Customer Ratings & Reviews
- Model:
- DLEX3900W
- SKU:
- 6181258
Rating by feature
- Ease of Use
Rating 4.2 out of 5 stars
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the steam feature, citing its usefulness for freshening clothes and its effectiveness on delicate garments like dress shirts. However, a significant number of customers reported that the dryer did not fully dry clothes, requiring additional drying time or resulting in wet clothes. Some also noted that the dryer is quite loud and that the lint filter is prone to damage. The product's longevity is also a concern, with some units failing within a couple of years.
This summary was generated by AI based on customer reviews.
Good quality.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, cleaning clothes perfectly. Saves energy
I would recommend this to a friendAn excellent high performant dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent high performant dryer. It has a large load size. I can dry my heavy comforters in this dryer. Cloths gets dry in a single run. There are so many drying options.
I would recommend this to a friendNice Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this so it would match the new washer and replace the other one that was waiting on parts to be repaired. So far it has worked great, love all the settings and how quick it dries clothes.
I would recommend this to a friendLG dryer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features that come with this model are absolutely great. It also is considerably quieter than my previous model (Whirlpool).
I would recommend this to a friendSolid dryer for the price.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer seems to have issues getting my things completely dry, have to run a timed dry after a normal one sometimes. And this is brand new, so nothing to clean out.
I would recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Dryer has many design flaws
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this dryer! 1. The dry sensor doesn't work properly. If you wash sweatpants and tshirts together, the dryer shuts off when the tshirts are dry regardless of the setting. We found that you must use the towels setting or the towels will never dry. Delicate setting doesn't work at all! 2. Once dry, clothes are pushed to the front of the dryer so when you open the door they fall out. I have learned to put a basket under the door, but can't understand why this unit was designed this way. Note...we leveled the unit AFTER we paid for installation by Best Buy's crew to install it for us. (There is a reason they don't ask for reviews on their install crews. Do it yourself as you will have to fix what they don't do right!) 3. Lint catcher is another design flaw. When you remove the lint catcher, a lot of lint stays in the dryer getting caught on the screws and indentions in the slot. Spend way too much time trying to dig the lint out of the catcher space. To compound the problem, the finish on the black steel attracts lint so it ALWAYS looks dirty.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this for about a year, no issues. Don't try to overstuff thick blankets though otherwise you may need to run it another cycle.
I would recommend this to a friendLG Dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dryer and the matching washer. I've had no problems with it. Lots of settings to choose from and dry's very well. I highly recommend.
I would recommend this to a friendlg 14 cycle dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need at least a month's worth of use before I GIVE IT 5 STAR, so right now we will do a 3 star
I would recommend this to a friendSatisfied with my LG Black Stainless Elec. Dryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this LG black stainless electric dryer. Everything seems to be working as it should.
I would recommend this to a friendGood Machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. I haven't tried all of the functions yet, but am happy with everything so far.
I would recommend this to a friendGreat washer and dryer combo
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer and dryer combo. Affordable for the great product.
I would recommend this to a friendExcellent
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for! Size is a bonus! Dries so well!! Even large comforters!!
I would recommend this to a friend- Cons mentioned:Dryer
Only lasted 14 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 years of moderate use and the heating element of the dryer has stopped. The dryer still runs andb tumbles clothes but with no heat. A very expensive 2 year appliance. Regret purchasing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Washer/Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent as expected!!!!! To schedule the Delivery is a nightmare in PR.
I would recommend this to a friendThe best
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great! Could not imagine a better dryer. Had them for about 6 months now.
I would recommend this to a friendMagic!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is amazing. It is such an upgrade over anything we have ever used before.
I would recommend this to a friendGreat Dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this LG dryer. It's a terrific machine! Highly recommend
I would recommend this to a friendDryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item easy to use and high quality has option to fast dry in 25 minutes
I would recommend this to a friend- Cons mentioned:Dryer
Short lived dryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the dryer for two and a half years and it stopped working. We had a mechanic out who replaced several parts, including the wiring and after a month of trying still could not get it to work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
