Customer Ratings & Reviews

Good buy and my whole family is very happy with it

The washer and dryer were exchanged by Best Buy employees who were professional and courteous. Both work well.

I like both the washer and dryer. They are easy to use, quick , have a lot of space and wash the clothes well. The dryer also dries quickly and efficiently

Easy to use ,Large capacity, Looks Great, Matched it with a Washer same brand

So, we paid for the whole shebang. The washer/dryer set with the free installation and all the accessories you're forced to buy with it. I didn't mind initially because the accessories are good quality and not a bad price—the issue is what they force you to buy don't completely work for this particular dryer. Unlike some other older LG steam models, there's not a water cup you fill up manually to use the steam function. It needs to be hooked up to the cold water line. This means in addition to all the stuff Best Buy makes you get, you need a y-splitter and an additional cold water hose to use the steam function on this dryer. It wasn't until about 3 weeks after the install (which was great, the guys did a good job and even swapped our outdated wall outlet for us) that we realized we can't use the steam function. I kind of overlooked this partially because of our experience with older LG washers, and partially because I assumed they were making sure I had *everything* we'd need for this model. This is going to be kind of process to fix, because our dryer is bolted atop the washer, and we'll have to move all of it to get back there and add the additional parts. Not the worst problem, but a little annoying overall. As for the product, I have never loved a dryer more. This is a fantastic machine and I love that we can swap the way the door opens. It actually dries everything so I don't have to double-dry like I did with the ones we had at our old apartment.

Works perfectly, the sensor that stops when its dry actually works, the only issue is conecting to the app, didnt work.

I’ve had this dryer about a month and I love all the features and options. My clothes dry so much quicker than my old machine. I love the fact I can control it via an app as well.

The dryer is working well. Able to handle large loads, bedding, and pillows. I love the steam feature. I steamed all my throw pillows to fluff them and freshen them up. It worked great.

It’s good, lots of features, quiet, easy to use. Very nice looking.

We purchased the LG dryer to match our new LG washer and the dryer performance is much better than our old dryer. Clothes are dried more quickly and are wrinkle free. Controls are easy to use and we are very satisfied. Our thanks to the Best Buy delivery team of Frank and Maurice. They were very professional, courteous and explained everything well. Thank you!

Easy setup, straightforward operation, easy on the electric bill, does a beautiful job, steam function works perfectly.

Excellent buy. Large capacity handles bed covers etc. with ease. Has all the options you can need to and very easy to use. Great buy at Best Buy.

Delivered quickly in 2 days from the order in a mint condition and works really well

Works well but AI can be confusing at times. Good experience with Best Buy.

I love this dryer. I really like the steam function.

lots of cool features and works great. Drum light is nice and bright. Installation including the water line is a breeze.

This is a great dryer! It's got plenty of room so that clothes aren't so mushed and wrinkly when I take them out, and it's quiet and efficient. I'll be keeping this for a long time.

I did a lot of research, and these were by far the best machines for the money. I also go the matching washer. No problems.

I haven't had this very long but so far, so good. Purchased for an apartment; only minor issue is that because of the vent hose placement it sits a little further out from the wall than I wanted, but it dries clothes quickly and is relatively quiet. Seems to be a good machine for the price.

It works great i have never had a new set of washer and dryer. They are slim, extremly quiet. Work great, high capacity, i have t had any issues with clothes not being dry. Havebt had time to test out the wifi stuff.