Customer Ratings & Reviews

Excellent dryer, we love the steam portion of the dryer. Main reason we bought this dryer was because of the steam. Be had a Kenmore that finally stopped after 12 years and we used the steam portion on this dryer so we knew we had to have a dryer that had Steam and LG and Kenmore are made by the same company.

We love our new LG Dryer. So many many ways to dry clothes. It’s easy to use, it's quick, efficient and we save money on our utility bill And it alerts me when the laundry is ready

After several weeks of making an appointment and having to then reschedule I was able to finally get what I needed. Joshua was the best. He not only ordered the new washer, he was able to get me the best price. The BEST person I have ever talked to on this problem which started in early September. WELL DONE Joshua. Thank you Joshua

Great looking machine that is super easy to operate. Very quiet!

Wonderful machines of great quality, it is very economical, washes quickly and uses much less soap and less time

We've had this unit for over a year now and I can tell you that it is wonderful. It is a very efficient unit and is gentle on clothes. The large size makes getting all of the family's laundry done very quickly. I would definitely purchase again.

This dryer is great. Could be a little bit faster, but it's electric not gas which in my experience tends to be a bit faster. It's handled everything I've thrown at it without issue. The laundry never stops in our house. 3 loads a day is not unusual. I stacked this with the appropriate washer. No pedestal. It's not loud/obnoxious. It's not quiet, you know it's running. But I don't hear it while I'm downstairs in the living room and the laundry space is down the hall from our bedroom upstairs - I can sleep through it running without issue.

Okay, this is hard for me to say because I am a big fan is Sams**g. The LG is so much nicer than the Samsung front load I purchased 4 years that died an unfortunate death. It responds to inputs much faster, and I believe it may be about 10db quieter than the other brand. The load compartment truly feels like your getting all 7.4 cu ft.

Great product for the price!! Drys like a dream. The steam fresh feature I love!! After every dry I use it.

Purchased a dryer from Best Buy and scheduled delivery specifying that a small truck would be needed. Told the salesman I'd be stacking the dryer. When the delivery came, I was told I had to have a different stacking kit - an LG stacking kit, so they took the dryer away and told me to reschedule the next day. I ordered the stacking kit and rescheduled specifying a small truck was needed. Three days later I got a call from the delivery men. They couldn't get to my house because they had a big truck. Needed to call the next day to reschedule. Four days later they brought the dryer and stacking kit but couldn't install because the dryer has a specfic plug that didn't match my outlet. Left the dryer and stacking kit and said to reschedule the next day. I had an electrician out that afternoon. Today (three days later) got a call at 1:00 pm saying they would be at my house in 10 minutes. An hour later they hadn't shown up. I called the delivery man and he said "didn't they call you?" They didn't have a small truck and couldn't reach my house. I will have to reschedule tomorrow. This has been a nightmare. I'd never buy anything from Best Buy again. P.S. Rescheduled for following Tuesday and was told they'd send a pick-up truck. Installers arrived and said the vent was not the correct one - needed a flexible vent. THIS WAS THE FIFTH ATTEMPT TO INSTALL. My husband told them they had to find a way to get it done today. After calls to managers, dryer was finally installed.

The Dryer is great, it dries fast and is quiet. It has several different options for different types of fabrics. The reason I am giving 4 instead of 5 stars was that the delivery/installation was a mess. They initially did not do the steam hookup and did not replace the old lint duct with a new one which was purchased as part of the package.

Love our new dryer. So quiet! Love all the features. Only wish the light would stay on longer. When you open the door to remove the clothes, the light only stays on for several seconds.

Great purchase! The dryer works great - it can dry a very large load in 30-40 minutes and the steam function was a nice bonus. In 10 minutes, you can have soft and warm pjs to wear to bed on a cold night. We also bought the matching washing machine which is wonderful, too!

Switched to LG because LG rated #1. Huge Disappointment for such a cost. How are these rated so high??? Received twice - original new & replacement dryer. Gave replacement dryer a longer shot but does not dry. This 4000 model dryer does not dry! Forget using delicate cycle - does not dry. Load is not slightly damp - it is totally WET!! Have to reset cycle at least 5 times on any cycle even on sensor - no less than 2.5 - 3 hours to dry, even less than full load! Isn’t that the point of sensor?? My old broken dryer only took 45 min for full load to fully dry! Now I have to be on standby (who has time for that???) otherwise clothes stay wet & smell. Wish I could have my old dryer back!!! They make these to break at 10 years on purpose! But you cannot replace with like kind. My Mom’s is literally 50 years old and still runs, & dries better than this!! Was not expecting same but did expect more reliability for a much needed & costly appliance. New & improved does not mean work adequately!!!! Wish we consumers could demand actual working displays in showroom to test run before the hassle of two deliveries, lost weeks without ability to dry clothes and now stuck with much longer use times. Expected better!

Service in store and over the phone was easy, friendly and informative. Delivery was smooth and the dryer works great! We are so happy!

Overall easy process. Ordered the model we wanted online, it was delivered when scheduled, and works great.

Does a good job of drying but the dryer turns off when it thinks things are dry be the timer set.

It’s a great dryer. It matches the same brand washer. It was delivered expertly by Best Buy.

Love the steam. When I forget to empty it, I can use steam to take the wrinkles out.

I am very happy with the choise of my washer and dryer. I would recommend them to my friends and family. Thank you.