It has a large capacity which is key with kids. I haven't used the steam feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful had a little problem with the first appointment for delivery never showed up waited all day never got any notice but the dryer is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, reliable dryer - 3 yrs owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this dryer for 3 years now and absolutely love it! I’ve never had a problem with it. Has several options for drying. I did have a hard time getting used to it at first because many of the drying options are based on sensors and sometimes small loads don’t affect the sensors like they should so sometimes it would just stop. For some reason over time it’s become less of an issue and if i have a really small load, i just use the non-sensor options. They are clearly labeled. I love the de-wrinkle option with steam.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Very Easy to use, high capacity, quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra for steam clean function

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Going on 4 years no issues at all. The steam dry function is great to refresh bedding and blankets weekly regardless of season and or just occasionally when you need to rewear an article of clothing that you don't have time to put thru the wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Frigidaire dryer that lasted 15 years before the heating element gave out - we really like the Samsung refrigerator we got last year so thought we'd try the Samsung dryer - wow! Great unit, good control layout, intuitive to use and boy does it dry the loads quick! The old Frigidaire may have just been worn out, but the Samsung takes less than half the time to get clothes dry - very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet it is! More, the installers could not have been more cooperative & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart Intelligence Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description refers to this appliance as “smart”, however, I think I’m the smart one for choosing to purchase it! It has exceeded my expectations, especially with the steam feature, I’m very pleased with my new LG dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this LG Dryer, it is Beautiful and Very Quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very pleased with the LG dryer. Although it has a lot of different settings and can probably do more than we're asking of it we're satisfied to just use the intuitive settings and get our laundry done. Best Buy delivery and installation service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice up grade from a 15 year old whirlpool. Super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient ñnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One major flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has one fault the manufacturer is aware of and evidently has chosen not to fix the design for several years. You will get debris collecting along the lower edge of the dryer door. I contacted the manufacturer and they said there is nothing to be done. It creates a mess on the floor. Yes I clean my screen after every load. Quite irritating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the washer first then needed a new dryer and purchased the dryer. I absolutely love the dryer. Very quiet and very large capacity. Great customer service with Beat Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is great. Plenty of room and does it's job. Had it a few weeks now and it is still running great. The install team was very efficient and user friendly. Best delivery I've had in years.

    I would recommend this to a friend