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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1660 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,660 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and quietly. It's exactly what I needed for my new place. Best Buy delivered and installed my washer and dryer for free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving my machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love it! I can’t believe how much it makes life easier for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG ThinQ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Much quieter than my last. Easy button settings. No need to choose load size, it will spin and measure the load weight itself. It saves me on detergent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, love the technology feature, best dryer we ever had …. Just bought the washer to match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love at first sight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed within 20 min, easy-peasy. Very modern and sleek looking, feels very sturdy! The control dial spins nicely. LCD screen is clean and bright. Dare I say, I’m in love.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does a great job. It runs efficiently and pretty quiet compared to my last machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    smart washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine, it has revived my life, this is the best, I recommend the brand , don't hesitate to buy yours, you won't regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG life sure is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for a month now and really enjoy it. This is my first front loader and I definitely feel like ive been missing out my whole life. Really enjoying steam refresh and the quick drying time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replaced a 20 year old top loader. I've had had a Samsung front loader system bedore, and didnt have any issue with it. However the LG had more features and options than the equivalent Samsung (price range) and i really never cared for the roundness of the Samsung models whereas the LG are more flat and squared. Installation was a piece of cake and settimg the washer up in the ThinQ software only tool a few minutes. The washer is one of the quietest washers i have ever heard!! Even at max spin, a baby coild be sleeping in a basket on top of the washer and the baby would not wake up!! I also purchased the matxhing dryer and the riser drawers for both. Extremely please with the performances and close come out extremely clean!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Rated 5 out of 5 stars

    Wonderful dryer with many options!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should not have waited so long to get a new dryer! My pants almost looklike they have been pressed. I don't get the wrinkles like I used to. Clothes are fluffed up. So many options for type of drying you choose to use. I can also put more clothing in this dryer and it does not take near as long to dry anything. I always pull out clothes before the cycle is even completed. The pedestal is a must for me being short. Love the container that is now supplied with it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the LG washer and dryer. Previously owned a Kenmore and a Maytag. This dryer is quite and overall performs well. It does dry hotter on low than the Maytag. I do LOVE the WiFi and LG app which sends a notification to my iPhone and Apple Watch when the cycles complete. I thought WiFi on a washer and dryer was a gimmick but, I have to say I’m loving the functionality especially if I’m on another level of the house or I get busy. I do believe the majority of consumers will never use 12 cycles and the controls could be greatly simplified!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer With Extra Wi-Fi Benefit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this dryer. The installation went very well and the dryer works as advertised. We have not had a chance to use the steam functionality yet but really like the LQ ThinQ app to give us the status of the dryer. Only slight negative comment is that the medium default setting of the dryer can result in some clothes coming out damp. We increase the 'dryness' setting and they come out fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works great. It was delivered on time and is very easy to use. It is sitting on a drawer to bring it up to eye height and limited bending. I’m loving it. When I’m ready they can be brought up to main level and stacked on washer . Perfect set for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dryer. Can fit bedding and tons of clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer we have ever had. I have already had it for two years. A little pricey, but looks great. Has fast drying cycles. You can even adjust the heat if it is too hot. Only feature I’m not thrilled with is steam function. It basically sprays water in a stream on your clothes and doesn’t really steam. I’m not sure if it’s broke or that’s how it works. Large capacity. I also got the pedestal so I don’t have to bend over, and there is more storage. Overall really great dryer. I’m glad I spent the extra money and got what I wanted.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your open feedback regarding your LG Smart Electric Dryer and your experience using it. We greatly appreciate your time, as it helps us deliver an effective outcome to issues or concerns and ultimately makes life more convenient for our customers. We look forward to the next time you stop by to let us know how we're doing. ~Tanisha LG

  • Rated 5 out of 5 stars

    Highly recommend this dryer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We selected the dryer based off Consumer Reports suggestion for reliability. Absolutely love this dryer. It's too quiet. Not a bad thing, just difficult to tell when it is finished. The settings are tricky due to the Steam function but, easy enough to figure out quickly. The best feature is the Antibacterial and Steam Sanitary settings. Takes half the time our last dryer did for the same size loads. I can also fit our super king comforter inside this model. Great buy that I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very low noise operation , energy efficient and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can always trust Best Buy for the best service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG front load dryer! Even with the original back order and then dryer exchanged, Best Buy did their best to make it right! Now love the new one and all seems to be going very well. They were very helpful and fair to me even after the 2 week return date! The installation and service was excellent in every way. I know I can trust them next time I need a major purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new washer and dryer set ever purchased and i love it! Easy to use. Fairly simple busing kits if options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and works excellent! I would highly recommend this samsung from best buy. Delivery drivers were awesome as well!

    I would recommend this to a friend
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